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Accepting new patients

Capital Dental Associates

Capital Dental Associates provides orthodontic treatment in Troy, NY, with a 4.

451 Hoosick Street, Troy, NY 12180
4.7(275 reviews)
Call Now(518) 271-1188WebsiteDirections

About Capital Dental Associates

Dr. Thomas is often praised for moving visits along efficiently, from routine cleanings to same-day emergency care.

Capital Dental Associates is a general dental practice that also offers Invisalign, traditional braces, and clear aligners. Reviews frequently note how efficient appointments are, with work completed fast and patients moving through visits without long delays. The office and equipment are described as clean and modern, and the front desk is noted for greeting returning patients by name. A smaller number of reviews describe inconsistency in Dr. Thomas's follow-through, including a missed cavity and vague answers to detailed questions, and a few mention treatment results such as fillings that came loose or repeat work being needed.

Summary of 158 patient reviews, January 2016–September 2026, updated September 2026

Photos

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Capital Dental Associates provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Adults
Ages 18+

What patients say

Latest review 7 weeks ago

What patients praise

  • Many reviews mention fast, efficient visits with little waiting, including same-day emergency appointments.
  • The office is repeatedly described as clean, modern, and comfortable, with attentive front-desk staff who recognize returning patients.
  • Several reviews describe staff who explain each step before performing it and offer small comfort touches like a warm towel after cleanings.

Things to know

  • A few reviews describe inconsistency from the dentist, including a missed cavity and vague responses to detailed treatment questions.
  • Some reviews mention treatment results not holding up, such as fillings coming loose or a tooth requiring repeated work.

Who it suits

  • Anxious or nervous patients
  • Patients transferring care mid-treatment

Doctors patients mention

  • Dr. Thomas · 37 reviews
  • Dr. Santhosh · 3 reviews

Orthodontic care in reviews

Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.

Last 90 days
11 reviews
averaging 5.0★
Last 12 months
44 reviews
averaging 4.7★
Owner replies
66% of reviews
Reviews per month
7
Oct 2023Sep 2026
Reviews per month
Oct 20237
Nov 20233
Dec 20233
Jan 20245
Feb 20243
Mar 20242
Apr 20241
May 20241
Jun 20243
Jul 20244
Aug 20242
Sep 20246
Oct 20245
Nov 20241
Dec 20243
Jan 20253
Feb 20254
Mar 20256
Apr 20251
May 20256
Jun 20252
Jul 20254
Aug 20254
Sep 20255
Oct 20252
Nov 20253
Dec 20253
Jan 20262
Feb 20265
Mar 20264
Apr 20264
May 20266
Jun 20265
Jul 20263
Aug 20261
Sep 20266
Star ratings
  • 5★241
  • 4★13
  • 3★2
  • 2★5
  • 1★12
Average rating by year
  • 20163.0
  • 20174.0
  • 20185.0
  • 20194.6
  • 20205.0
  • 20214.7
  • 20225.0
  • 20234.6
  • 20244.5
  • 20254.7
  • 20264.8
1★5★
What patients talk about
PraiseCriticism
  • Friendly staff38 / 4
  • The dentist20 / 8
  • Scheduling & wait times12 / 7
  • Clear explanations13 / 4
  • Office & technology12
  • Gentle, comfortable care9 / 2
  • Responsiveness7 / 4
  • Treatment results5 / 3
What patients talk about
ThemePraiseCriticism
Friendly staff384
The dentist208
Scheduling & wait times127
Clear explanations134
Office & technology120
Gentle, comfortable care92
Responsiveness74
Treatment results53

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Recent reviews from Google

4.7
275 reviews
Angelika Fernandez
Angelika Fernandez
2 weeks ago
“

The staff were friendly, No long wait in the waiting room, dentist was friendly and understanding!

Review from Google

Mayleen
Mayleen
2 months ago
“

Great customer service, I never have to wait too long to be seen and can get an appointment in a reasonable timeline.

Review from Google

Joan Patrick
Joan Patrick
Edited 3 months ago
“

I was very happy with the staff. They were warm and friendly. Very caring as to how you felt during your procedure. I would recommend this dental office highly. I only had a cleaning but it was very thorough and if you were uncomfortable just held your hand up and she would stop until you were ready. Katie was great.

Review from Google

Pamela Brandenberg
Pamela Brandenberg
5 months ago
“

Office and exam rooms are clean. Dental hygienist Kate, was very friendly. She explained everything she was going to do. She was very accommodating. Highly recommend this clinic.

Review from Google

Steven
Steven
6 months ago
“

I've always had a wonderful experience here—I have a lot of issues due to neglecting my teeth for years and Dr. Thomas is very professional and had never once shamed me, only focusing on the work that needed to be done. All of the hygienists and front desk staff were also very kind! The only reason I'm no longer seeing him is that sadly, my insurance changed and he was no longer in-network for me. I'll miss having him as my dentist dearly.

Review from Google

Read all 275 reviews on Google →

Questions about this practice

What orthodontic treatments does Capital Dental Associates offer?+
Capital Dental Associates offers: Invisalign, Clear Aligners, Traditional Braces.
Is Capital Dental Associates accepting new patients?+
Capital Dental Associates is currently welcoming new patients in Troy, NY. Call (518) 271-1188 to schedule.
Where is Capital Dental Associates located?+
Capital Dental Associates is located at 451 Hoosick Street. Get directions: https://maps.google.com/?cid=13295559211734793804&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Capital Dental Associates?+
Capital Dental Associates office hours: Mon 8:30 AM–4:30 PM, Tue 8:30 AM–4:30 PM, Wed 8:30 AM–4:30 PM, Thu 8:30 AM–4:30 PM, Fri 8:30 AM–4:30 PM, Sat Closed–Closed, Sun Closed–Closed.
What is the patient rating for Capital Dental Associates?+
Capital Dental Associates has a 4.7-star rating based on 275 patient reviews on Google.

Research with AI

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451 Hoosick Street
Troy, NY 12180
Get Directions
(518) 271-1188
capitaldentalassociates.com/
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Accepting new patients

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFC
Mon8:30 AM – 4:30 PM
Tue8:30 AM – 4:30 PM
Wed8:30 AM – 4:30 PM
Thu8:30 AM – 4:30 PM
Fri8:30 AM – 4:30 PM
SatClosed
SunClosed

Social Profiles

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Back to Troy Orthodontists

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