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ClaimedAccepting new patients

Keen Smiles Family Dental

Keen Smiles Family Dental provides orthodontic treatment in Springfield, MO, with a 4.

1705 E. Primrose St., Springfield, MO 65804

Updated by the practice · September 2026

4.8(765 reviews)
Call Now(417) 882-8222WebsiteDirections

About Keen Smiles Family Dental

Sensory-friendly touches like blankets, aromatherapy and headphones ease anxious patients, while some major work like crowns gets completed within 48 hours.

Keen Smiles Family Dental is a general dental practice that also offers Invisalign alongside its broader services. Reviews highlight a comfort menu with blankets, aromatherapy and Netflix for nervous patients, a modern, spa-like office with a snack bar, and a treatment pace that lets some patients finish crowns or fillings in a single visit or within 48 hours. Dr. Wilkinson is frequently mentioned for bite realignment and crown work, and hygienists are often named individually for gentle cleanings.

Summary of 203 patient reviews, November 2020–September 2026, updated September 2026

Photos

Treatments offered

InvisalignInvisalign

PRICING CONFIRMED BY THE PRACTICE · SEP 2026

GuidesHow much does Invisalign cost? →

Who They Treat

Keen Smiles Family Dental provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Insurance accepted

3 plans listed
CignaDelta DentalMetLife
Keen Smiles Family Dental does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

CARRIER LIST CONFIRMED BY THE PRACTICE · SEP 2026

What patients say

Latest review 7 weeks ago

What patients praise

  • A dedicated comfort menu with blankets, aromatherapy, and headphones is repeatedly credited with easing dental anxiety, even for patients with sensory needs.
  • Several reviews describe getting extensive work, including crowns and fillings, completed quickly, sometimes within 48 hours or a single visit.
  • Dr. Wilkinson is noted for realigning a patient's bite with braces and for crown work, with the office overall described as spotless and well-equipped.

Things to know

  • A number of reviews raise concerns about cost, including surprise bills, an unexpected quote to correct an office error, and multiple fillings recommended at once.
  • A few reviews describe feeling pressured by assistants to schedule several procedures at once and suggest getting a second opinion first.

Who it suits

  • Anxious or nervous patients
  • Patients transferring mid-treatment
  • Families with several kids in treatment

Doctors patients mention

  • Dr. Wilkinson · 32 reviews
  • Dr. Schmidt · 22 reviews
  • Dr. DeBerg · 13 reviews
  • Dr. Swan · 5 reviews
  • Dr. Major · 4 reviews

Orthodontic care in reviews

The two orthodontic-related reviews describe different experiences: one patient wore braces for a couple of years to correct a bite from grinding and called the result life-changing, while another who wore Invisalign years earlier said their bite was later damaged by improper filing.

Last 90 days
21 reviews
averaging 4.6★
Last 12 months
88 reviews
averaging 4.8★
Owner replies
55% of reviews
Reviews per month
12
Oct 2023Sep 2026
Reviews per month
Oct 20235
Nov 20232
Dec 20234
Jan 20243
Feb 20248
Mar 20241
Apr 20243
May 20246
Jun 20249
Jul 20248
Aug 20249
Sep 20246
Oct 20243
Nov 20246
Dec 20244
Jan 20256
Feb 20256
Mar 202510
Apr 202512
May 20254
Jun 20254
Jul 20254
Aug 20256
Sep 20253
Oct 202512
Nov 202510
Dec 20256
Jan 20265
Feb 20264
Mar 20267
Apr 202610
May 20265
Jun 20268
Jul 20269
Aug 20266
Sep 20264
Average rating by year
  • 20204.7
  • 20214.8
  • 20224.9
  • 20234.7
  • 20244.7
  • 20254.9
  • 20264.7
1★5★
What patients talk about
PraiseCriticism
  • Friendly staff96 / 5
  • The dentist65 / 6
  • Gentle, comfortable care44 / 1
  • Office & technology28 / 1
  • Clear explanations23 / 1
  • Cost, insurance & financing10 / 8
  • Treatment results14 / 3
  • Responsiveness10 / 6
What patients talk about
ThemePraiseCriticism
Friendly staff965
The dentist656
Gentle, comfortable care441
Office & technology281
Clear explanations231
Cost, insurance & financing108
Treatment results143
Responsiveness106

Recent reviews from Google

4.8
765 reviews
Wendi Cha
Wendi Cha
a month ago
“

Great staff! Clean facility. Office is very thorough with appointment reminders. I came in for a cleaning today and met Olivia. She was super sweet. I wore shorts today and without hesitation she asked if I wanted a blanket and she kindly gave me one that was right out of the dryer. Thank you!

