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AAO MemberInvisalign ProviderAccepting new patients
Carson City Orthodontics
Carson City Orthodontics is an AAO member orthodontic practice in Carson City, NV.
3790 U.S. 395 Suite 406, Carson City, NV 89705
5.0(104 reviews)
About Carson City Orthodontics
Broken retainers replaced on short notice, wires fixed after hours, and orthodontic timelines finishing ahead of schedule define Dr. Jones's approach to care.
Reviews describe an office built around responsiveness: retainers replaced quickly after theft, a broken wire fixed for an out-of-town visitor, and Dr. Jones meeting a patient after hours for an emergency. Several families note treatment wrapping up ahead of the originally quoted timeline, and in-house financing is mentioned as making braces and Invisalign accessible regardless of insurance status. Invisalign comes up often enough among the treatments discussed that it appears to be a routine option here rather than an occasional add-on.
Summary of 88 patient reviews, November 2012–May 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Carson City Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Carson City Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
iTero/TRIOS
Insurance accepted
2 plans listedUHC / UnitedHealthcareUnited Healthcare
Carson City Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 4 months ago
What patients praise
- Reviews describe emergency fixes handled quickly, from replacement retainers after theft to a broken wire repaired for a traveling patient at no charge.
- Several reviews note treatment finishing ahead of the timeline originally quoted, including a touch-up completed in about six months.
- In-house financing and equal pricing for Invisalign and traditional braces are mentioned as easing the cost of treatment, including for families without insurance.
Things to know
- A couple of reviews describe feeling pressured toward a particular treatment or pricing approach.
Who it suits
- Families with several children in treatment at once
- Patients transferring mid-treatment from another office
- Young children starting orthodontic care
Doctors patients mention
- Dr. Jones · 36 reviews
- Last 12 months
- 5 reviews
- averaging 5.0★
- Owner replies
- 76% of reviews
- Compared with Carson City
- Higher rated than 80%
- of 5 practices we track
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- 5★103
- 4★0
- 3★0
- 2★0
- 1★1
- 20125.0
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- 20194.7
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1★5★
- Braces12
- Invisalign / clear aligners10
PraiseCriticism
- Friendly staff52
- The orthodontist35 / 2
- Treatment results13
- Great with kids12
- Clear explanations11
- Cost, insurance & financing8 / 1
- Gentle, comfortable care8
- Office & technology8
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 52 | 0 |
| The orthodontist | 35 | 2 |
| Treatment results | 13 | 0 |
| Great with kids | 12 | 0 |
| Clear explanations | 11 | 0 |
| Cost, insurance & financing | 8 | 1 |
| Gentle, comfortable care | 8 | 0 |
| Office & technology | 8 | 0 |
Recent reviews from Google
5.0
104 reviews
The McNamara's
4 months ago
The Doctors and Staff are wonderful. My daughter had a great experience with her Invisalign.
Susan Hart
7 months ago
Dr. Jones and the team did a fantastic job fixing my teeth. I’d had braces years ago and my teeth had shifted and was affecting my bite. It was an easy process and everything is back where it should be. Great job!!
Lalli Segura
8 months ago
I was recommended this place by my family members. My experience with Carson City Orthodontics was smooth. Even thought it was a short process from my experience since I only needed a touch up (6 months long), the staff at Carson City Orthodontics were friendly and super helpful along the way. The staff were trained well in explaining the process from start to finish. I felt welcomed from the start and comfortable asking staff questions on the process. I would definitely recommend this facility moving forward.
ridenbutter
10 months ago
Just completed the invisalign process . Decided to do it along with my son. It requires many reoccurring appointments as you progress. I am very busy and I was always pleased with how punctual and efficient office is. Every staff member is consistent with the services and all very friendly. I had to reschedule several appointments due to my work travels but they always accommodate me upon my return and fit me in. They even had me in on a closed day after I lost my trays on a trip and made me some temps . Great job to all the staff at CCO!
Joanna Blanchard
3 years ago
Dr. Melissa is ONE of a kind. The staff has always been so incredibly kind and helpful. So happy we chose Carson Ortho to lead us through our journey to a perfect smile 😃
Questions about this practice
What orthodontic treatments does Carson City Orthodontics offer?
Carson City Orthodontics offers: Invisalign, Clear Aligners, Traditional Braces, TMJ Treatment, Retainers, Early Treatment.
Does Carson City Orthodontics accept dental insurance?
Carson City Orthodontics accepts UHC / UnitedHealthcare, United Healthcare.
Does Carson City Orthodontics offer free consultations?
Yes, Carson City Orthodontics offers a free initial orthodontic consultation. Call (775) 267-3600 or book online to schedule.
Is Carson City Orthodontics accepting new patients?
Carson City Orthodontics is currently welcoming new patients in Carson City, NV. Call (775) 267-3600 or book online to schedule.
Where is Carson City Orthodontics located?
Carson City Orthodontics is located at 3790 U.S. 395 Suite 406. Get directions: https://maps.google.com/?cid=16238310109123551176&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Carson City Orthodontics?
Carson City Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–4:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Carson City Orthodontics offer payment plans?
Yes, Carson City Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Carson City Orthodontics?
Carson City Orthodontics has a 5-star rating based on 104 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 4:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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