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Board CertifiedAccepting new patients
Crown Point Orthodontics
Crown Point Orthodontics in Charlotte offers traditional metal braces and clear ceramic braces using the latest technology at affordable prices.
8620 Crown Crescent Ct, Charlotte, NC 28227
4.6(154 reviews)
About Crown Point Orthodontics
Affordable cash-pay pricing draws cost-conscious families, and the orthodontist is described as recommending patience rather than rushing young children into braces.
Reviews at Crown Point Orthodontics often highlight individualized treatment plans and an orthodontist who takes time to answer questions before starting procedures. Several families mention calming, patient handling of anxious or special-needs children, including one account of using music to ease a nervous child through an appointment. Cost-conscious families point to competitive cash pricing as a reason they chose the practice, and some note a preference for waiting on early consults rather than starting braces too soon.
Summary of 96 patient reviews, April 2018–August 2026, updated September 2026
Crown Point Orthodontics in Charlotte offers traditional metal braces and clear ceramic braces using the latest technology at affordable prices.
The practice emphasizes cost-effective orthodontic solutions for straightening teeth and correcting bite issues.
Treatments offered
Who They Treat
Crown Point Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
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Dr. Lauren Lockhart, DDS
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
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Christian Vidalon
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
9 plans listedAetnaDelta Dental Medicare AdvantageDelta Dental PPODelta Dental PremierDeltaCare USADentegraDenteMaxRenaissance Dental
Crown Point Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 8 weeks ago
What patients praise
- The orthodontist is described as building individualized treatment plans and explaining each step until patients fully understand.
- Several reviews describe gentle, reassuring care for anxious or special-needs children, including calming a nervous child with music during treatment.
- Cost-conscious families point to competitive cash pricing as a reason for choosing this office.
Things to know
- A few reviews describe an unresponsive front desk and difficulty getting phone calls or emails returned.
- Some reviews mention long wait times despite arriving early, and a few describe frustration over refund requests or rescheduling fees.
Who it suits
- Cost-conscious families
- Young children, including those who are anxious about treatment
- Families weighing whether to start braces early
- Last 90 days
- 6 reviews
- averaging 4.3★
- Last 12 months
- 40 reviews
- averaging 4.4★
- Owner replies
- 11% of reviews
13
Oct 2023Sep 2026
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 1 |
| Jan 2024 | 0 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 1 |
| May 2024 | 3 |
| Jun 2024 | 0 |
| Jul 2024 | 1 |
| Aug 2024 | 1 |
| Sep 2024 | 1 |
| Oct 2024 | 1 |
| Nov 2024 | 1 |
| Dec 2024 | 0 |
| Jan 2025 | 0 |
| Feb 2025 | 0 |
| Mar 2025 | 4 |
| Apr 2025 | 0 |
| May 2025 | 0 |
| Jun 2025 | 1 |
| Jul 2025 | 2 |
| Aug 2025 | 0 |
| Sep 2025 | 13 |
| Oct 2025 | 9 |
| Nov 2025 | 1 |
| Dec 2025 | 4 |
| Jan 2026 | 1 |
| Feb 2026 | 2 |
| Mar 2026 | 4 |
| Apr 2026 | 0 |
| May 2026 | 2 |
| Jun 2026 | 2 |
| Jul 2026 | 1 |
| Aug 2026 | 3 |
| Sep 2026 | 2 |
- 5★136
- 4★7
- 3★2
- 2★3
- 1★13
- 20184.8
- 20194.8
- 20205.0
- 20213.7
- 20224.6
- 20234.5
- 20243.7
- 20254.6
- 20263.9
1★5★
- Braces32
PraiseCriticism
- Friendly staff38 / 6
- Great with kids18 / 5
- Gentle, comfortable care13 / 2
- Scheduling & wait times10 / 6
- The orthodontist12 / 1
- Clear explanations11 / 1
- Office & technology9 / 2
- Cost, insurance & financing5 / 5
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 38 | 6 |
| Great with kids | 18 | 5 |
| Gentle, comfortable care | 13 | 2 |
| Scheduling & wait times | 10 | 6 |
| The orthodontist | 12 | 1 |
| Clear explanations | 11 | 1 |
| Office & technology | 9 | 2 |
| Cost, insurance & financing | 5 | 5 |
Recent reviews from Google
4.6
154 reviews
saagal mm
a month ago
I had a great experience at Crown Point Orthodontics! The staff was super friendly and welcoming. They explained everything clearly and made me feel comfortable throughout the whole process. The office was clean and organized, and everyone was very professional. I’m really happy with my experience and would definitely recommend them!
Lasonja W
Edited 3 months ago
Do not go here! If I could give zero stars I would. In the beginning things were fine and treatment was great. Customer service was great. It was not until we got well into our treatment plan, we started to see the change in care and communication. Eventually our previous orthodontic doctor left the practice and we had to be seen by someone else for the remainder of the treatment plan. Affordable is not always the way to go because you will definitely get what you pay for here.
Karyl Jones
4 months ago
The front desk staff is consistently rude. Phone calls and voice mail messages are almost never returned. We recently moved and had a change in insurance. The office keeps giving me the run-around about completing the transfer form for my daughter. It's clear that they do not make it easy to transfer care from there. My daughter's orthodontic care has been delayed because of it.
yetnayet romseged
4 months ago
Very disappointed with the receptionist and customer service. It takes a long time for anyone to answer the phone, and when they do, they seem unwilling to help or follow up. I sent important documents by email and had to keep calling because nobody confirmed they received them. Later they said the email was in spam, but still nobody called me back as promised. Communication is very poor and unorganized. Because of the front desk experience, I decided to go to another orthodontist office. The doctor was nice during the visit, but the customer service needs major improvement.
mike bullock
6 months ago
Recommended this business to some friends and they had nothing but great things to report back. The staff was caring and very personable. The receptionist asked all the necessary questions to help make the experience that much more enjoyable
Questions about this practice
What orthodontic treatments does Crown Point Orthodontics offer?
Crown Point Orthodontics offers: Invisalign, Traditional Braces, Clear Braces, Clear Aligners.
Does Crown Point Orthodontics accept dental insurance?
Crown Point Orthodontics accepts Aetna, Delta Dental Medicare Advantage, Delta Dental PPO, Delta Dental Premier, DeltaCare USA, and others.
Does Crown Point Orthodontics offer free consultations?
Yes, Crown Point Orthodontics offers a free initial orthodontic consultation. Call (704) 246-6044 or book online to schedule.
Is Crown Point Orthodontics accepting new patients?
Crown Point Orthodontics is currently welcoming new patients in Charlotte, NC. Call (704) 246-6044 or book online to schedule.
Where is Crown Point Orthodontics located?
Crown Point Orthodontics is located at 8620 Crown Crescent Ct. Get directions: https://maps.google.com/?cid=4165156761059162103&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Crown Point Orthodontics?
Crown Point Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–4:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Crown Point Orthodontics offer payment plans?
Yes, Crown Point Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Crown Point Orthodontics?
Crown Point Orthodontics is staffed by Dr. Lauren Lockhart, Christian Vidalon. The practice is board-certified.
What is the patient rating for Crown Point Orthodontics?
Crown Point Orthodontics has a 4.6-star rating based on 154 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
Weekend Hours
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 4:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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