Tap to connect directly with this practice
Capital Dental Associates provides orthodontic treatment in Troy, NY, with a 4.
About Capital Dental Associates
Dr. Thomas is often praised for moving visits along efficiently, from routine cleanings to same-day emergency care.
Capital Dental Associates is a general dental practice that also offers Invisalign, traditional braces, and clear aligners. Reviews frequently note how efficient appointments are, with work completed fast and patients moving through visits without long delays. The office and equipment are described as clean and modern, and the front desk is noted for greeting returning patients by name. A smaller number of reviews describe inconsistency in Dr. Thomas's follow-through, including a missed cavity and vague answers to detailed questions, and a few mention treatment results such as fillings that came loose or repeat work being needed.
Summary of 158 patient reviews, January 2016–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Capital Dental Associates provides orthodontic treatment for the following age groups:
What patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
| Oct 2023 | 7 |
|---|---|
| Nov 2023 | 3 |
| Dec 2023 | 3 |
| Jan 2024 | 5 |
| Feb 2024 | 3 |
| Mar 2024 | 2 |
| Apr 2024 | 1 |
| May 2024 | 1 |
| Jun 2024 | 3 |
| Jul 2024 | 4 |
| Aug 2024 | 2 |
| Sep 2024 | 6 |
| Oct 2024 | 5 |
| Nov 2024 | 1 |
| Dec 2024 | 3 |
| Jan 2025 | 3 |
| Feb 2025 | 4 |
| Mar 2025 | 6 |
| Apr 2025 | 1 |
| May 2025 | 6 |
| Jun 2025 | 2 |
| Jul 2025 | 4 |
| Aug 2025 | 4 |
| Sep 2025 | 5 |
| Oct 2025 | 2 |
| Nov 2025 | 3 |
| Dec 2025 | 3 |
| Jan 2026 | 2 |
| Feb 2026 | 5 |
| Mar 2026 | 4 |
| Apr 2026 | 4 |
| May 2026 | 6 |
| Jun 2026 | 5 |
| Jul 2026 | 3 |
| Aug 2026 | 1 |
| Sep 2026 | 6 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 38 | 4 |
| The dentist | 20 | 8 |
| Scheduling & wait times | 12 | 7 |
| Clear explanations | 13 | 4 |
| Office & technology | 12 | 0 |
| Gentle, comfortable care | 9 | 2 |
| Responsiveness | 7 | 4 |
| Treatment results | 5 | 3 |
Recent reviews from Google
The staff were friendly, No long wait in the waiting room, dentist was friendly and understanding!
Great customer service, I never have to wait too long to be seen and can get an appointment in a reasonable timeline.
I was very happy with the staff. They were warm and friendly. Very caring as to how you felt during your procedure. I would recommend this dental office highly. I only had a cleaning but it was very thorough and if you were uncomfortable just held your hand up and she would stop until you were ready. Katie was great.
Office and exam rooms are clean. Dental hygienist Kate, was very friendly. She explained everything she was going to do. She was very accommodating. Highly recommend this clinic.
I've always had a wonderful experience here—I have a lot of issues due to neglecting my teeth for years and Dr. Thomas is very professional and had never once shamed me, only focusing on the work that needed to be done. All of the hygienists and front desk staff were also very kind! The only reason I'm no longer seeing him is that sadly, my insurance changed and he was no longer in-network for me. I'll miss having him as my dentist dearly.
Questions about this practice
Research with AI
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listing