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  4. /Tend Dental Post Office Square
Accepting new patients

Tend Dental Post Office Square

Tend Dental Post Office Square is a general dental practice in Boston's Financial District offering family dental care, clear aligners, cosmetic services, and routine cleanings with advanced technology and flexible scheduling.

12 Post Office Square, Boston, MA 02109
4.5(377 reviews)
Call Now(857) 217-4687Book OnlineWebsiteDirections

About Tend Dental Post Office Square

Ceiling-mounted TVs, Beats headphones, and a downtown Post Office Square location make this a modern-feeling spot for Invisalign and general dental care, though scheduling can be inconsistent.

Tend Dental Post Office Square is a general dental practice that also offers Invisalign, clear aligners, retainers, TMJ treatment, and early treatment. Reviews often highlight the office itself: ceiling TVs, Beats headphones during procedures, and a clean, modern design, along with a dedicated brushing room. Many mention doctors like Dr. Tyler and Dr. Andrew Fraser explaining treatment plans and costs step by step, though a number of reviews describe scheduling cancellations, surprise billing, and occasional sales pressure around add-on treatments.

Summary of 201 patient reviews, February 2022–August 2026, updated September 2026

Tend Dental Post Office Square is a general dental practice in Boston's Financial District offering family dental care, clear aligners, cosmetic services, and routine cleanings with advanced technology and flexible scheduling.

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTMJ TreatmentTMJ TreatmentRetainersRetainersEarly TreatmentEarly Treatment
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Payment options & financing →

Who They Treat

Tend Dental Post Office Square provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Tend Dental Post Office Square uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Laser Dentistry
iTero/TRIOS
laser

Orthodontists at this office

provider
headshot

Alexa

NPI verified · no bio or photo on file

Lead OrthodontistAccepting New Patients
provider
headshot

Shaima Tabari

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

15 plans listed
AetnaAnthemBlue Cross Blue ShieldCareFirstCignaDelta DentalDelta Dental PremierFep Blue
In-network with most dental insurance plans. Verifies coverage upfront and can cover up to $3,000 toward clear aligner treatment.

What patients say

Latest review 3 months ago

What patients praise

  • The office is repeatedly described as modern and comfortable, with ceiling-mounted TVs, headphones, and a brushing room stocked with free toothbrushes and toothpaste.
  • Doctors are credited with walking through treatment plans and costs in detail before starting work, including for Invisalign cases.
  • Anxious patients mention tools like weighted blankets and the option to pause treatment if something feels uncomfortable.

Things to know

  • A notable number of reviews describe last-minute cancellations, long waits, or inconsistent providers, with one Invisalign timeline stretching from a planned three months to seven.
  • Several reviews report surprise bills or unclear insurance communication, and some describe feeling pressured toward additional treatments like deep cleanings or retainers.

Who it suits

  • Anxious or nervous patients

Doctors patients mention

  • Dr. Alexa · 3 reviews
  • Dr. Tyler · 12 reviews
  • Dr. Andrew Fraser · 5 reviews

Orthodontic care in reviews

Reviews mentioning Invisalign and clear aligner treatment describe step-by-step explanations and attentive adjustments, though a few note scheduling issues that delayed a treatment timeline or complicated retainer pickup.

Last 12 months
34 reviews
averaging 4.2★
Owner replies
97% of reviews
Reviews per month
18
Oct 2023Sep 2026
Reviews per month
Oct 20236
Nov 202310
Dec 20234
Jan 20245
Feb 202412
Mar 20248
Apr 20243
May 20247
Jun 202410
Jul 20245
Aug 20247
Sep 20247
Oct 20240
Nov 20244
Dec 20242
Jan 20255
Feb 20252
Mar 20252
Apr 20253
May 20253
Jun 20257
Jul 20257
Aug 202518
Sep 20256
Oct 20253
Nov 20256
Dec 20252
Jan 20264
Feb 20261
Mar 20264
Apr 20263
May 20263
Jun 20264
Jul 20260
Aug 20262
Sep 20260
Star ratings
  • 5★330
  • 4★6
  • 3★6
  • 2★11
  • 1★37
Average rating by year
  • 20214.8
  • 20224.7
  • 20234.5
  • 20244.3
  • 20254.5
  • 20264.2
1★5★
Treatments patients mention
  • Invisalign / clear aligners9
  • Retainers3
What patients talk about
PraiseCriticism
  • Friendly staff84 / 6
  • Office & technology45 / 1
  • The dentist37 / 6
  • Clear explanations35 / 3
  • Gentle, comfortable care36 / 2
  • Scheduling & wait times12 / 23
  • Cost, insurance & financing7 / 22
  • Responsiveness6 / 11
What patients talk about
ThemePraiseCriticism
Friendly staff846
Office & technology451
The dentist376
Clear explanations353
Gentle, comfortable care362
Scheduling & wait times1223
Cost, insurance & financing722
Responsiveness611

