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Syracuse Straight Smiles is an orthodontic and cosmetic dental practice in Liverpool, NY offering comprehensive care for all ages including traditional braces, Invisalign, cosmetic dentistry, and routine preventive care.
About Syracuse Straight Smiles
Dr. Michael Grossman gets singled out for staying with a case until it's right, with one Invisalign patient finishing in about nine months.
Syracuse Straight Smiles is a general dental practice that also offers Invisalign, traditional braces, clear aligners, and clear braces. Reviews point to strong treatment results, from Invisalign cases finishing in roughly nine months to natural-looking crown and bonding work, and several describe getting fit in quickly for urgent issues like a broken retainer or sudden toothache. Dr. Michael Grossman is frequently mentioned for staying with a case until the patient is satisfied and for being gentle with needle-phobic patients, and the office is described as calm even for anxious or elderly patients.
Summary of 39 patient reviews, November 2019–July 2026, updated September 2026
Syracuse Straight Smiles is an orthodontic and cosmetic dental practice in Liverpool, NY offering comprehensive care for all ages including traditional braces, Invisalign, cosmetic dentistry, and routine preventive care.
Led by Dr. Michael Grossman, a family dentist with specialized training in orthodontics, the practice performs most treatments in-office with flexible payment options.
Treatments offered
Who They Treat
Syracuse Straight Smiles provides orthodontic treatment for the following age groups:
Orthodontists at this office
Dr. Michael Grossman, DDS
NPI verified · no bio or photo on file
Insurance accepted
What patients say
Latest review 4 months ago
What patients praise
Who it suits
Doctors patients mention
Orthodontic care in reviews
The small set of orthodontic-specific reviews describes an Invisalign case finishing in about nine months with results patients were pleased with, ceramic braces progressing well after four months, and one family managing two children in braces at once with monthly visits.
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| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 30 | 1 |
| The dentist | 21 | 0 |
| Gentle, comfortable care | 12 | 0 |
| Treatment results | 11 | 0 |
| Scheduling & wait times | 7 | 0 |
| Responsiveness | 6 | 1 |
| Clear explanations | 5 | 0 |
| Office & technology | 5 | 0 |
Recent reviews from Google
Dr.Grossman and his staff are the best in the business. They made me comfortable and feel great about going to the dentist.
I wanted to come back here and leave another review now that my treatment is complete because Dr. Grossman and his team truly deserve it. After a baseball accident that caused me to lose my front tooth and injure several others, I was definitely overwhelmed and not quite sure what I was going to do. From the very first visit though, everyone in the office treated me with so much kindness, compassion, and professionalism. They made me a temporary tooth right away so I never had to feel self-conscious when I smiled, and today I received my permanent crown. I honestly couldn't be happier with the result. My new tooth looks incredibly natural, and you would never know anything had even happened. The attention to detail and quality of their work is exceptional. Everyone in the office genuinely cared throughout the entire process and were just as happy as I was for me to get my new tooth. I'm incredibly grateful to Dr. Grossman and his entire team for helping me through such a stressful situation and giving me my smile back. I can't recommend them highly enough, seriously thank you all for everything, I couldn’t have made it through without you guys! A front tooth is something you never want to lose, but if you do, I can't imagine being in better hands. Sincerely, Tony Previous Review: Dr. Grossman and his team are incredible. I recently had a baseball accident that resulted in the loss of my front tooth and trauma to several other teeth. They have been so amazing in helping me recover and were even able to make me a temporary tooth so I didn’t have to be without a tooth for several weeks while I wait for my implant. Thank you so much, your whole office is the best!!
Dr. Grossman is the best! He will make sure you’re completely satisfied, or else he’ll keep making the necessary adjustments until you are. He cares to make sure his patients get the treatment and service they deserve. And everyone in the office is a a pleasure to work with and goes out of their way to be make you feel comfortable.
I had a broken bonded retainer and was turned away by most dentist and orthodontist. Dr.Grossman kindly got me in and took care of it, the staff is amazing and they are very determined to help better your smile. Extremely impressed with the overall experience.
I had an amazing experience here! All staff are friendly, informative and professional. I had the Invisalign treatment done, and my teeth came out perfectly in about 9 months! The treatment is very affordable and includes other perks that other orthodontists in the area do not offer as well. I would highly recommend!
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