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  3. /Charlotte Orthodontists
  4. /Uptown Charlotte Smiles
Accepting new patients

Uptown Charlotte Smiles

General and cosmetic dental practice offering porcelain veneers, dental implants, crowns, bridges, teeth whitening, and Invisalign.

128 S Tryon St 860 Ste 860, Charlotte, NC 28202
5.0(559 reviews)
Call Now(704) 342-3213Book OnlineWebsiteDirections
Uptown Charlotte Smiles

About Uptown Charlotte Smiles

Long-tenured patients travel long distances to keep seeing Dr. Barrett G. Moore at this Uptown Charlotte office, even after moving away.

Uptown Charlotte Smiles is a general dental practice that also offers Invisalign for patients interested in orthodontic treatment. Reviews center on Dr. Moore, described as precise and up to date, with Dr. Morgan Phillips also praised as thorough, and many patients note the central Uptown location with validated parking as a real convenience for those working downtown. Beyond the doctors, reviewers mention same-day emergency repairs and a modern, updated office with city views. A few reviews raise concerns about surprise out-of-pocket costs or feeling upsold on treatment.

Summary of 200 patient reviews, September 2024–September 2026, updated September 2026

General and cosmetic dental practice offering porcelain veneers, dental implants, crowns, bridges, teeth whitening, and Invisalign.

Led by Barrett G. Moore, DDS and Dr. Morgan Phillips, DMD, the practice specializes in smile design and cosmetic dentistry. Located in uptown Charlotte, NC.

Treatments offered

InvisalignInvisalign
GuidesHow much does Invisalign cost? →Payment options & financing →

Who They Treat

Uptown Charlotte Smiles provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Dr. Barrett G. Moore

NPI verified · no bio or photo on file

Lead OrthodontistAccepting New Patients
provider
headshot

Dr. Morgan Phillips, DMD

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

Practice will help process insurance claims and provide diagnostic reports to maximize patient benefits.

What patients say

Latest review 3 weeks ago

What patients praise

  • Patients describe long relationships with Dr. Moore, with some continuing to drive in from out of town for his care.
  • The central Uptown location with validated parking is repeatedly called convenient for people who work in the city.
  • The office handles urgent issues quickly, with same-day or next-day emergency crown and filling repairs.

Things to know

  • A few reviews mention unexpected out-of-pocket costs or fees, and one described a sense of being upsold on unnecessary treatment.

Who it suits

  • Long-term patients loyal to a specific dentist

Doctors patients mention

  • Dr. Barrett G. Moore · 84 reviews
  • Dr. Morgan Phillips · 15 reviews

Orthodontic care in reviews

With only two orthodontic-specific reviews, feedback is mixed: one described Invisalign treatment as effective with little discomfort, while another reported a poorly fitted replacement retainer that caused delays.

Last 90 days
30 reviews
averaging 5.0★
Last 12 months
176 reviews
averaging 5.0★
Owner replies
7% of reviews
Compared with Charlotte
Higher rated than 78%
of 29 practices we track
Reviews per month
24
Oct 2023Sep 2026
Reviews per month
Oct 20238
Nov 202312
Dec 20237
Jan 202410
Feb 202411
Mar 202411
Apr 202413
May 20249
Jun 20249
Jul 20245
Aug 20246
Sep 20245
Oct 202414
Nov 20244
Dec 202411
Jan 20259
Feb 20256
Mar 20257
Apr 20255
May 20259
Jun 20258
Jul 202512
Aug 202510
Sep 20256
Oct 202518
Nov 202524
Dec 202512
Jan 202612
Feb 202619
Mar 202617
Apr 202615
May 202615
Jun 202613
Jul 20267
Aug 202615
Sep 20267
Star ratings
  • 5★492
  • 4★2
  • 3★2
  • 2★1
  • 1★3
Average rating by year
  • 20225.0
  • 20235.0
  • 20245.0
  • 20254.9
  • 20265.0
1★5★
What patients talk about
PraiseCriticism
  • The dentist64 / 1
  • Friendly staff44
  • Gentle, comfortable care19
  • Clear explanations17
  • Scheduling & wait times14 / 1
  • Cost, insurance & financing7 / 4
  • Responsiveness11
  • Treatment results9 / 1
What patients talk about
ThemePraiseCriticism
The dentist641
Friendly staff440
Gentle, comfortable care190
Clear explanations170
Scheduling & wait times141
Cost, insurance & financing74
Responsiveness110
Treatment results91

