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Board CertifiedAccepting new patients
East Boston Dental and Orthodontics
Joie Smiles is a pediatric dentistry and orthodontics practice serving children, teens, and adults across six locations in the Greater Boston area (East Boston, Revere, Salem, Brockton, Quincy, and Lynn).
999 Saratoga St, East Boston, Boston, MA 02128
4.4(152 reviews)
About East Boston Dental and Orthodontics
Kid-friendly visits with nitrous oxide and toys, plus braces treatment for young children under Dr. Neetu Bansal, define this Boston general dental practice.
East Boston Dental and Orthodontics is a general dental practice that also offers braces, Invisalign, clear aligners, and other orthodontic treatments alongside routine dental care. Reviews highlight work with young children in particular, noting nitrous oxide for nervous kids, a toy-filled office, and children who look forward to appointments. Several reviews describe visible progress from braces and Invisalign, including noticeable changes within a few months, and Dr. Neetu Bansal is mentioned often for professionalism and orthodontic work. Some reviews also note scheduling delays and billing confusion, particularly around follow-up appointments and insurance.
Summary of 127 patient reviews, February 2024–September 2026, updated September 2026
Joie Smiles is a pediatric dentistry and orthodontics practice serving children, teens, and adults across six locations in the Greater Boston area (East Boston, Revere, Salem, Brockton, Quincy, and Lynn).
They offer comprehensive dental care including routine cleanings, fillings, orthodontics (braces, clear aligners, lingual braces, self-ligating braces), and sleep apnea treatment.
Treatments offered
InvisalignLingual BracesSelf-Ligating BracesEarly TreatmentClear AlignersTraditional BracesClear BracesRetainersTMJ Treatment
Who They Treat
East Boston Dental and Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
East Boston Dental and Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Accelerated Treatment
accelerated ortho
Orthodontists at this office
provider
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Dr. Neetu Bansal, DMD
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
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Guiney
NPI verified · no bio or photo on file
Accepting New Patients
provider
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Dr. Sumin Hahm
NPI verified · no bio or photo on file
Accepting New Patients
provider
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Dr. Mandana Khalatbari
NPI verified · no bio or photo on file
Accepting New Patients
Insurance accepted
7 plans listedAetnaDelta Dental PPODelta Dental PremierRenaissance DentalUHC / UnitedHealthcareUnited ConcordiaUnited Healthcare
East Boston Dental and Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 6 weeks ago
What patients praise
- Reviews frequently describe an office well suited to young or anxious children, with nitrous oxide, toys, and emergency care for injured teeth.
- Several patients note visible improvement from braces or Invisalign treatment within a few months.
- Dr. Neetu Bansal is repeatedly praised for professionalism and for explaining each step of treatment.
Things to know
- A few reviews mention scheduling problems, including appointments changed without notice and long delays for follow-up calls.
- Some reviews describe billing or insurance issues, such as incorrect charges or fees for records.
Who it suits
- Young children needing dental or early orthodontic care
- Families with multiple children in treatment
- Anxious or nervous patients
Doctors patients mention
- Dr. Neetu Bansal · 14 reviews
- Dr. Guiney · 2 reviews
Orthodontic care in reviews
Reviews on orthodontic treatment describe braces and Invisalign progressing with visible smile improvements, along with early jaw correction using a face mask device for younger patients. Several patients note the aligner or braces process was explained clearly before treatment concluded.
