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Dental Care Associates, LLC.
About Dental Care Associates, LLC.
Gentle, low-pain procedures from Dr. Englert and the rest of the team help ease anxious patients through everything from routine cleanings to root canals.
Dental Care Associates is a general dental practice in Niagara Falls that also offers Invisalign and traditional braces alongside its everyday dental services. Reviews often point to Dr. Englert, Dr. Baumler, Dr. Michele Vaughn, and Dr. Harmon-Kenney for calm, low-pain treatment and for walking patients through X-rays and procedures before starting. Several notes describe the office going out of its way for urgent needs, including opening on a Sunday for a complication and fitting in same-day emergency visits.
Summary of 200 patient reviews, January 2024–September 2026, updated September 2026
Photos
Treatments offered
Insurance accepted
11 plans listedWhat patients say
Latest review 3 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
| Oct 2023 | 8 |
|---|---|
| Nov 2023 | 6 |
| Dec 2023 | 8 |
| Jan 2024 | 21 |
| Feb 2024 | 27 |
| Mar 2024 | 25 |
| Apr 2024 | 28 |
| May 2024 | 22 |
| Jun 2024 | 33 |
| Jul 2024 | 34 |
| Aug 2024 | 22 |
| Sep 2024 | 31 |
| Oct 2024 | 31 |
| Nov 2024 | 8 |
| Dec 2024 | 7 |
| Jan 2025 | 11 |
| Feb 2025 | 12 |
| Mar 2025 | 9 |
| Apr 2025 | 10 |
| May 2025 | 13 |
| Jun 2025 | 5 |
| Jul 2025 | 7 |
| Aug 2025 | 4 |
| Sep 2025 | 7 |
| Oct 2025 | 0 |
| Nov 2025 | 0 |
| Dec 2025 | 1 |
| Jan 2026 | 0 |
| Feb 2026 | 1 |
| Mar 2026 | 1 |
| Apr 2026 | 0 |
| May 2026 | 0 |
| Jun 2026 | 2 |
| Jul 2026 | 0 |
| Aug 2026 | 0 |
| Sep 2026 | 1 |
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 96 | 2 |
| Friendly staff | 86 | 1 |
| Gentle, comfortable care | 44 | 1 |
| Clear explanations | 23 | 0 |
| Scheduling & wait times | 21 | 2 |
| Office & technology | 15 | 0 |
| Treatment results | 9 | 1 |
| Great with kids | 9 | 0 |
Recent reviews from Google
I had decided to give Dental Care Associates a try after receiving a recommendation. I had found out that my dentist that I have been seeing for a while was no longer taking my insurance when I had chipped my tooth and it was time to find another dentist. I gave Dental Care Associates and saw Dr. DeRose, he was able to take care of me right away and he is quick and made sure I was happy with the repair. I had run into another issue with a tooth where an emergency appointment was needed and ended up seeing Dr. Englert on short notice, he was very nice and happy to help. Thanks Dr. DeRose and Englert!
If I could give a zero I would, considering he's going to take his patients that have fidelis and completely get rid of them. You would think since you've been a patient of his for a couple of years that he would keep you and not accept new patients with fidelis, but not this office That's how you can tell he don't care about his patients it's more about his pockets. Good job Dr. Derose!!
I have been a patient of Dental Care Associates for 30 plus years. I've had family members also change their dental services to DCA. Dr. Baumler, both Jeffrey and Aaron are professional, informative with a gentle chairside manner. Their team of dental hygienists(especially Molly!), dental assistants and office staff are friendly and through.
I love my dentist and hygienist. Your office is absolutely wonderful. Very talented and professional. I give Dr. Englert and his team the highest recommendation possible. Thank you so much.
my wife switched to Dental Care Assoc in 2025 so she can have an in network dentist. She explained that while making the appt. and the receptionist commented on what good coverage she had when filling out her paper work at the first appt. After months of her health insurance not paying the full bill and spending hours on the phone to correct the issue. She finally called the office and they said if she would pay the balance they would resubmit the bill to the insurance company. So she paid the bill in full with a ten dollar late fee. ($200) She later received a call from the office manager stating that they gave her the only dentist that was not in network. They did not take any responsibility for the error and still charged her the late fee. Amazing when they make the mistake the customer still pays for it.
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