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General and cosmetic dental practice offering porcelain veneers, dental implants, crowns, bridges, teeth whitening, and Invisalign.

About Uptown Charlotte Smiles
Long-tenured patients travel long distances to keep seeing Dr. Barrett G. Moore at this Uptown Charlotte office, even after moving away.
Uptown Charlotte Smiles is a general dental practice that also offers Invisalign for patients interested in orthodontic treatment. Reviews center on Dr. Moore, described as precise and up to date, with Dr. Morgan Phillips also praised as thorough, and many patients note the central Uptown location with validated parking as a real convenience for those working downtown. Beyond the doctors, reviewers mention same-day emergency repairs and a modern, updated office with city views. A few reviews raise concerns about surprise out-of-pocket costs or feeling upsold on treatment.
Summary of 200 patient reviews, September 2024–September 2026, updated September 2026
General and cosmetic dental practice offering porcelain veneers, dental implants, crowns, bridges, teeth whitening, and Invisalign.
Led by Barrett G. Moore, DDS and Dr. Morgan Phillips, DMD, the practice specializes in smile design and cosmetic dentistry. Located in uptown Charlotte, NC.
Treatments offered
Who They Treat
Uptown Charlotte Smiles provides orthodontic treatment for the following age groups:
Orthodontists at this office
Dr. Barrett G. Moore
NPI verified · no bio or photo on file
Dr. Morgan Phillips, DMD
NPI verified · no bio or photo on file
Insurance accepted
What patients say
Latest review 3 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
With only two orthodontic-specific reviews, feedback is mixed: one described Invisalign treatment as effective with little discomfort, while another reported a poorly fitted replacement retainer that caused delays.
| Oct 2023 | 8 |
|---|---|
| Nov 2023 | 12 |
| Dec 2023 | 7 |
| Jan 2024 | 10 |
| Feb 2024 | 11 |
| Mar 2024 | 11 |
| Apr 2024 | 13 |
| May 2024 | 9 |
| Jun 2024 | 9 |
| Jul 2024 | 5 |
| Aug 2024 | 6 |
| Sep 2024 | 5 |
| Oct 2024 | 14 |
| Nov 2024 | 4 |
| Dec 2024 | 11 |
| Jan 2025 | 9 |
| Feb 2025 | 6 |
| Mar 2025 | 7 |
| Apr 2025 | 5 |
| May 2025 | 9 |
| Jun 2025 | 8 |
| Jul 2025 | 12 |
| Aug 2025 | 10 |
| Sep 2025 | 6 |
| Oct 2025 | 18 |
| Nov 2025 | 24 |
| Dec 2025 | 12 |
| Jan 2026 | 12 |
| Feb 2026 | 19 |
| Mar 2026 | 17 |
| Apr 2026 | 15 |
| May 2026 | 15 |
| Jun 2026 | 13 |
| Jul 2026 | 7 |
| Aug 2026 | 15 |
| Sep 2026 | 7 |
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 64 | 1 |
| Friendly staff | 44 | 0 |
| Gentle, comfortable care | 19 | 0 |
| Clear explanations | 17 | 0 |
| Scheduling & wait times | 14 | 1 |
| Cost, insurance & financing | 7 | 4 |
| Responsiveness | 11 | 0 |
| Treatment results | 9 | 1 |
Recent reviews from Google
Dr Moore is a very good dentist always patient and caring. I highly recommend him.. I’ve never had anything negative to say and post it until now .. I had a new hygienist this time , she was sweet and seemingly did a good job BUT my time there for a cleaning was too long .. normally I can get X-rays and cleaning and not have to pay a dime for parking. So beware if you have to pay for parking as I did , even with the parking voucher , it cost me $18.00 .. I was very disappointed. If you don’t have to pay for parking that is a blessing … and not only that I drive a long ways because I do like my dentist etc. .but $18 to park , SMH
Dr Moore has been my dentist for 20 years. I am fortunate and grateful for that. The care and service I have received is always exceptional.
I had such a great experience at Uptown Charlotte Smiles! From the moment I walked in, everyone was incredibly welcoming and made me feel comfortable. Laura, my dental hygienist, was absolutely wonderful. She was gentle, thorough, and took the time to explain everything she was doing, which made the entire cleaning a really positive experience. Dr. Moore was just as fantastic—professional, knowledgeable, and genuinely caring. He answered all of my questions and made me feel confident in my treatment plan. Bre was incredibly helpful with explaining my insurance, going over payment options, and getting my next appointment scheduled. She made what can sometimes be a confusing process so easy and stress-free. I also really appreciated Makalyn checking on me throughout my visit to make sure I was comfortable and didn’t need anything. That extra level of kindness and attention really stood out. Overall, the entire team provided exceptional care and customer service. I highly recommend Uptown Charlotte Smiles to anyone looking for a dental office that truly cares about its patients!
Uptown Charlotte Smiles is wonderful. Dr. Moore is professional, attentive, and genuinely a great person. He always takes excellent care of my teeth. The staff is also a spectacular group of individuals—friendly, welcoming, and consistently helpful. If you’re looking for a skilled and caring dentist, Uptown Charlotte Smiles is the perfect place.
The staff was very professional and I felt very confident and trusted their opinions. I have been going to the dentist for over 50 years and never has a dentist been more thorough then Dr Moore. I feel like I can trust him. I have a lot of work to be done on my teeth and I didn't hesitate in the least after my exam.
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