Gentle Dental of NJ - Multispecialty Family Dentist in Newark | Dr. Bernstein, DDS

As a patient for over 20 years. I would always recommend Gentle Dental to give you the utmist dentam experince. Staff is always professional and kind. Dr. B is an absolute pleasure!!!! He explains everything and is always courteos. The name speaks for itself! If in need of any dental services go to Gentle Dental!

The doctor that served me was rude , I was being fitted for a front partial denture , from Dr. Bernstein he push the plate in my mouth so hard it hit the back of my mouth I jump and he said rudely what are you jumping for. I explained that it hurt , he said something in another language and walk out the room. No apology just being rude. I care not to be seen by him again. My husband had a problem with also.☹️

I like this place because they explained everything, told me what I need, gave me good payment plans to pay, were nice in the way they talked to me, and they speak Spanish.

One of the best places you could go to take care of your teeth, clean, friendly and professional. Thank you for a great experience 🙏

In response to reply below from owner: I would love to follow up with your office manager, however my tooth has already fallen out—so, too late! LOL. 🦷✨ But in all seriousness, the offer to "review my chart" 18 months after the fact and after I've already paid for emergency treatment abroad (and now need additional work for the chip you laughed off) feels about as thorough as the 60-second examinations I received. Appreciate the template response though—very on-brand. -------- Absolutely horrendous experience overall. Aside from the front desk staff and assistants—who were genuinely kind and professional—Dr. Bernstein was largely indifferent and spent no more than a minute examining me during visits. When I raised concerns about cosmetic damage and ongoing discomfort, he briefly looked and dismissed them without real evaluation... a pattern that repeated every single time. Most troubling, a cavity went undetected for roughly 18 months despite regular visits and X-rays. I only learned about it once it became serious and required treatment abroad—resulting in a root canal that could have been avoided with proper care. This happened AGAIN when he told me YET AGAIN there was nothing concerning on my X-rays, only to discover later there was. When I asked about a chip on my front tooth, he laughed and said, "No one will notice it, don't worry." Meanwhile, it became a larger chip and now requires a more involved fix. This level of care and oversight is absolutely unacceptable. I was left feeling rushed, uncared for, and dehumanised. When you are paying for professional care, you should not feel dismissed or neglected. I cannot emphasise enough how little care was shown. This isn't simply a rage review—I am speaking truthfully and wholeheartedly: AVOID this place.