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Accepting new patients

Syracuse Straight Smiles

Syracuse Straight Smiles is an orthodontic and cosmetic dental practice in Liverpool, NY offering comprehensive care for all ages including traditional braces, Invisalign, cosmetic dentistry, and routine preventive care.

7555 Morgan Rd, Liverpool, NY 13090
4.9(43 reviews)
Call Now(315) 628-8373Book OnlineWebsiteDirections

About Syracuse Straight Smiles

Dr. Michael Grossman gets singled out for staying with a case until it's right, with one Invisalign patient finishing in about nine months.

Syracuse Straight Smiles is a general dental practice that also offers Invisalign, traditional braces, clear aligners, and clear braces. Reviews point to strong treatment results, from Invisalign cases finishing in roughly nine months to natural-looking crown and bonding work, and several describe getting fit in quickly for urgent issues like a broken retainer or sudden toothache. Dr. Michael Grossman is frequently mentioned for staying with a case until the patient is satisfied and for being gentle with needle-phobic patients, and the office is described as calm even for anxious or elderly patients.

Summary of 39 patient reviews, November 2019–July 2026, updated September 2026

Syracuse Straight Smiles is an orthodontic and cosmetic dental practice in Liverpool, NY offering comprehensive care for all ages including traditional braces, Invisalign, cosmetic dentistry, and routine preventive care.

Led by Dr. Michael Grossman, a family dentist with specialized training in orthodontics, the practice performs most treatments in-office with flexible payment options.

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Syracuse Straight Smiles provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Dr. Michael Grossman, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients

Insurance accepted

We work with multiple insurance plans

What patients say

Latest review 4 months ago

What patients praise

  • Reviewers report Invisalign and other cosmetic work finishing with results they're happy with, including one case completed in about nine months.
  • Dr. Michael Grossman is described as detail-oriented, adjusting treatment plans until patients are satisfied, and gentle with needle-phobic patients.
  • Several reviews mention being fit in quickly for urgent problems like a broken retainer or sudden toothache, sometimes with same-day care.

Who it suits

  • Adults considering Invisalign or clear aligners
  • Anxious or needle-phobic patients
  • Families with multiple kids in treatment at once

Doctors patients mention

  • Dr. Michael Grossman · 37 reviews

Orthodontic care in reviews

The small set of orthodontic-specific reviews describes an Invisalign case finishing in about nine months with results patients were pleased with, ceramic braces progressing well after four months, and one family managing two children in braces at once with monthly visits.

Last 12 months
5 reviews
averaging 5.0★
Owner replies
2% of reviews
Reviews per month
4
Oct 2023Sep 2026
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Star ratings
  • 5★44
  • 4★1
  • 3★0
  • 2★1
  • 1★0
Average rating by year
  • 20195.0
  • 20205.0
  • 20215.0
  • 20224.9
  • 20235.0
  • 20244.3
  • 20255.0
  • 20265.0
1★5★
Treatments patients mention
  • Invisalign / clear aligners4
What patients talk about
PraiseCriticism
  • Friendly staff30 / 1
  • The dentist21
  • Gentle, comfortable care12
  • Treatment results11
  • Scheduling & wait times7
  • Responsiveness6 / 1
  • Clear explanations5
  • Office & technology5
What patients talk about
ThemePraiseCriticism
Friendly staff301
The dentist210
Gentle, comfortable care120
Treatment results110
Scheduling & wait times70
Responsiveness61
Clear explanations50
Office & technology50

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Recent reviews from Google

4.9
43 reviews
Richard Neale
Richard Neale
a month ago
“

Dr.Grossman and his staff are the best in the business. They made me comfortable and feel great about going to the dentist.

Review from Google

Anthony Incassati
Anthony Incassati
Edited 2 months ago
“

I wanted to come back here and leave another review now that my treatment is complete because Dr. Grossman and his team truly deserve it. After a baseball accident that caused me to lose my front tooth and injure several others, I was definitely overwhelmed and not quite sure what I was going to do. From the very first visit though, everyone in the office treated me with so much kindness, compassion, and professionalism. They made me a temporary tooth right away so I never had to feel self-conscious when I smiled, and today I received my permanent crown. I honestly couldn't be happier with the result. My new tooth looks incredibly natural, and you would never know anything had even happened. The attention to detail and quality of their work is exceptional. Everyone in the office genuinely cared throughout the entire process and were just as happy as I was for me to get my new tooth. I'm incredibly grateful to Dr. Grossman and his entire team for helping me through such a stressful situation and giving me my smile back. I can't recommend them highly enough, seriously thank you all for everything, I couldn’t have made it through without you guys! A front tooth is something you never want to lose, but if you do, I can't imagine being in better hands. Sincerely, Tony Previous Review: Dr. Grossman and his team are incredible. I recently had a baseball accident that resulted in the loss of my front tooth and trauma to several other teeth. They have been so amazing in helping me recover and were even able to make me a temporary tooth so I didn’t have to be without a tooth for several weeks while I wait for my implant. Thank you so much, your whole office is the best!!

Review from Google

Danielle Yerkey
Danielle Yerkey
2 months ago
“

Dr. Grossman is the best! He will make sure you’re completely satisfied, or else he’ll keep making the necessary adjustments until you are. He cares to make sure his patients get the treatment and service they deserve. And everyone in the office is a a pleasure to work with and goes out of their way to be make you feel comfortable.

Review from Google

Madelynn Plunkett
Madelynn Plunkett
4 months ago
“

I had a broken bonded retainer and was turned away by most dentist and orthodontist. Dr.Grossman kindly got me in and took care of it, the staff is amazing and they are very determined to help better your smile. Extremely impressed with the overall experience.

Review from Google

Maya Waleski
Maya Waleski
a year ago
“

I had an amazing experience here! All staff are friendly, informative and professional. I had the Invisalign treatment done, and my teeth came out perfectly in about 9 months! The treatment is very affordable and includes other perks that other orthodontists in the area do not offer as well. I would highly recommend!

Review from Google

Read all 43 reviews on Google →

Questions about this practice

What orthodontic treatments does Syracuse Straight Smiles offer?+
Syracuse Straight Smiles offers: Invisalign, Clear Aligners, Traditional Braces, Clear Braces.
Is Syracuse Straight Smiles accepting new patients?+
Syracuse Straight Smiles is currently welcoming new patients in Liverpool, NY. Call (315) 628-8373 or book online to schedule.
Where is Syracuse Straight Smiles located?+
Syracuse Straight Smiles is located at 7555 Morgan Rd. Get directions: https://maps.google.com/?cid=8312193886648949865&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Syracuse Straight Smiles?+
Syracuse Straight Smiles office hours: Mon 7:00 AM–4:30 PM, Tue 7:00 AM–4:30 PM, Wed 7:00 AM–4:30 PM, Thu 7:00 AM–4:30 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Syracuse Straight Smiles offer payment plans?+
Yes, Syracuse Straight Smiles offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Syracuse Straight Smiles?+
Syracuse Straight Smiles is staffed by Dr. Michael Grossman.
What is the patient rating for Syracuse Straight Smiles?+
Syracuse Straight Smiles has a 4.9-star rating based on 43 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
7555 Morgan Rd
Liverpool, NY 13090
Get Directions
(315) 628-8373
syracusestraightsmiles.com/
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Open in Google Maps
Accepting new patients
Payment Plans Available
Weekend Hours
Evening Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon7:00 AM – 4:30 PM
Tue7:00 AM – 4:30 PM
Wed7:00 AM – 4:30 PM
Thu7:00 AM – 4:30 PM
FriClosed
SatClosed
SunClosed

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