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Accepting new patients

Boston Orthodontics

Boston Orthodontics, led by Dr.

396 Commonwealth Ave Fl 2, Boston, MA 02215
4.5(47 reviews)
Call Now(617) 437-7333WebsiteDirections

About Boston Orthodontics

Dr. Patricia L. Brown draws praise for unhurried appointments and long-term retainer follow-up, with decades of experience cited by patients.

Reviews at Boston Orthodontics center on Dr. Patricia L. Brown, whose Harvard and Tufts credentials and decades of practice come up often alongside notes that she takes her time with each patient and stays strict about long-term dental health rather than just finishing treatment quickly. Retainer care after braces is mentioned more here than at similar practices, with several reviews describing follow-up visits and fixes for broken retainers. Patients also point to straighter teeth and smiles that hold up years after treatment, and a few describe multi-generational families being treated here. Some reviews mention a dated but clean waiting room alongside newer x-ray technology.

Summary of 29 patient reviews, March 2017–August 2026, updated September 2026

Boston Orthodontics, led by Dr.

Patricia L. Brown (DMD, MPH), offers comprehensive orthodontic services including traditional braces and Invisalign for patients of all ages, from young children to adults. The practice emphasizes oral health education, proper bite correction, and jaw problem treatment, with over 30 years of experience in the Boston area.

Treatments offered

InvisalignInvisalignEarly TreatmentEarly TreatmentClear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Boston Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Dr. Patricia L. Brown, D.M.D, M.P,H B.S

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Patricia L. Brown, D.M.D., M.P.H

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. PATRICIA L. BROWN --, D.M.D, M.P,H B.S

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients18 yrs experience

Insurance accepted

1 plan listed
Delta Dental Premier
Submits to all insurances

What patients say

Latest review 3 months ago

What patients praise

  • Dr. Patricia L. Brown is repeatedly described as unhurried and attentive, with her hygiene-focused, long-term approach to treatment noted by patients.
  • Retainer care and follow-up after braces come up often, including quick fixes for broken retainers.
  • Patients report straighter teeth and smiles that draw compliments years after treatment ended.

Things to know

  • Some reviews describe front-desk interactions as rude or dismissive, contrasting with other reviews that call the staff friendly.
  • A few reviews mention costs that felt high, including a consult fee seen as excessive and confusion over a card surcharge.

Who it suits

  • Families with young children
  • Patients transferring mid-treatment from another orthodontist

Doctors patients mention

  • Dr. Patricia L. Brown · 25 reviews
Last 12 months
6 reviews
averaging 5.0★
Owner replies
38% of reviews
Reviews per month
4
Oct 2023Sep 2026
Reviews per month
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Nov 20244
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Oct 20253
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Star ratings
  • 5★43
  • 4★0
  • 3★1
  • 2★1
  • 1★5
Average rating by year
  • 20174.0
  • 20185.0
  • 20195.0
  • 20205.0
  • 20214.1
  • 20225.0
  • 20233.7
  • 20244.0
  • 20254.0
  • 20265.0
1★5★
Treatments patients mention
  • Braces8
  • Retainers7
What patients talk about
PraiseCriticism
  • The orthodontist17 / 2
  • Treatment results11 / 1
  • Friendly staff4 / 5
  • Gentle, comfortable care5 / 1
  • Great with kids4
  • Scheduling & wait times1 / 3
  • Cost, insurance & financing0 / 4
  • Office & technology3 / 2
What patients talk about
ThemePraiseCriticism
The orthodontist172
Treatment results111
Friendly staff45
Gentle, comfortable care51
Great with kids40
Scheduling & wait times13
Cost, insurance & financing04
Office & technology32

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Recent reviews from Google

4.5
47 reviews
Jamie Boyle
Jamie Boyle
2 months ago
“

Dr. Brown got my son in for a Ortho Emergency while my family was visiting Boston on vacation over a holiday weekend. Turns out my son is likely allergenic to the metal In his expander. She was able to remove it quickly. He was full of energy and feeling back to himself within minutes! Thank you Dr Brown

Review from Google

Wiwiwang
Wiwiwang
11 months ago
“

Had a great experience! Not only was my procedure smooth and efficient, but Dr. Brown and Lori were incredibly welcoming. I felt very comfortable consulting with them about my issue, and the staff there in general was super helpful and kind. It was great to be around a passionate staff. Dr. Brown’s been doing this for like 50+ years, and it’s evident she enjoys it

