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Accepting new patients

Grand Avenue Dental Care

Grand Avenue Dental Care provides orthodontic treatment in Billings, MT, with a 4.

1302 Golden Valley Circle, Billings, MT 59102
4.9(904 reviews)
Call Now(406) 245-4922WebsiteDirections

About Grand Avenue Dental Care

Same-day emergency visits, personal follow-up calls from Dr. Ross, and quick two-visit crown work mark this general dental practice that also offers Invisalign and braces.

Grand Avenue Dental Care is a general dental practice in Billings that also offers Invisalign, traditional braces, and clear aligners. Reviews often describe emergency and same-day scheduling for broken teeth, cracked crowns, and infections, along with follow-up calls from the dentist checking in after procedures. Many patients mention overcoming long-standing dental anxiety here, describing extractions with little discomfort and calming care, and several note transferring from a previous longtime dentist and continuing treatment smoothly with Dr. Ross, Dr. Draayer, or Dr. Honaker.

Summary of 200 patient reviews, October 2024–September 2026, updated September 2026

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Grand Avenue Dental Care provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Adults
Ages 18+

Insurance accepted

1 plan listed
Renaissance Dental
Grand Avenue Dental Care does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 7 weeks ago

What patients praise

  • Reviewers frequently mention getting same-day or next-day appointments for broken crowns, cracked teeth, and infections.
  • Dr. Ross is often noted for calling patients personally after procedures to check on how they're doing.
  • Many reviewers describe overcoming years of dental fear here, citing extractions with little discomfort and calm handling of anxious patients.

Things to know

  • A few reviews mention billing or cost issues, including one dispute over undisclosed extra charges and a difficult collections experience.
  • A couple of reviews describe uneven results, including a crown that reportedly fit poorly and caused chewing problems.

Who it suits

  • Anxious or nervous patients
  • Patients transferring mid-treatment from another practice

Doctors patients mention

  • Dr. Ross · 34 reviews
  • Dr. Draayer · 23 reviews
  • Dr. Honaker · 15 reviews

Orthodontic care in reviews

Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.

Last 90 days
12 reviews
averaging 5.0★
Last 12 months
32 reviews
averaging 4.6★
Owner replies
100% of reviews
Reviews per month
28
Oct 2023Sep 2026
Reviews per month
Oct 20239
Nov 202314
Dec 202316
Jan 202420
Feb 202411
Mar 202416
Apr 202414
May 202416
Jun 202417
Jul 202411
Aug 202421
Sep 202417
Oct 202417
Nov 202416
Dec 202416
Jan 202523
Feb 202515
Mar 202516
Apr 202515
May 202519
Jun 202518
Jul 202522
Aug 202528
Sep 202518
Oct 20254
Nov 20252
Dec 20251
Jan 20260
Feb 20260
Mar 20261
Apr 20262
May 20262
Jun 20263
Jul 20262
Aug 20262
Sep 20267
Average rating by year
  • 20235.0
  • 20244.9
  • 20254.9
  • 20264.6
1★5★
What patients talk about
PraiseCriticism
  • The dentist78 / 1
  • Friendly staff77 / 2
  • Gentle, comfortable care52 / 1
  • Clear explanations29
  • Scheduling & wait times25 / 2
  • Responsiveness18 / 2
  • Cost, insurance & financing13 / 2
  • Office & technology12 / 1
What patients talk about
ThemePraiseCriticism
The dentist781
Friendly staff772
Gentle, comfortable care521
Clear explanations290
Scheduling & wait times252
Responsiveness182
Cost, insurance & financing132
Office & technology121

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Recent reviews from Google

4.9
904 reviews
Trish Lynne
Trish Lynne
a month ago
“

Dr. Honaker and Haley did such a good job! Most pleasant and painless route canal ever! Dr. Honaker even called afterwards to check on me! I would totally recommend! Thanks guys!

Review from Google

Ben Weaver
Ben Weaver
2 months ago
“

All the staff and dentists are friendly and competent. On this visit I received excellent care from my hygienist, and Dr Ross, in addition to giving me a checkup, removed two old braces brackets from my teeth (which no one at Grand Av Dental had installed) for FREE. I highly recommend Dr Ross, his hygienist staff, and most everyone at Grand Avenue Dental Care.

