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Tend Dental Post Office Square is a general dental practice in Boston's Financial District offering family dental care, clear aligners, cosmetic services, and routine cleanings with advanced technology and flexible scheduling.
About Tend Dental Post Office Square
Ceiling-mounted TVs, Beats headphones, and a downtown Post Office Square location make this a modern-feeling spot for Invisalign and general dental care, though scheduling can be inconsistent.
Tend Dental Post Office Square is a general dental practice that also offers Invisalign, clear aligners, retainers, TMJ treatment, and early treatment. Reviews often highlight the office itself: ceiling TVs, Beats headphones during procedures, and a clean, modern design, along with a dedicated brushing room. Many mention doctors like Dr. Tyler and Dr. Andrew Fraser explaining treatment plans and costs step by step, though a number of reviews describe scheduling cancellations, surprise billing, and occasional sales pressure around add-on treatments.
Summary of 201 patient reviews, February 2022–August 2026, updated September 2026
Tend Dental Post Office Square is a general dental practice in Boston's Financial District offering family dental care, clear aligners, cosmetic services, and routine cleanings with advanced technology and flexible scheduling.
Treatments offered
Who They Treat
Tend Dental Post Office Square provides orthodontic treatment for the following age groups:
Technology & Equipment
Tend Dental Post Office Square uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Alexa
NPI verified · no bio or photo on file
Shaima Tabari
NPI verified · no bio or photo on file
Insurance accepted
15 plans listedWhat patients say
Latest review 3 months ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Reviews mentioning Invisalign and clear aligner treatment describe step-by-step explanations and attentive adjustments, though a few note scheduling issues that delayed a treatment timeline or complicated retainer pickup.
| Oct 2023 | 6 |
|---|---|
| Nov 2023 | 10 |
| Dec 2023 | 4 |
| Jan 2024 | 5 |
| Feb 2024 | 12 |
| Mar 2024 | 8 |
| Apr 2024 | 3 |
| May 2024 | 7 |
| Jun 2024 | 10 |
| Jul 2024 | 5 |
| Aug 2024 | 7 |
| Sep 2024 | 7 |
| Oct 2024 | 0 |
| Nov 2024 | 4 |
| Dec 2024 | 2 |
| Jan 2025 | 5 |
| Feb 2025 | 2 |
| Mar 2025 | 2 |
| Apr 2025 | 3 |
| May 2025 | 3 |
| Jun 2025 | 7 |
| Jul 2025 | 7 |
| Aug 2025 | 18 |
| Sep 2025 | 6 |
| Oct 2025 | 3 |
| Nov 2025 | 6 |
| Dec 2025 | 2 |
| Jan 2026 | 4 |
| Feb 2026 | 1 |
| Mar 2026 | 4 |
| Apr 2026 | 3 |
| May 2026 | 3 |
| Jun 2026 | 4 |
| Jul 2026 | 0 |
| Aug 2026 | 2 |
| Sep 2026 | 0 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 84 | 6 |
| Office & technology | 45 | 1 |
| The dentist | 37 | 6 |
| Clear explanations | 35 | 3 |
| Gentle, comfortable care | 36 | 2 |
| Scheduling & wait times | 12 | 23 |
| Cost, insurance & financing | 7 | 22 |
| Responsiveness | 6 | 11 |
Recent reviews from Google
I came in needing A LOT of work done. I have nothing but amazing things to say about Dr. Shane and the entire staff at tend. Dr. Shane is so personable and makes the experience super seamless. The dental assistants have all been so fantastic and the front desk people are also amazing. Glad I found this place and recommend it to everyone.
Cassandra makes this office! She is so welcoming and makes me so excited to come to the dentist! There’s nothing like walking in and seeing her smiling behind the desk - thank you for everything
Normally i don't write reviews unless it is too bad or exceptionally good. In this case it is former. Worst service possible- overcharging, the Xray they took was like taken from a machine from 1980's. The quality was so bad, the customer service people are rude. Basically a marketing gimmick to lure people to come in and then will cut your pockets and even then will give the worst service possible. Just ignore.
The staff is all very friendly and professional, they all seem like their experts in what they do. The whole experience is very welcoming uncomfortable. And they take my dental insurance a win-win all around best experience I’ve had at a dentist. The TVs on the ceiling and over-ear headphones make for a great experience, and each room has a personalized welcome screen just for you. Can’t recommend them enough. And this location is a short walk from the T.
Oh my gosh, this place is great! Sandina at the front was so friendly and helpful and Dr. Shane was amazing. I took a tumble and loosened a crown on front tooth while visiting Boston and my son found Tend for me. We walked in and they fixed this emergency for me until I can see my doctor at home in California. Thank you Tend!
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