Tend Dental Post Office Square

The staff is all very friendly and professional, they all seem like their experts in what they do. The whole experience is very welcoming uncomfortable. And they take my dental insurance a win-win all around best experience I’ve had at a dentist. The TVs on the ceiling and over-ear headphones make for a great experience, and each room has a personalized welcome screen just for you. Can’t recommend them enough. And this location is a short walk from the T.

I came in needing A LOT of work done. I have nothing but amazing things to say about Dr. Shane and the entire staff at tend. Dr. Shane is so personable and makes the experience super seamless. The dental assistants have all been so fantastic and the front desk people are also amazing. Glad I found this place and recommend it to everyone.

Tend does a good job, they move quickly to get you in and out as fast as possible (in a good way). This office is quite busy so if you've got questions be ready with them when you see the doctor. Hygienists are very competent and friendly.

Oh my gosh, this place is great! Sandina at the front was so friendly and helpful and Dr. Shane was amazing. I took a tumble and loosened a crown on front tooth while visiting Boston and my son found Tend for me. We walked in and they fixed this emergency for me until I can see my doctor at home in California. Thank you Tend!

I tried Tend after only having one dentist for my entire life with high hopes and 0 dental anxiety. When I arrived, I was 10 min early for my appointment. I then waited 35 min past my appointment time before being taken to the back for my appointment (they did throw on a free fluoride treatment for being 35 min late). I then got into the chair for a cleaning and exam, and x-rays. The x-rays then took 35 min because the machine was malfunctioning and my hygienist didn't get help until after she had me repeat the x-rays a number of times. Finally we did the x-rays and got onto the cleaning. It seemed like this was the hygienist's first job- she didn't know about the tv that was supposed to be playing the show I selected when I made my appointment- the tv was paused and buffering the entirety of my appointment. This isn't a big issue but it is supposed to come with the "tend" experience, and I would have pursued having it fixed if I wasn't already running late. The hygienist got up and left the room 3 times during the cleaning, presumably to get things, but didn't change her gloves (I'm in medicine and they teach you to do this in front of the patient so the patient knows that you have clean hands). So based on what I saw (and I absolutely could have spoken up and I should have but I was already having a less than ideal experience). She then was a bit rough with the cleaning, and I know some of the discomfort is my fault for not having had a cleaning in a bit) but there were notable moments of discomfort. The dentist was very nice, and they did try to be accommodating to get me into seeing the endodontist same day, but quoted me around $1600-1700 with dental insurance for a root canal that I would have to have paid out of pocket and then wait for reimbursement. I am getting a second opinion, and don't think I'll be going back to tend.