Review from Google

Sarah Gott
Sarah Gott
a month ago
“

I truly can't say enough good things about this dental office. When I first became a patient, I had severe dental anxiety. Thanks to the incredible care and compassion of the entire team, I no longer even need nitrous oxide for my appointments because they make me feel heard, understood, and completely at ease. Over the past several months, they've taken the time to help fix years of dental work that was poorly done by other offices. In the past, I was left feeling dismissed, anxious, and discouraged. Here, every experience has been the complete opposite. At my appointment today, I became overwhelmed and started crying. Dr. DeBerg and Stacey immediately comforted me with their calming voices, brought me water and a blanket, and gave me all the time I needed before trying again. One of the sweetest things they said was, "Don't cry because we cry with you when that happens." That level of compassion is something I'll never forget. I genuinely mean it when I say that if Dr. DeBerg ever moves, I might just pack up and follow her. I am beyond grateful for this team and cannot recommend them highly enough.

Review from Google

Rebecca Armstrong
Rebecca Armstrong
a month ago
“

My brother recommended Keen Smiles after I told him the trouble I was having with getting my permanent crown at another dental office (90 days from a root canal and still no permanent crown to show for it - yikes!). I called and talked to Melissa and she was very sympathetic and listened to my venting and got me scheduled to get my permanent crown completed within two days of me calling (they make crowns at their office). I showed up at the office and was blown away by how clean and well taken care of the facility was. They have an excellent waiting room and even have a little snack bar. I was called back within a few minutes of arriving to talk to Melissa about the upcoming procedure (she even remembered who I was and my story!), then was called back to get the work done. Ashley was very kind and attentive and was good at her work (you could tell she knew what she was doing). Dr Swan was also very kind and communicative. She took such care in getting my tooth prepped and making sure no concrete was left around my tooth (a step up from my last dentist office who just left the concrete around my tooth). She was also straightforward on what to expect (sore gums) and how to manage any pain. She made sure I knew that I could call if I had any issues with my bite and they’d get me taken care of. The crown took 40 minutes to make, but I didn’t care because they got me a water, a blanket, and I had a show to watch - honestly, didn’t even feel like I was in a dental office for most of the time because of how comfortable I was during the whole experience. Overall, I had an excellent 5 star experience and I look forward to establishing care with them!! Thank you guys so much for taking care of me today and for treating me like a person, not just another patient you have to put up with. Y’all are the best!!

Review from Google

Haley Ledbetter
Haley Ledbetter
2 months ago
“

I wanna give this place a review, why because I want people to know how wonderful this place is me and my husband go here every time I come they are so friendly and sweet. I get really really anxious about needles I had to get a crown today and they made sure I was numb and when I got the shot they made it fast I cried a little bit ellie and Dr. Deberg told me it was ok and gave me a minute I felt really cared for though the whole thing making sure I was comfortable very very sweet my anxiousness was gone they really do care about the person they are helping. Now my teeth I got fillings and a crown I love they have on site so I don't have to wait and come back in to get my crown on they talked about everything they were doing and showed me, my teeth feel better and I feel so happy with how they feel and look. Thank you everyone that works here but thank you for all the work you did Dr.deBerg and Ellie you guys are awesome

Review from Google

Nathan Dawes
Nathan Dawes
2 months ago
“

For myself, they got me in, without being a patient, for a minor emergency. Super pleasant people, kind, honest, and helpful. Went out of their way to find a surgeon who accepted my insurance, got my appointment scheduled, all without me having to deal with that while in severe pain. Awesome service. My wife and son, both have anxiety about dental work, and the team has made them so comfortable. Neither is scared/anxious about getting dental care now.

Review from Google

Read all 765 reviews on Google →

Questions about this practice

What orthodontic treatments does Keen Smiles Family Dental offer?+
Keen Smiles Family Dental offers: Invisalign.
Does Keen Smiles Family Dental accept dental insurance?+
Keen Smiles Family Dental accepts Cigna, Delta Dental, MetLife.
Is Keen Smiles Family Dental accepting new patients?+
Keen Smiles Family Dental is currently welcoming new patients in Springfield, MO. Call (417) 882-8222 to schedule.
Where is Keen Smiles Family Dental located?+
Keen Smiles Family Dental is located at 1705 E. Primrose St.. Get directions: https://maps.google.com/?cid=15408835584582539545&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Keen Smiles Family Dental?+
Keen Smiles Family Dental office hours: Mon 8:00 AM–5:00 PM, Tue 9:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
What is the patient rating for Keen Smiles Family Dental?+
Keen Smiles Family Dental has a 4.8-star rating based on 765 patient reviews on Google.
How long has Keen Smiles Family Dental been in practice?+
Keen Smiles Family Dental has been providing orthodontic care since 2026, serving the Springfield, MO community for over 0 years.

Research with AI

ChatGPTPerplexityClaude
1705 E. Primrose St.
Springfield, MO 65804
Get Directions
(417) 882-8222
keensmiles.com
Book Online
marketing@keensmiles.com
Open in Google Maps
Accepting new patients
Est. 2026
Mon8:00 AM – 5:00 PM
Tue9:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed

Social Profiles

Hours, insurance, pricing
SEP 2026
Google reviews synced
SOURCED
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