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Wheatfield Family Dentistry
Wheatfield Family Dentistry is a board-certified orthodontic practice in Niagara Falls, NY.
3349 Niagara Falls Boulevard, Niagara Falls, NY 14120
4.9(577 reviews)
About Wheatfield Family Dentistry
Emergency repairs and calm handling of anxious patients define visits under Dr. Heppner and Dr. Bailey at this Niagara Falls dental practice.
Wheatfield Family Dentistry is a general dental practice that also offers Invisalign, traditional braces, and clear aligners. Reviewers often mention quick turnarounds for dental emergencies, from a same-day filling repair to a broken tooth shaved down the day it happened. The office is frequently described as clean and modern, with up-to-date equipment, and both Dr. Heppner and Dr. Bailey are singled out for putting nervous patients at ease. A smaller number of reviews describe a troubling experience with an extraction performed without the anesthesia that had been paid for.
Summary of 203 patient reviews, December 2022–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Wheatfield Family Dentistry provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Wheatfield Family Dentistry uses modern orthodontic technology to deliver precise, comfortable treatment.
Laser Dentistry
laser
Insurance accepted
1 plan listedMedicaid / CHIP
Wheatfield Family Dentistry accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 2 weeks ago
What patients praise
- Reviewers repeatedly mention same-day accommodations for lost fillings, broken teeth, and jaw pain emergencies.
- Dr. Heppner and Dr. Bailey are noted for helping anxious and needle-averse patients get through appointments calmly.
- The office is described as clean, bright, and equipped with modern technology.
Things to know
- A few reviews describe an extraction performed without the anesthesia that had been paid for and without clear consent to skip it.
Who it suits
- Anxious or nervous patients
- Families with several children in treatment
- Patients transferring care mid-treatment
Doctors patients mention
- Dr. Heppner · 22 reviews
- Dr. Bailey · 10 reviews
- Dr. White · 5 reviews
- Dr. Casacci · 3 reviews
Orthodontic care in reviews
A handful of reviews mention Invisalign treatment at this practice, with patients describing themselves as pleased with their progress or considering the treatment after switching from another provider.
- Last 90 days
- 54 reviews
- averaging 5.0★
- Last 12 months
- 188 reviews
- averaging 5.0★
- Owner replies
- 21% of reviews
- Compared with Niagara Falls
- Higher rated than 57%
- of 7 practices we track
29
Oct 2023Sep 2026
| Oct 2023 | 11 |
|---|---|
| Nov 2023 | 3 |
| Dec 2023 | 3 |
| Jan 2024 | 6 |
| Feb 2024 | 6 |
| Mar 2024 | 1 |
| Apr 2024 | 8 |
| May 2024 | 6 |
| Jun 2024 | 6 |
| Jul 2024 | 6 |
| Aug 2024 | 11 |
| Sep 2024 | 9 |
| Oct 2024 | 15 |
| Nov 2024 | 7 |
| Dec 2024 | 3 |
| Jan 2025 | 7 |
| Feb 2025 | 9 |
| Mar 2025 | 13 |
| Apr 2025 | 6 |
| May 2025 | 8 |
| Jun 2025 | 13 |
| Jul 2025 | 6 |
| Aug 2025 | 9 |
| Sep 2025 | 17 |
| Oct 2025 | 12 |
| Nov 2025 | 11 |
| Dec 2025 | 14 |
| Jan 2026 | 11 |
| Feb 2026 | 9 |
| Mar 2026 | 17 |
| Apr 2026 | 13 |
| May 2026 | 21 |
| Jun 2026 | 29 |
| Jul 2026 | 20 |
| Aug 2026 | 16 |
| Sep 2026 | 13 |
- 5★490
- 4★6
- 3★0
- 2★0
- 1★4
- 20205.0
- 20215.0
- 20225.0
- 20234.9
- 20244.9
- 20254.9
- 20265.0
1★5★
- Invisalign / clear aligners3
PraiseCriticism
- Friendly staff81 / 1
- The dentist43 / 2
- Gentle, comfortable care42 / 2
- Scheduling & wait times17 / 1
- Clear explanations15 / 1
- Office & technology16
- Great with kids13
- Responsiveness11 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 81 | 1 |
| The dentist | 43 | 2 |
| Gentle, comfortable care | 42 | 2 |
| Scheduling & wait times | 17 | 1 |
| Clear explanations | 15 | 1 |
| Office & technology | 16 | 0 |
| Great with kids | 13 | 0 |
| Responsiveness | 11 | 1 |
Recent reviews from Google
4.9
577 reviews
Art Babirad
Edited 2 weeks ago
Friendly, Respectful and Professional. The process for my implants was easier than I expected. I had two family members who had implants done and they said it was a lot easier than they thought. 100% I would have any more work done there.
Douglas Trinder
a month ago
Doctor Bailey is both extremely knowledgeable and compassionate. The entire staff was both thoughtful and accommodating in resolving my last-minute concerns. Great people, highly recommended!
Lila Joseph
a month ago
I’ve been going to Wheatfield Family Dentistry for the past few years, and every visit has been a great experience. Everyone is welcoming, professional, and kind. Sydney, my hygienist, is an absolute gem! She’s gentle, thorough, and always makes me feel comfortable. The doctors are also excellent, they take the time to perform comprehensive exams and ensure your oral health is where it should be. The front desk staff is always friendly and helpful, too. I highly recommend Wheatfield Family Dentistry!
Lisa Ingrassia
a month ago
I used to have a serious dental phobia, but once I started coming to Wheatfield family dentistry things got easier each visit and now it’s a non-issue. Highly recommend!
Marcia Kirchmeyer
Edited a month ago
I've been a patient of Wheatfield Family Dentistry for years. Their service is wonderful. The staff if easy to work with. They listen to your concerns. If a dental emergency comes up they are very accommodating. The entire staff is very friendly and helpful.
Questions about this practice
What orthodontic treatments does Wheatfield Family Dentistry offer?
Wheatfield Family Dentistry offers: Invisalign, Clear Aligners, Traditional Braces.
Does Wheatfield Family Dentistry accept dental insurance?
Wheatfield Family Dentistry accepts Medicaid / CHIP.
Is Wheatfield Family Dentistry accepting new patients?
Wheatfield Family Dentistry is currently welcoming new patients in Niagara Falls, NY. Call (716) 694-1777 to schedule.
Where is Wheatfield Family Dentistry located?
Wheatfield Family Dentistry is located at 3349 Niagara Falls Boulevard. Get directions: https://maps.google.com/?cid=14520851638173097481&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Wheatfield Family Dentistry?
Wheatfield Family Dentistry office hours: Mon 10:00 AM–6:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–6:00 PM, Fri 8:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Wheatfield Family Dentistry offer payment plans?
Yes, Wheatfield Family Dentistry offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Wheatfield Family Dentistry?
Wheatfield Family Dentistry has a 4.9-star rating based on 577 patient reviews on Google.
How long has Wheatfield Family Dentistry been in practice?
Wheatfield Family Dentistry has been providing orthodontic care since 2019, serving the Niagara Falls, NY community for over 7 years.
Research with AI
Accepting new patients
Est. 2019
Payment Plans Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFCCareCredit
Mon10:00 AM – 6:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 6:00 PM
Fri8:00 AM – 12:00 PM
SatClosed
SunClosed
Social Profiles
- Google reviews synced
- SOURCED
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