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Recent reviews from Google

5.0
559 reviews
Geraldine Reese
Geraldine Reese
Edited a month ago
“

Dr Moore is a very good dentist always patient and caring. I highly recommend him.. I’ve never had anything negative to say and post it until now .. I had a new hygienist this time , she was sweet and seemingly did a good job BUT my time there for a cleaning was too long .. normally I can get X-rays and cleaning and not have to pay a dime for parking. So beware if you have to pay for parking as I did , even with the parking voucher , it cost me $18.00 .. I was very disappointed. If you don’t have to pay for parking that is a blessing … and not only that I drive a long ways because I do like my dentist etc. .but $18 to park , SMH

Review from Google

Al Izaguirre
Al Izaguirre
a month ago
“

Dr Moore has been my dentist for 20 years. I am fortunate and grateful for that. The care and service I have received is always exceptional.

Review from Google

Clara Bean
Clara Bean
a month ago
“

I had such a great experience at Uptown Charlotte Smiles! From the moment I walked in, everyone was incredibly welcoming and made me feel comfortable. Laura, my dental hygienist, was absolutely wonderful. She was gentle, thorough, and took the time to explain everything she was doing, which made the entire cleaning a really positive experience. Dr. Moore was just as fantastic—professional, knowledgeable, and genuinely caring. He answered all of my questions and made me feel confident in my treatment plan. Bre was incredibly helpful with explaining my insurance, going over payment options, and getting my next appointment scheduled. She made what can sometimes be a confusing process so easy and stress-free. I also really appreciated Makalyn checking on me throughout my visit to make sure I was comfortable and didn’t need anything. That extra level of kindness and attention really stood out. Overall, the entire team provided exceptional care and customer service. I highly recommend Uptown Charlotte Smiles to anyone looking for a dental office that truly cares about its patients!

Review from Google

Lisa Porter
Lisa Porter
Edited 2 months ago
“

Uptown Charlotte Smiles is wonderful. Dr. Moore is professional, attentive, and genuinely a great person. He always takes excellent care of my teeth. The staff is also a spectacular group of individuals—friendly, welcoming, and consistently helpful. If you’re looking for a skilled and caring dentist, Uptown Charlotte Smiles is the perfect place.

Review from Google

Paul Baalerud
Paul Baalerud
2 months ago
“

The staff was very professional and I felt very confident and trusted their opinions. I have been going to the dentist for over 50 years and never has a dentist been more thorough then Dr Moore. I feel like I can trust him. I have a lot of work to be done on my teeth and I didn't hesitate in the least after my exam.

Review from Google

Read all 559 reviews on Google →

Questions about this practice

What orthodontic treatments does Uptown Charlotte Smiles offer?+
Uptown Charlotte Smiles offers: Invisalign.
Is Uptown Charlotte Smiles accepting new patients?+
Uptown Charlotte Smiles is currently welcoming new patients in Charlotte, NC. Call (704) 342-3213 or book online to schedule.
Where is Uptown Charlotte Smiles located?+
Uptown Charlotte Smiles is located at 128 S Tryon St 860 Ste 860. Get directions: https://maps.google.com/?cid=17272904357746526532&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Uptown Charlotte Smiles?+
Uptown Charlotte Smiles office hours: Mon 7:30 AM–5:00 PM, Tue 7:30 AM–5:00 PM, Wed 7:30 AM–5:00 PM, Thu 7:30 AM–5:00 PM, Fri 7:30 AM–1:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Uptown Charlotte Smiles offer payment plans?+
Yes, Uptown Charlotte Smiles offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Uptown Charlotte Smiles?+
Uptown Charlotte Smiles is staffed by Dr. Barrett G. Moore, Dr. Morgan Phillips.
What is the patient rating for Uptown Charlotte Smiles?+
Uptown Charlotte Smiles has a 5-star rating based on 559 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
128 S Tryon St 860 Ste 860
Charlotte, NC 28202
Get Directions
(704) 342-3213
uptowncharlottesmiles.com/
Book Online
Open in Google Maps
Accepting new patients
Payment Plans Available
Evening Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Paid Parking Available
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon7:30 AM – 5:00 PM
Tue7:30 AM – 5:00 PM
Wed7:30 AM – 5:00 PM
Thu7:30 AM – 5:00 PM
Fri7:30 AM – 1:00 PM
SatClosed
SunClosed

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