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Accepting new patients

Smile Center Buffalo, NY

Smile Center Buffalo, NY provides orthodontic care in Buffalo, New York for patients of all ages.

4427 Union Rd, Buffalo, NY 14225
4.7(768 reviews)
Call Now(716) 634-4090WebsiteDirections

About Smile Center Buffalo, NY

Dental phobia gets specific attention here, with sedation options, stress balls, and massaging chairs described alongside Dr. Geise's gentle, patient manner during procedures.

Smile Center Buffalo is a general dental practice that also offers Invisalign, traditional braces, and clear aligners, though most reviews focus on everyday dental care. What stands apart is how often anxious or phobic patients say they felt at ease, with mentions of sedation, stress balls, and massaging chairs built into the visit. Dr. Geise is frequently mentioned for explaining procedures step by step and personally following up after extractions to check on healing. Scheduling is generally described as quick, with same-day emergency appointments coming up more than once.

Summary of 200 patient reviews, May 2023–July 2026, updated September 2026

Smile Center Buffalo, NY provides orthodontic care in Buffalo, New York for patients of all ages.

The practice has earned a 4.7-star rating from 768 Google reviews, reflecting patient feedback on treatment experiences and outcomes. The practice serves the Buffalo area with orthodontic services designed to address alignment and bite concerns. Treatment planning begins with an individual clinical assessment to determine appropriate intervention strategies based on each patient's dental development and orthodontic needs. With 768 patient reviews contributing to its Google rating, Smile Center Buffalo, NY has established a presence in the Western New York orthodontic community. The practice's rating provides prospective patients with aggregated feedback from individuals who have received care at this location. Patients considering orthodontic treatment should schedule a consultation to discuss their specific concerns and receive a clinical evaluation. Treatment recommendations vary based on individual diagnostic findings, and outcomes depend on case complexity, patient compliance, and biological response to orthodontic intervention. Smile Center Buffalo, NY serves patients throughout the Buffalo, New York area. Prospective patients are encouraged to contact the practice directly to verify current service offerings, provider credentials, insurance participation, and scheduling availability, as these details may change over time.

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Smile Center Buffalo, NY provides orthodontic treatment for the following age groups:

Adults
Ages 18+

What patients say

Latest review 3 months ago

What patients praise

  • Reviewers with significant dental anxiety, including some who avoided dentists for years, describe feeling comfortable during procedures here.
  • Dr. Geise is noted for walking patients through extractions and root canals beforehand and calling afterward to check on recovery.
  • Same-day emergency appointments and short wait times come up repeatedly, including for a child's toothache and a broken tooth.

Things to know

  • A few reviews describe cost concerns, including a loan for implants one reviewer felt was unnecessary and a root canal quote that seemed high compared to elsewhere.
  • Some reviews mention uneven results, such as crown color needing correction elsewhere or denture bite issues that persisted after treatment.

Who it suits

  • Patients with dental anxiety or phobia
  • Families with several kids in treatment
  • Patients transferring care mid-treatment

Doctors patients mention

  • Dr. Geise · 14 reviews

Orthodontic care in reviews

Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.

Last 12 months
26 reviews
averaging 4.5★
Owner replies
37% of reviews
Reviews per month
13
Oct 2023Sep 2026
Reviews per month
Oct 202313
Nov 202311
Dec 20237
Jan 20249
Feb 20244
Mar 20248
Apr 20244
May 20249
Jun 20246
Jul 20249
Aug 20243
Sep 202410
Oct 20242
Nov 20245
Dec 202410
Jan 20254
Feb 20255
Mar 20254
Apr 20253
May 20254
Jun 20259
Jul 20252
Aug 202512
Sep 202510
Oct 20256
Nov 20256
Dec 20256
Jan 20261
Feb 20263
Mar 20261
Apr 20260
May 20260
Jun 20260
Jul 20261
Aug 20261
Sep 20260
Average rating by year
  • 20194.7
  • 20204.9
  • 20214.5
  • 20224.7
  • 20234.7
  • 20244.8
  • 20254.8
  • 20264.4
1★5★
What patients talk about
PraiseCriticism
  • Friendly staff45 / 7
  • Gentle, comfortable care50 / 1
  • The dentist30 / 3
  • Scheduling & wait times22 / 3
  • Clear explanations21 / 2
  • Treatment results16 / 3
  • Cost, insurance & financing8 / 6
  • Responsiveness12 / 1
What patients talk about
ThemePraiseCriticism
Friendly staff457
Gentle, comfortable care501
The dentist303
Scheduling & wait times223
Clear explanations212
Treatment results163
Cost, insurance & financing86
Responsiveness121

