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Sullivan Orthodontics is an AAO member orthodontic practice in Pittsford, NY.
About Sullivan Orthodontics
Dr. John Sullivan's office is often chosen by families juggling several kids in braces at once, with two locations and treatment that frequently wraps up ahead of schedule.
Reviews often come from families managing several children's treatment at the same time, with two office locations that make appointments easier to juggle. Many mention Dr. John Sullivan finishing braces or Invisalign ahead of schedule, and adults describe the process as smooth with little discomfort. The office itself gets regular mention for being clean and welcoming, with arcade games that help keep younger kids entertained during visits.
Summary of 87 patient reviews, January 2018–October 2025, updated September 2026
Treatments offered
Who They Treat
Sullivan Orthodontics provides orthodontic treatment for the following age groups:
Technology & Equipment
Sullivan Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
John Sullivan
NPI verified · no bio or photo on file
Insurance accepted
4 plans listedWhat patients say
Latest review 13 months ago
What patients praise
Who it suits
Doctors patients mention
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| Theme | Praise | Criticism |
|---|---|---|
| Treatment results | 19 | 0 |
| The orthodontist | 15 | 0 |
| Great with kids | 12 | 0 |
| Friendly staff | 11 | 0 |
| Gentle, comfortable care | 10 | 0 |
| Office & technology | 10 | 0 |
| Scheduling & wait times | 7 | 0 |
| Cost, insurance & financing | 6 | 1 |
Recent reviews from Google
I just wanted to write this because of my outstanding experience with Dr. Sullivan at Sullivan Orthodontics. Both my daughters went to Dr. Sullivan, and I can say that their teeth are now PERFECT - he did an amazing job. The office in Pittsford is very inviting and open - a wonderful and bright environment. I would highly recommend Dr. Sullivan for anyone with children who need orthodontic care. In addition, I went back to him recently to see him to ask a small favor and he is one of the the nicest and most helpful people you could ever meet!!!
Great Staff, great Dr, they follow your kids, in some cases, from very little into adulthood, and we always feel like family when we walk in the door!. We highly recommend.
I am beyond happy with the work that Dr. Sullivan and his wonderful staff did to help me. Because of their dedication, kindness, and care for my situation, they were able to fix all of the issues I came to them with. My adult braces journey was much more painless than I thought, and I have them to thank for that. I know that because of their work, I will have a much more comfortable life moving forward. Thank you!
I have gotten a pallet expander, braces, and a retainer all through Sullivan. Getting braces was very comfortable, and relaxing! Dr. Sullivan is a highly skilled, professional, friendly, detail-oriented orthodontist that is always quick to make any adjustments to make the experiences of getting braces, or any other treatment as smooth as possible. One doesn't truly know how simple, efficient, and comfortable the experience of getting braces or an expander is until you get it from Dr. Sullivan. He has made my smile look incredible, and the difference his treatment makes is a difference of night and day. The staff are incredible and are able to help you quickly and ensure your safety and comfort in the entire Sullivan experience. I can't recommend him and his team enough!
We feel so fortunate to have had the opportunity to work with Dr Sullivan and his entire team out in Honeoye Falls for years. Four kids and 4 pairs of braces later the professionalism, support and customer service goes on beyond the years that the braces are on. Retainers and rechecks and continued support and kindness and even understanding when one of our puppies immediately ate a new retainer upon bringing it home. Thank you Dr Sullivan and Autumn for always going above and beyond for our family. Can’t recommend this team enough!!!
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