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Recent reviews from Google

4.5
377 reviews
Arianna White
Arianna White
4 weeks ago
“

I came in needing A LOT of work done. I have nothing but amazing things to say about Dr. Shane and the entire staff at tend. Dr. Shane is so personable and makes the experience super seamless. The dental assistants have all been so fantastic and the front desk people are also amazing. Glad I found this place and recommend it to everyone.

Review from Google

Emily Whitaker
Emily Whitaker
2 months ago
“

Cassandra makes this office! She is so welcoming and makes me so excited to come to the dentist! There’s nothing like walking in and seeing her smiling behind the desk - thank you for everything

Review from Google

rishab goyal
rishab goyal
2 months ago
“

Normally i don't write reviews unless it is too bad or exceptionally good. In this case it is former. Worst service possible- overcharging, the Xray they took was like taken from a machine from 1980's. The quality was so bad, the customer service people are rude. Basically a marketing gimmick to lure people to come in and then will cut your pockets and even then will give the worst service possible. Just ignore.

Review from Google

Deana Criess
Deana Criess
3 months ago
“

The staff is all very friendly and professional, they all seem like their experts in what they do. The whole experience is very welcoming uncomfortable. And they take my dental insurance a win-win all around best experience I’ve had at a dentist. The TVs on the ceiling and over-ear headphones make for a great experience, and each room has a personalized welcome screen just for you. Can’t recommend them enough. And this location is a short walk from the T.

Review from Google

Marla Uliana
Marla Uliana
3 months ago
“

Oh my gosh, this place is great! Sandina at the front was so friendly and helpful and Dr. Shane was amazing. I took a tumble and loosened a crown on front tooth while visiting Boston and my son found Tend for me. We walked in and they fixed this emergency for me until I can see my doctor at home in California. Thank you Tend!

Review from Google

Read all 377 reviews on Google →

Questions about this practice

What orthodontic treatments does Tend Dental Post Office Square offer?+
Tend Dental Post Office Square offers: Invisalign, Clear Aligners, TMJ Treatment, Retainers, Early Treatment.
Does Tend Dental Post Office Square accept dental insurance?+
Tend Dental Post Office Square accepts Aetna, Anthem, Blue Cross Blue Shield, CareFirst, Cigna, and others.
Does Tend Dental Post Office Square offer free consultations?+
Yes, Tend Dental Post Office Square offers a free initial orthodontic consultation. Call (857) 217-4687 or book online to schedule.
Is Tend Dental Post Office Square accepting new patients?+
Tend Dental Post Office Square is currently welcoming new patients in Boston, MA. Call (857) 217-4687 or book online to schedule.
Where is Tend Dental Post Office Square located?+
Tend Dental Post Office Square is located at 12 Post Office Square. Get directions: https://maps.google.com/?cid=16797164819549118600&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Tend Dental Post Office Square?+
Tend Dental Post Office Square office hours: Mon 8:00 AM–7:00 PM, Tue 8:00 AM–5:30 PM, Wed 8:00 AM–5:30 PM, Thu 8:00 AM–7:00 AM, Fri 8:00 AM–5:30 PM, Sat 8:00 AM–3:00 PM, Sun Closed–Closed.
Does Tend Dental Post Office Square offer payment plans?+
Yes, Tend Dental Post Office Square offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Tend Dental Post Office Square?+
Tend Dental Post Office Square is staffed by Alexa, Shaima Tabari.
What is the patient rating for Tend Dental Post Office Square?+
Tend Dental Post Office Square has a 4.5-star rating based on 377 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
12 Post Office Square
Boston, MA 02109
Get Directions
(857) 217-4687
hellotend.com/site/studios/post-office-square
Book Online
hello@hellotend.com
Open in Google Maps
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Evening Hours
Online Booking Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Restroom
Paid Parking Available
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 7:00 PM
Tue8:00 AM – 5:30 PM
Wed8:00 AM – 5:30 PM
Thu8:00 AM – 7:00 AM
Fri8:00 AM – 5:30 PM
Sat8:00 AM – 3:00 PM
SunClosed

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