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Accepting new patients

Dental Care Associates, LLC.

Dental Care Associates, LLC.

2145 Lancelot Drive, Niagara Falls, NY 14304
4.9(663 reviews)
Call Now(716) 297-1644WebsiteDirections

About Dental Care Associates, LLC.

Gentle, low-pain procedures from Dr. Englert and the rest of the team help ease anxious patients through everything from routine cleanings to root canals.

Dental Care Associates is a general dental practice in Niagara Falls that also offers Invisalign and traditional braces alongside its everyday dental services. Reviews often point to Dr. Englert, Dr. Baumler, Dr. Michele Vaughn, and Dr. Harmon-Kenney for calm, low-pain treatment and for walking patients through X-rays and procedures before starting. Several notes describe the office going out of its way for urgent needs, including opening on a Sunday for a complication and fitting in same-day emergency visits.

Summary of 200 patient reviews, January 2024–September 2026, updated September 2026

Photos

Treatments offered

InvisalignInvisalignTraditional BracesTraditional Braces
GuidesHow much does Invisalign cost? →

Insurance accepted

11 plans listed
AetnaAmeritasBlue Cross Blue ShieldCignaDelta DentalGuardianMetLifePrincipal Financial
Dental Care Associates, LLC. does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 3 weeks ago

What patients praise

  • Patients repeatedly describe pain-free cleanings and procedures, with staff checking in throughout to keep nervous patients at ease.
  • Dentists explain X-rays, treatment options, and home care steps before proceeding.
  • The practice has accommodated urgent situations, including a Sunday opening for a complication and same-day emergency visits.

Things to know

  • A few reviews describe billing or insurance issues, including a dispute over a late fee and a patient dropped after a network change.
  • A couple of reviews mention scheduling hiccups, such as an appointment with no advance warning.

Who it suits

  • Anxious or nervous patients
  • Patients transferring care mid-treatment
  • Families with several kids in treatment

Doctors patients mention

  • Dr. Englert · 43 reviews
  • Dr. Baumler · 25 reviews
  • Dr. Michele Vaughn · 16 reviews
  • Dr. Harmon-Kenney · 3 reviews

Orthodontic care in reviews

Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.

Last 12 months
7 reviews
averaging 3.9★
Owner replies
2% of reviews
Compared with Niagara Falls
Higher rated than 57%
of 7 practices we track
Reviews per month
34
Oct 2023Sep 2026
Reviews per month
Oct 20238
Nov 20236
Dec 20238
Jan 202421
Feb 202427
Mar 202425
Apr 202428
May 202422
Jun 202433
Jul 202434
Aug 202422
Sep 202431
Oct 202431
Nov 20248
Dec 20247
Jan 202511
Feb 202512
Mar 20259
Apr 202510
May 202513
Jun 20255
Jul 20257
Aug 20254
Sep 20257
Oct 20250
Nov 20250
Dec 20251
Jan 20260
Feb 20261
Mar 20261
Apr 20260
May 20260
Jun 20262
Jul 20260
Aug 20260
Sep 20261
Average rating by year
  • 20214.8
  • 20224.7
  • 20234.9
  • 20244.9
  • 20254.7
  • 20264.2
1★5★
What patients talk about
PraiseCriticism
  • The dentist96 / 2
  • Friendly staff86 / 1
  • Gentle, comfortable care44 / 1
  • Clear explanations23
  • Scheduling & wait times21 / 2
  • Office & technology15
  • Treatment results9 / 1
  • Great with kids9
What patients talk about
ThemePraiseCriticism
The dentist962
Friendly staff861
Gentle, comfortable care441
Clear explanations230
Scheduling & wait times212
Office & technology150
Treatment results91
Great with kids90

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Recent reviews from Google

4.9
663 reviews
Hanna Nydahl
Hanna Nydahl
7 months ago
“

I had decided to give Dental Care Associates a try after receiving a recommendation. I had found out that my dentist that I have been seeing for a while was no longer taking my insurance when I had chipped my tooth and it was time to find another dentist. I gave Dental Care Associates and saw Dr. DeRose, he was able to take care of me right away and he is quick and made sure I was happy with the repair. I had run into another issue with a tooth where an emergency appointment was needed and ended up seeing Dr. Englert on short notice, he was very nice and happy to help. Thanks Dr. DeRose and Englert!

Review from Google

Heather Guiliani Runge
Heather Guiliani Runge
9 months ago
“

If I could give a zero I would, considering he's going to take his patients that have fidelis and completely get rid of them. You would think since you've been a patient of his for a couple of years that he would keep you and not accept new patients with fidelis, but not this office That's how you can tell he don't care about his patients it's more about his pockets. Good job Dr. Derose!!

Review from Google

Bridget B
Bridget B
a year ago
“

I have been a patient of Dental Care Associates for 30 plus years. I've had family members also change their dental services to DCA. Dr. Baumler, both Jeffrey and Aaron are professional, informative with a gentle chairside manner. Their team of dental hygienists(especially Molly!), dental assistants and office staff are friendly and through.

Review from Google

Sherryl Rimer
Sherryl Rimer
a year ago
“

I love my dentist and hygienist. Your office is absolutely wonderful. Very talented and professional. I give Dr. Englert and his team the highest recommendation possible. Thank you so much.

Review from Google

Angel Flores
Angel Flores
a year ago
“

my wife switched to Dental Care Assoc in 2025 so she can have an in network dentist. She explained that while making the appt. and the receptionist commented on what good coverage she had when filling out her paper work at the first appt. After months of her health insurance not paying the full bill and spending hours on the phone to correct the issue. She finally called the office and they said if she would pay the balance they would resubmit the bill to the insurance company. So she paid the bill in full with a ten dollar late fee. ($200) She later received a call from the office manager stating that they gave her the only dentist that was not in network. They did not take any responsibility for the error and still charged her the late fee. Amazing when they make the mistake the customer still pays for it.

Review from Google

Read all 663 reviews on Google →

Questions about this practice

What orthodontic treatments does Dental Care Associates, LLC. offer?+
Dental Care Associates, LLC. offers: Invisalign, Traditional Braces.
Does Dental Care Associates, LLC. accept dental insurance?+
Dental Care Associates, LLC. accepts Aetna, Ameritas, Blue Cross Blue Shield, Cigna, Delta Dental, and others.
Is Dental Care Associates, LLC. accepting new patients?+
Dental Care Associates, LLC. is currently welcoming new patients in Niagara Falls, NY. Call (716) 297-1644 to schedule.
Where is Dental Care Associates, LLC. located?+
Dental Care Associates, LLC. is located at 2145 Lancelot Drive. Get directions: https://maps.google.com/?cid=16579805571981484563&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Dental Care Associates, LLC.?+
Dental Care Associates, LLC. office hours: Mon 8:00 AM–7:00 PM, Tue 8:00 AM–7:00 PM, Wed 8:00 AM–4:30 PM, Thu 8:00 AM–4:30 PM, Fri 8:30 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
What is the patient rating for Dental Care Associates, LLC.?+
Dental Care Associates, LLC. has a 4.9-star rating based on 663 patient reviews on Google.

Research with AI

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2145 Lancelot Drive
Niagara Falls, NY 14304
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(716) 297-1644
dentalcareassociates.com/
info@dentalcareassociates.com
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Accepting new patients

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Credit CardsDebit CardsContactless / NFC
Mon8:00 AM – 7:00 PM
Tue8:00 AM – 7:00 PM
Wed8:00 AM – 4:30 PM
Thu8:00 AM – 4:30 PM
Fri8:30 AM – 12:00 PM
SatClosed
SunClosed
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