Comfort Dental Braces - Cottonwood

These guys are fast friendly and reliable.To add my kid had a tooth sticking out (protruding tooth) These guys fixed it within a couple of months.

This was my first time at this office. I went in for an ortho consult. My appointment was at 1 PM so I get there early and the girl says do you have an appointment? I said yes at one she said that’s impossible. The doctors are at lunch from 1 to 2. Your appointment is at two and I said no I have it in my calendar and the text message but she convinced me that it was at 2 PM. I said that’s fine. I’ll just go kill an hour around here and I’ll be back at 2pm. I get back at 2 PM and she says you don’t have an appointment. I said you just told me to come back in an hour. Turns out she only helps the regular dentist customers and the ortho customers are helped by somebody else. She assured me that they would still see me so I sat down and waited for the ortho girl to call me. She calls me and says you missed your appointment. It was at 1 PM. I told her what happened and she didn’t care. She said we can get you in in a couple of weeks. If you can imagine I had just wasted an hour of my time waiting around for them and then they didn’t even want to help me. Things were not going good and then another lady stepped in who was the manager. I forget her name, but she was very kind and understanding and saw what was happening. She stepped in and took care of the situation once I went back and dealt with her at the ortho dentist everything was fine. Hopefully this conserve as noticed to people that if you are an ortho patient or will be, there are different people to help you and not the girl sitting in the front. The young lady who made the mistake apologized, but the other ones never did.

So far had been a great experience. Any questions I have they get answered and they are very vocal about my treatment plan so I always know whats going on.

I been going to to Comfort Dental Braces on coors for 5 years! Let me tell you the best service and very friendly staff. I had a wire broken and they took me in right away at the other location on Lomas. If there is any trustable orthodontist in Albuquerque it is them.

Nathan has never had a bad experience. So far has had very little discomfort.