Review from Google

Ricardo Pierre-Louis
Ricardo Pierre-Louis
11 months ago
“

Boston Orthodontics is hands down one of the top orthodontic practices in the city. Dr. Patricia Brown and her entire team go above and beyond to make every visit a great experience. The office is modern, spotless, and efficiently run you’re greeted with a smile the moment you walk in. Dr. Brown’s professionalism, skill, and warmth make you feel confident and cared for throughout your treatment. She listens, explains everything clearly, and truly takes pride in her patients’ results. The entire Boston Orthodontics staff is knowledgeable, friendly, and always willing to help. I couldn’t be happier with my experience or my new smile. If you’re looking for an orthodontist in Boston who combines expertise with genuine care, Boston Orthodontics is the place to go!

Review from Google

Gabriella Powell
Gabriella Powell
a year ago
“

I had an extremely negative experience with seeing Dr. Brown. To start, the only positive part of the experience was the kind front desk worker Lorri, she was amazing. Dr. Brown took 40 minutes past my appointment time to see me, and I was early. She seemed extremely unsure of her work and gave off patronizing energy. She also was snarky to her front desk worker right in front of me, which was extremely inappropriate. Additionally, she charges $50 for a consult that lasted about 4 minutes, complete scam and WASTE of money. Overall, I would not recommend Dr. Brown to anyone in the area, I'd rather pull my own teeth.

Review from Google

Maria O.
Maria O.
a year ago
“

I felt like my time wasn’t respected when I was making my appointment, and the receptionist was rude. I’m new to Boston, and I needed my permanent retainer glued back down. When I made my appointment a week before, the lady I talked to sounded really distracted, and repeatedly asked me to repeat my information. Turns out, she didn’t even schedule my appointment, but thankfully they were still able to see me. However, the lady at the front desk (Lori?) was disrespectful. She let me know that they also charge extra for cards they don’t accept, but I didn’t fully understand why my card was different, so I told her I was confused. She huffed like she was annoyed, and just repeated what she said without explanation. Then I accidentally took the sheet with the price the dentist had written, and she raised her voice at me to give it to her. I went to an orthodontist to get my retainer glued back down because my dentist before did a bad job, and I wanted to see someone who specializes in that. The dentist and assistant were really nice, and I enjoyed talking to them. I probably won’t need to return, but other people shouldn’t be talked to the way I was by the receptionist.

Review from Google

Read all 47 reviews on Google →

Questions about this practice

What orthodontic treatments does Boston Orthodontics offer?+
Boston Orthodontics offers: Invisalign, Early Treatment, Clear Aligners, Traditional Braces, Clear Braces.
Does Boston Orthodontics accept dental insurance?+
Boston Orthodontics accepts Delta Dental Premier.
Does Boston Orthodontics offer free consultations?+
Yes, Boston Orthodontics offers a free initial orthodontic consultation. Call (617) 437-7333 to schedule.
Is Boston Orthodontics accepting new patients?+
Boston Orthodontics is currently welcoming new patients in Boston, MA. Call (617) 437-7333 to schedule.
Where is Boston Orthodontics located?+
Boston Orthodontics is located at 396 Commonwealth Ave Fl 2. Get directions: https://maps.google.com/?cid=4267028288765532463&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Boston Orthodontics?+
Boston Orthodontics office hours: Mon 8:30 AM–6:00 PM, Tue 8:30 AM–6:00 PM, Wed 8:30 AM–6:00 PM, Thu 8:30 AM–6:00 PM, Fri 10:00 AM–2:00 PM, Sat 9:00 AM–12:00 PM, Sun Closed–Closed.
Does Boston Orthodontics offer payment plans?+
Yes, Boston Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Boston Orthodontics?+
Boston Orthodontics is staffed by Dr. Patricia L. Brown, Dr. Patricia L. Brown, D.M.D., M.P.H, Dr. PATRICIA L. BROWN --.
What is the patient rating for Boston Orthodontics?+
Boston Orthodontics has a 4.5-star rating based on 47 patient reviews on Google.

Research with AI

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396 Commonwealth Ave Fl 2
Boston, MA 02215
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(617) 437-7333
orthodonticsbostonma.com/
info@orthodonticsbostonma.com
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Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Evening Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:30 AM – 6:00 PM
Tue8:30 AM – 6:00 PM
Wed8:30 AM – 6:00 PM
Thu8:30 AM – 6:00 PM
Fri10:00 AM – 2:00 PM
Sat9:00 AM – 12:00 PM
SunClosed
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Back to Boston Orthodontists

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