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National Dental Bronx
National Dental Bronx provides orthodontic treatment in Bronx, NY, including braces and clear aligner therapy.
2535 Grand Concourse, Bronx, NY 10468
4.3(735 reviews)
About National Dental Bronx
Long-time patients highlight gentle root canals, implant work, and doctors like Dr. Desai and Dr. Kim, though scheduling and billing can be inconsistent.
National Dental Bronx is a general dental practice that also offers Invisalign, traditional braces, and clear aligners. Reviewers often point to specific doctors, including Dr. Mark Xenakis, Dr. Desai, Dr. Merrick, and Dr. Kim, for gentle, thorough care during procedures like root canals, implants, and extractions. Many mention feeling at ease even with dental anxiety, and some describe results from implants, veneers, and crowns as dramatic improvements. A number of reviews also note trouble with wait times, billing clarity, and reaching the office by phone.
Summary of 202 patient reviews, January 2023–August 2026, updated September 2026
Photos
Treatments offered
Who They Treat
National Dental Bronx provides orthodontic treatment for the following age groups:
Adults
Ages 18+
Insurance accepted
13 plans listedAetnaAmeritasBlue Cross Blue ShieldCignaDelta DentalGEHA (Govt Employees)GuardianHumana
National Dental Bronx does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 3 weeks ago
What patients praise
- Patients repeatedly credit named doctors, including Dr. Desai and Dr. Kim, for calm, detailed handling of procedures like root canals and implants.
- Several reviewers describe implant, veneer, and crown results as dramatic improvements to their smile.
- The office and even the restroom are noted as notably clean, with modern equipment mentioned a few times.
Things to know
- Some reviews describe long or unpredictable wait times, including appointments delayed by hours or canceled without notice.
- A number of reviews mention billing or insurance disputes, including unexpected out-of-pocket charges and unanswered follow-up calls about costs.
Doctors patients mention
- Dr. Mark Xenakis · 7 reviews
- Dr. Desai · 6 reviews
- Dr. Merrick · 4 reviews
- Dr. Kim · 3 reviews
Orthodontic care in reviews
Reviews mentioning orthodontic treatment describe assistants experienced with braces and generally accommodating service with clear aligners, though one notes reduced engagement from a new doctor after a transition and another describes a delay in receiving invisible braces.
- Last 90 days
- 5 reviews
- averaging 4.2★
- Last 12 months
- 38 reviews
- averaging 4.4★
- Owner replies
- 97% of reviews
31
Oct 2023Sep 2026
| Oct 2023 | 15 |
|---|---|
| Nov 2023 | 12 |
| Dec 2023 | 5 |
| Jan 2024 | 12 |
| Feb 2024 | 21 |
| Mar 2024 | 14 |
| Apr 2024 | 13 |
| May 2024 | 9 |
| Jun 2024 | 11 |
| Jul 2024 | 15 |
| Aug 2024 | 17 |
| Sep 2024 | 14 |
| Oct 2024 | 13 |
| Nov 2024 | 13 |
| Dec 2024 | 14 |
| Jan 2025 | 12 |
| Feb 2025 | 11 |
| Mar 2025 | 23 |
| Apr 2025 | 19 |
| May 2025 | 31 |
| Jun 2025 | 16 |
| Jul 2025 | 17 |
| Aug 2025 | 8 |
| Sep 2025 | 18 |
| Oct 2025 | 11 |
| Nov 2025 | 7 |
| Dec 2025 | 1 |
| Jan 2026 | 1 |
| Feb 2026 | 1 |
| Mar 2026 | 2 |
| Apr 2026 | 0 |
| May 2026 | 2 |
| Jun 2026 | 2 |
| Jul 2026 | 2 |
| Aug 2026 | 1 |
| Sep 2026 | 1 |
- 20225.0
- 20234.5
- 20244.5
- 20254.7
- 20264.5
1★5★
- Braces3
- Invisalign / clear aligners3
PraiseCriticism
- Friendly staff79 / 10
- The dentist48 / 3
- Gentle, comfortable care24
- Scheduling & wait times11 / 11
- Clear explanations20 / 1
- Cost, insurance & financing8 / 11
- Treatment results15 / 2
- Responsiveness8 / 9
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 79 | 10 |
| The dentist | 48 | 3 |
| Gentle, comfortable care | 24 | 0 |
| Scheduling & wait times | 11 | 11 |
| Clear explanations | 20 | 1 |
| Cost, insurance & financing | 8 | 11 |
| Treatment results | 15 | 2 |
| Responsiveness | 8 | 9 |
Recent reviews from Google
4.3
735 reviews
M Williams
3 months ago
I'm so happy with the services I received at National Dental. Dr. Kareem Merrick provides excellent, patient friendly care. Also, the new hygienist Diahann gave the best cleaning for my existing teeth. Great Job!
Darryl Preston
3 months ago
The people working here are professionally interested in helping everyone. The lady in finance is a great caregiver that will explain over and over how you will be billed, until you are clear on your billings responsibilities 😉 😀
Rosario Bella
5 months ago
Great dentist assistant Jessica, she’s so helpful and cares about her patients including me, I love to come in to see her she’s knows how’s to work with my braces and my favorite front desk Wally great person and personality and Jessica. Great team work. Thank u Dr Kim for helping me with my teeth getting them fix.
Chris Tobias
6 months ago
The best experience everytime I come here. The staff and the Dr is great. One of the best offices I've been to. Dr. Merrick and his assistant Jessica are great
william ramos
Edited 6 months ago
I have been a patient here for years. I came in last month and saw Yesenia the manager. She helped me make the decision to finally have implants done. After many years of waiting I finally decided to get it done. Best decision I have ever made. She took her time to go over everything. Everytime I call with any questions she was there .
Questions about this practice
What orthodontic treatments does National Dental Bronx offer?
National Dental Bronx offers: Invisalign, Clear Aligners, Traditional Braces.
Does National Dental Bronx accept dental insurance?
National Dental Bronx accepts Aetna, Ameritas, Blue Cross Blue Shield, Cigna, Delta Dental, and others.
Is National Dental Bronx accepting new patients?
National Dental Bronx is currently welcoming new patients in Bronx, NY. Call (718) 719-2170 to schedule.
Where is National Dental Bronx located?
National Dental Bronx is located at 2535 Grand Concourse. Get directions: https://maps.google.com/?cid=18348785231415291625&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for National Dental Bronx?
National Dental Bronx office hours: Mon 9:00 AM–6:00 PM, Tue 9:00 AM–6:00 PM, Wed 9:00 AM–6:00 PM, Thu 9:00 AM–6:00 PM, Fri 9:00 AM–6:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does National Dental Bronx offer payment plans?
Yes, National Dental Bronx offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for National Dental Bronx?
National Dental Bronx has a 4.3-star rating based on 735 patient reviews on Google.
Research with AI
Accepting new patients
Payment Plans Available
Weekend Hours
Same-Day Appointments
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Restroom
Paid Parking Available
Credit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 6:00 PM
SatClosed
SunClosed
- Google reviews synced
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