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Recent reviews from Google

4.7
768 reviews
Michelle Protzman
Michelle Protzman
7 months ago
“

They always treat me like a vip! From the moment you walk in you are always greeted with a big smile which makes my anxiety go away! I never wait more than 5 to 10 minutes before they take me back!! The Dentist always takes her time answering all my questions! I can’t say enough good things about this practice I would highly recommend them to anyone who is looking for a wonderful dentist!! They will definitely put a beautiful smile on your face ♥️ ⭐️⭐️⭐️⭐️⭐️

Review from Google

anthony andrew
anthony andrew
7 months ago
“

Fast, courteous,professional. I would definitely recommend The Smile Center for all your dental needs.

Review from Google

LINDA MURRAY
LINDA MURRAY
Edited 7 months ago
“

This was one of the worst experiences of my life! I have had my dentures for just 2 years and they are coming apart. Financial person is very pushy and not nice at all. The dental technicians I dealt with were extremely nice, they were the best part of the experience.. Would not recommend this business!!

Review from Google

LaToya Bloom Reid
LaToya Bloom Reid
9 months ago
“

Every time I visit this office I am satisfied with their service for me and my household. We trust our smiles to the Smile Center!

Review from Google

Kareem Sanders
Kareem Sanders
9 months ago
“

Had the worst experience on the phone with one of the workers and manager at Smile Center Buffalo,NY. The worker on the phone was super disrespectful saying I lied about payment information regarding from a different worker for getting a consultation before the oral surgery, and when i asked for her name for not being professional and said I was going to report her she hangs up the phone on me multiple times as im trying to call back. Then after I called 3 plus times the manager answers the phone and claims that I’m not a patient and that I can’t have the name of the worker who was not being professional when talking to a potential client. I just think it was really telling of how rude and stuck up some people are and how they are so entitled to think they are above respect within a workplace.

Review from Google

Read all 768 reviews on Google →

Questions about this practice

What orthodontic treatments does Smile Center Buffalo, NY offer?+
Smile Center Buffalo, NY offers: Invisalign, Clear Aligners, Traditional Braces.
Does Smile Center Buffalo, NY offer free consultations?+
Yes, Smile Center Buffalo, NY offers a free initial orthodontic consultation. Call (716) 634-4090 to schedule.
Is Smile Center Buffalo, NY accepting new patients?+
Smile Center Buffalo, NY is currently welcoming new patients in Buffalo, NY. Call (716) 634-4090 to schedule.
Where is Smile Center Buffalo, NY located?+
Smile Center Buffalo, NY is located at 4427 Union Rd. Get directions: https://maps.google.com/?cid=9413304588106588963&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smile Center Buffalo, NY?+
Smile Center Buffalo, NY office hours: Mon 8:00 AM–6:00 PM, Tue 8:00 AM–6:00 PM, Wed 8:00 AM–6:00 PM, Thu 7:00 AM–4:30 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Smile Center Buffalo, NY offer payment plans?+
Yes, Smile Center Buffalo, NY offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Smile Center Buffalo, NY?+
Smile Center Buffalo, NY has a 4.7-star rating based on 768 patient reviews on Google.

Research with AI

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4427 Union Rd
Buffalo, NY 14225
Get Directions
(716) 634-4090
smilecenterny.com/
Open in Google Maps
Accepting new patients
Free Consultation
Payment Plans Available
Evening Hours

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 6:00 PM
Tue8:00 AM – 6:00 PM
Wed8:00 AM – 6:00 PM
Thu7:00 AM – 4:30 PM
FriClosed
SatClosed
SunClosed

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