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Dr.

About Conway Kelly R DDS
Dr. Kelly Richard Conway is noted for tackling bite, jaw, and airway problems beyond straight teeth, with early treatment plans for young children.
Reviews describe Dr. Kelly Richard Conway as thorough and detail-oriented, often addressing bite, jaw, and airway concerns rather than just alignment, and several families mention early phase-1 treatment plans built for young children. Treatment results are described as excellent, including cases involving complex bite correction and jaw pain. Cost and billing come up often, with some reviewers noting clear payment plans while others report surprise charges or an undisclosed consultation fee.
Summary of 22 patient reviews, May 2014–April 2026, updated September 2026
Dr.
Kelly Conway's orthodontic practice focuses on biologically-based orthodontics centered on improving overall oral systemic health. The practice treats malocclusions and dentofacial deformities in children, teens, and adults using customized treatment plans that prioritize health, beauty, and longevity.
Treatments offered
Who They Treat
Conway Kelly R DDS provides orthodontic treatment for the following age groups:
Technology & Equipment
Conway Kelly R DDS uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Kelly Conway, DDS, MS
NPI verified · no bio or photo on file
Dr. Kelly Richard Conway
NPI verified · no bio or photo on file
Insurance accepted
What patients say
Latest review 6 months ago
What patients praise
Things to know
Who it suits
Doctors patients mention
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| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 15 | 3 |
| Cost, insurance & financing | 4 | 4 |
| Clear explanations | 5 | 2 |
| Great with kids | 6 | 0 |
| Treatment results | 5 | 0 |
| Friendly staff | 4 | 0 |
| Gentle, comfortable care | 3 | 1 |
| Treatment timeline | 1 | 1 |
Recent reviews from Google
If I could put negative stars, I would. His instruments, tools, and processes are extremely dated. When I was 14, I began my journey with him. To start, we worked on getting me fitted for an expander. I went down into the basement of his office and he sat me down in the chair. He used plaster to mold to my teeth. It was extremely messy. I had plaster pouring down my throat making it difficult to breathe. After twenty minutes of trying to breathe and waiting for the plaster to dry, I had plaster all in my hair and down my neck and my throat was very sore. All the expanders I have seen have been wire. Where they hug a tooth or two on each side and come to the middle and expand that way. The expander I got fitted for was a glorified retainer. Very thick, glued and encasing four or five teeth on each side as well as glued to the roof of my mouth. I was unable to brush or floss those teeth for 9months to a year. At the end of that time, he eagerly told me it was time to remove the expander He then grabbed pliers from the drawer and took it in each side, pulled it down and in, resulting in my expander splitting in the middle, cutting and pulling skin on the roof of my mouth. I cannot even begin to describe how much it hurt. When we began the process of getting braces, the blue light tool he used to cure the glue was old. He rested it against my lip and I left that appointment with burned gums and lips. Again, the glue job was extremely messy and despite my diligent and I persistent efforts, my teeth never looked clean. The glue around the brackets looked horrible. One time he glued two of my teeth together so they could “move together.” I expressed that I couldn’t floss and he laughed at me and got in my face and told me I could floss or that it was a lack of skill. He demonstrated to me how I could floss. He yanked the floss up into my gums and back down. The floss got stuck in the glue, so. He seems like he is a good doctor I guess. He talks like he knows, but his execution is far from ideal though. He promised a lot of things, none of which came to fruition. He also has a lisp, which feels like an odd trait from an orthodontist. I still remember the first time I stepped into this office. I was 14 years old. I am 20 years old now and still am working on fixing what he didn’t do. We moved to a different orthodontist, out of necessity. The new orthodontist was beyond confused when he saw my braces saying that the equipment was dated and they couldn’t work with it. They had to remove it and put braces back on. I finally got braces off my top teeth when I was 18. My bottom teeth are still being worked on and straightened.
He gave all four kids braces and when one didn't wear his retainer he placed bottom row again. We love the Conways!!
I believe Dr. Conway can walk on water. I can say enough good things about him. He is truly knowledgeable and ensures you understand everything. His staff are amazing too. He is the best of the best! - Tami Kaup
The best! Love everything about this office! Thankful they've been so wonderful to my son, who deals with dental anxiety.
Business is easy to find. Inside the building is quite unique in its structure. The receptionist was very kind and friendly.. however I will be going elsewhere for a second opinion.
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