- Last 90 days
- 68 reviews
- averaging 5.0★
- Last 12 months
- 101 reviews
- averaging 4.9★
- Owner replies
- 26% of reviews
42
Oct 2023Sep 2026
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 0 |
| Jan 2024 | 0 |
| Feb 2024 | 6 |
| Mar 2024 | 8 |
| Apr 2024 | 26 |
| May 2024 | 1 |
| Jun 2024 | 0 |
| Jul 2024 | 8 |
| Aug 2024 | 4 |
| Sep 2024 | 1 |
| Oct 2024 | 3 |
| Nov 2024 | 2 |
| Dec 2024 | 7 |
| Jan 2025 | 3 |
| Feb 2025 | 2 |
| Mar 2025 | 2 |
| Apr 2025 | 3 |
| May 2025 | 1 |
| Jun 2025 | 3 |
| Jul 2025 | 4 |
| Aug 2025 | 2 |
| Sep 2025 | 3 |
| Oct 2025 | 0 |
| Nov 2025 | 0 |
| Dec 2025 | 11 |
| Jan 2026 | 6 |
| Feb 2026 | 2 |
| Mar 2026 | 4 |
| Apr 2026 | 2 |
| May 2026 | 4 |
| Jun 2026 | 10 |
| Jul 2026 | 6 |
| Aug 2026 | 42 |
| Sep 2026 | 14 |
- 5★172
- 4★2
- 3★1
- 2★1
- 1★14
- 20244.6
- 20254.2
- 20264.9
1★5★
- Braces10
- Early (phase 1) treatment3
PraiseCriticism
- Friendly staff53 / 5
- The dentist25 / 5
- Great with kids20
- Treatment results13 / 4
- Clear explanations10 / 2
- Gentle, comfortable care12
- Scheduling & wait times3 / 7
- Office & technology9 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 53 | 5 |
| The dentist | 25 | 5 |
| Great with kids | 20 | 0 |
| Treatment results | 13 | 4 |
| Clear explanations | 10 | 2 |
| Gentle, comfortable care | 12 | 0 |
| Scheduling & wait times | 3 | 7 |
| Office & technology | 9 | 1 |
Recent reviews from Google
4.4
152 reviews
Laila Darmiche
3 weeks ago
I had such a great experience at East Boston Dental & Orthodontics! The office is very clean, everyone was so friendly and welcoming, and I felt comfortable from the moment I walked in. The dentist was so patient with me and explained everything step by step, which I really appreciated. She did a great job with my aligners and made sure I understood everything before I left. I’m very happy with my experience and excited to see my new smile! 😊🦷 I definitely recommend them!
Camila Echeverri
3 weeks ago
The customer service is amazing! I felt welcomed from the moment I walked in through the door!
Valeria Serna Lopez
3 weeks ago
Wonderful service and amazing staff! Highly recommended.
Jhosseline Viera
4 weeks ago
Had a great experience. Very kind, great customer service. Everyone’s very friendly, I would 100% recommend this place for any one who’s looking for dental care. 10/10!
Evelyn Lopez
a month ago
I’ve been with JOIE Smiles for over 3 years, and I’ve always received the best care.I’ve never had any issues with accommodations, and the entire team is friendly, professional, and always happy to help. I highly recommend JOIE Smiles.
Questions about this practice
What orthodontic treatments does East Boston Dental and Orthodontics offer?
East Boston Dental and Orthodontics offers: Invisalign, Lingual Braces, Self-Ligating Braces, Early Treatment, Clear Aligners, Traditional Braces, Clear Braces, Retainers, TMJ Treatment.
Does East Boston Dental and Orthodontics accept dental insurance?
East Boston Dental and Orthodontics accepts Aetna, Delta Dental PPO, Delta Dental Premier, Renaissance Dental, UHC / UnitedHealthcare, and others.
Does East Boston Dental and Orthodontics offer free consultations?
Yes, East Boston Dental and Orthodontics offers a free initial orthodontic consultation. Call (617) 569-2761 or book online to schedule.
Is East Boston Dental and Orthodontics accepting new patients?
East Boston Dental and Orthodontics is currently welcoming new patients in Boston, MA. Call (617) 569-2761 or book online to schedule.
Where is East Boston Dental and Orthodontics located?
East Boston Dental and Orthodontics is located at 999 Saratoga St, East Boston. Get directions: https://maps.google.com/?cid=5776455299794906896&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for East Boston Dental and Orthodontics?
East Boston Dental and Orthodontics office hours: Mon 9:00 AM–6:00 PM, Tue 9:00 AM–6:00 PM, Wed 11:00 AM–6:00 PM, Thu 9:00 AM–6:00 PM, Fri 9:00 AM–5:00 PM, Sat 9:00 AM–2:00 PM, Sun Closed–Closed.
Who are the orthodontists at East Boston Dental and Orthodontics?
East Boston Dental and Orthodontics is staffed by Dr. Neetu Bansal, Guiney, Dr. Sumin Hahm, Dr. Mandana Khalatbari. The practice is board-certified.
What is the patient rating for East Boston Dental and Orthodontics?
East Boston Dental and Orthodontics has a 4.4-star rating based on 152 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Weekend Hours
Evening Hours
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Restroom
Free Street Parking
CashCredit CardsDebit CardsContactless / NFC
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
Wed11:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 5:00 PM
Sat9:00 AM – 2:00 PM
SunClosed
- Google reviews synced
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