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Capital Dental is a family-friendly general dentistry practice in Jackson, MS offering preventative, cosmetic, restorative, and emergency dental care.
About Capital Dental, Inc | Dr. Will Umphlett
Dr. Will Umphlett is stepping in as lead dentist for many long-time patients as Dr. Grubbs moves toward retirement, with same-day emergency care a regular theme.
Capital Dental, Inc is a general dental practice that also offers clear aligners, retainers, and TMJ treatment. Reviews describe quick turnarounds for emergencies, from chipped teeth repaired the same day to crowns fit in during a single visit. Long-time patients note the transition as Dr. Umphlett takes over primary care from Dr. Grubbs, who now works fewer days as he moves toward retirement, and both are described as knowledgeable and attentive. Several reviews also mention accommodations for anxious patients and those with sensory sensitivities.
Summary of 200 patient reviews, July 2024–September 2026, updated September 2026
Capital Dental is a family-friendly general dentistry practice in Jackson, MS offering preventative, cosmetic, restorative, and emergency dental care.
They provide services including clear aligners (ClearCorrect), root canal treatment, sleep apnea management, and sedation dentistry options for anxious patients.
Treatments offered
Who They Treat
Capital Dental, Inc | Dr. Will Umphlett provides orthodontic treatment for the following age groups:
Technology & Equipment
Capital Dental, Inc | Dr. Will Umphlett uses modern orthodontic technology to deliver precise, comfortable treatment.
* Pricing ranges are estimates. Contact the practice for a personalized quote.
Orthodontists at this office
Dr. Will Umphlett, DMD
NPI verified · no bio or photo on file
Insurance accepted
33 plans listedWhat patients say
Latest review 6 weeks ago
What patients praise
Who it suits
Doctors patients mention
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
| Oct 2023 | 12 |
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| Nov 2023 | 7 |
| Dec 2023 | 9 |
| Jan 2024 | 13 |
| Feb 2024 | 10 |
| Mar 2024 | 9 |
| Apr 2024 | 7 |
| May 2024 | 13 |
| Jun 2024 | 4 |
| Jul 2024 | 15 |
| Aug 2024 | 13 |
| Sep 2024 | 7 |
| Oct 2024 | 15 |
| Nov 2024 | 10 |
| Dec 2024 | 12 |
| Jan 2025 | 15 |
| Feb 2025 | 20 |
| Mar 2025 | 14 |
| Apr 2025 | 14 |
| May 2025 | 13 |
| Jun 2025 | 14 |
| Jul 2025 | 20 |
| Aug 2025 | 20 |
| Sep 2025 | 13 |
| Oct 2025 | 8 |
| Nov 2025 | 8 |
| Dec 2025 | 12 |
| Jan 2026 | 16 |
| Feb 2026 | 13 |
| Mar 2026 | 8 |
| Apr 2026 | 7 |
| May 2026 | 3 |
| Jun 2026 | 4 |
| Jul 2026 | 2 |
| Aug 2026 | 6 |
| Sep 2026 | 5 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 87 | 1 |
| The dentist | 50 | 0 |
| Gentle, comfortable care | 31 | 0 |
| Scheduling & wait times | 19 | 0 |
| Clear explanations | 15 | 0 |
| Responsiveness | 14 | 0 |
| Treatment results | 9 | 0 |
| Office & technology | 8 | 0 |
Recent reviews from Google
1st timing going and the hole staff was sweet as PIE. I was very comfortable, the Doctor was like most Doctors he also was very comforting. Very reasonable with scheduling.
After years of negative experiences with dentists and putting off my own needs due to having a busy family life, I went hopeful to find a dentist sensitive to my needs and I couldn't have been more grateful to not only the Dr but the wonderful staff. I was immediately geeated by a sweet young lady that talked with me and when the dentist came in, he immediately calmed my nerves and simplified everything so that we could make a plan because I wasn't the best at articulating my situation and he introduced me to the other dentist so that I would be familiar with him as well and both have fabulous bedside manner and I'm looking forward to my journey with the team at Capital dental. In fact, I've never written a review before but I wanted to do this because I'm guilty of not writing reviews but I do read them and this is for the person who may be scared or apprehensive. If you are, please don't wait because it's not worth waiting especially if you have the opportunity to go here. Unfortunately, I went to the wrong place before this which caused me to put off going anywhere even longer and if I would've been blessed enough to find them sooner I would be in a different situation. If fear is causing you to wait and you're looking for a place please don't hesitate and make an appointment now. Thank you to everyone at Capital Dental for being so great, they even went out of their way to accommodate me with my appointments. I'm truly happy and grateful thank you!
I’m a new patient, and will be an existing patient. The service was top tier from start to finish. I went for a chip front tooth, and I’m beyond satisfied with Dr. Grubbs work. Ashley was amazing as well. I’m going back for more dental service.
My visit here was beyond extraordinary. I scheduled an emergency appointment, and they were superior from start to finish. If you dread going to the dentist like I do, rest assured — they’ll make you feel welcomed and comfortable. Five stars across the board!
All the staff at Capital dental are superb. They are always very professional and exhibit genuine concern and compassion for their patients. Dr. Umphlett goes above and beyond to ensure safe and successful treatment. He and his staff are always very gentle and do a great job providing a warm environment. A lot of my anxiety of dental visits has gone away since becoming a patient. Definitely recommend to anyone needing care.
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