Review from Google

Robert Royce
Robert Royce
3 months ago
“

Had a filling fail and grand dental got me in right away and took care of the tooth, they were very professional and fast, didn’t even sweat the Anastasia could not feel it at all excellent job, they took the fear out of going to the dentist ……

Review from Google

Austin Lewis
Austin Lewis
4 months ago
“

Do Not! And I repeat, Do Not sign any paperwork at the end of your appointment (or before during intake) that renders you “financially responsible for any services administered .” Look for that wording exactly. I’m telling you. Because you never know when a dental tech will ad some extra special cleaning measures into your “REGULAR CLEANING.” And don’t leave until you dispute it in person. Especially when the person running your discharge actively scolds the Tech for not disclosing the services to the patient before performing them. Still charged for them, though… my wife is too nice and too allergic to public confrontation to have disputed it right then and there. She asked me to handle it and I dropped the ball of time; putting the bill in the “I’ll-get-to-it-later stack.” But hey, even when you do go to dispute it (no matter the timeframe) expect to get a good scolding about your financial mismanagement and poor life decisions from Receptionist Life Coach over there. Then plan to get ping-ponged back and forth between their office and the collections office, ‘CB1, Inc.’ with each saying “Nothing we can do, you’ll have to call their office and they can help you.” *Now look, I know the most that will happen is a chipper response under this review -from the offices’ P.R. Rep., expressing their wishes that things could have gone better and good luck in my endeavors, we strive for good business, etc., etc., and so on. I just want people to start acting like people again. Doctors of dentistry and dental technicians were once sons and daughters, students, People who were fascinated with teeth and dental mechanics. When their mentors asked something of them they said “YES!” And “Absolutely!” Grandparents at Christmas time with their teeth on full display as they listen to their grandbabies brag of how much they love this field and how good they are at teeth! It’s not for me to determine when the line became drawn, diving incisors first into the side with a big ‘$’ in the sand, leaving your footprints back in the “For the love of Dentistry” side. Idk about anyone else but I’m so tired of getting bled for my money and getting told “No” by everyone who answers a phone anymore. My grandparents are all dead, but I they were here they would be ashamed for where the world is going. I hope this gets across to someone, anyone. We got to start humanizing humanity, again. And that would satisfy my lack of resolve.

Review from Google

Melinda Petranek
Melinda Petranek
5 months ago
“

I have had some very poor experiences lately with dentists locally(lewistown)but traveling to Grand Avenue Dental has flipped the script. KIND, COURTEOUS, AND HELPFUL!! These folks helped me so much and it wasnt a year out either!! I dont have to go anywhere else and my gratitude is huge for that!!!

Review from Google

Read all 904 reviews on Google →

Questions about this practice

What orthodontic treatments does Grand Avenue Dental Care offer?+
Grand Avenue Dental Care offers: Invisalign, Clear Aligners, Traditional Braces.
Does Grand Avenue Dental Care accept dental insurance?+
Grand Avenue Dental Care accepts Renaissance Dental.
Is Grand Avenue Dental Care accepting new patients?+
Grand Avenue Dental Care is currently welcoming new patients in Billings, MT. Call (406) 245-4922 to schedule.
Where is Grand Avenue Dental Care located?+
Grand Avenue Dental Care is located at 1302 Golden Valley Circle. Get directions: https://maps.google.com/?cid=5620866716784865809&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Grand Avenue Dental Care?+
Grand Avenue Dental Care office hours: Mon 7:00 AM–4:00 PM, Tue 7:00 AM–4:00 PM, Wed 7:00 AM–4:00 PM, Thu 7:00 AM–4:00 PM, Fri 7:00 AM–4:00 PM, Sat Closed–Closed, Sun Closed–Closed.
What is the patient rating for Grand Avenue Dental Care?+
Grand Avenue Dental Care has a 4.9-star rating based on 904 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
1302 Golden Valley Circle
Billings, MT 59102
Get Directions
(406) 245-4922
grandavenuedentalcare.com/
gadcmt@grandavenuedentalcare.com
Open in Google Maps
Accepting new patients
Weekend Hours
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:00 AM – 4:00 PM
Tue7:00 AM – 4:00 PM
Wed7:00 AM – 4:00 PM
Thu7:00 AM – 4:00 PM
Fri7:00 AM – 4:00 PM
SatClosed
SunClosed

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