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Boston Orthodontics, led by Dr.
About Boston Orthodontics
Dr. Patricia L. Brown draws praise for unhurried appointments and long-term retainer follow-up, with decades of experience cited by patients.
Reviews at Boston Orthodontics center on Dr. Patricia L. Brown, whose Harvard and Tufts credentials and decades of practice come up often alongside notes that she takes her time with each patient and stays strict about long-term dental health rather than just finishing treatment quickly. Retainer care after braces is mentioned more here than at similar practices, with several reviews describing follow-up visits and fixes for broken retainers. Patients also point to straighter teeth and smiles that hold up years after treatment, and a few describe multi-generational families being treated here. Some reviews mention a dated but clean waiting room alongside newer x-ray technology.
Summary of 29 patient reviews, March 2017–August 2026, updated September 2026
Boston Orthodontics, led by Dr.
Patricia L. Brown (DMD, MPH), offers comprehensive orthodontic services including traditional braces and Invisalign for patients of all ages, from young children to adults. The practice emphasizes oral health education, proper bite correction, and jaw problem treatment, with over 30 years of experience in the Boston area.
Treatments offered
Who They Treat
Boston Orthodontics provides orthodontic treatment for the following age groups:
Orthodontists at this office
Dr. Patricia L. Brown, D.M.D, M.P,H B.S
NPI verified · no bio or photo on file
Dr. Patricia L. Brown, D.M.D., M.P.H
NPI verified · no bio or photo on file
Dr. PATRICIA L. BROWN --, D.M.D, M.P,H B.S
NPI verified · no bio or photo on file
Insurance accepted
1 plan listedWhat patients say
Latest review 3 months ago
What patients praise
Things to know
Who it suits
Doctors patients mention
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| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 17 | 2 |
| Treatment results | 11 | 1 |
| Friendly staff | 4 | 5 |
| Gentle, comfortable care | 5 | 1 |
| Great with kids | 4 | 0 |
| Scheduling & wait times | 1 | 3 |
| Cost, insurance & financing | 0 | 4 |
| Office & technology | 3 | 2 |
Recent reviews from Google
Dr. Brown got my son in for a Ortho Emergency while my family was visiting Boston on vacation over a holiday weekend. Turns out my son is likely allergenic to the metal In his expander. She was able to remove it quickly. He was full of energy and feeling back to himself within minutes! Thank you Dr Brown
Had a great experience! Not only was my procedure smooth and efficient, but Dr. Brown and Lori were incredibly welcoming. I felt very comfortable consulting with them about my issue, and the staff there in general was super helpful and kind. It was great to be around a passionate staff. Dr. Brown’s been doing this for like 50+ years, and it’s evident she enjoys it
Boston Orthodontics is hands down one of the top orthodontic practices in the city. Dr. Patricia Brown and her entire team go above and beyond to make every visit a great experience. The office is modern, spotless, and efficiently run you’re greeted with a smile the moment you walk in. Dr. Brown’s professionalism, skill, and warmth make you feel confident and cared for throughout your treatment. She listens, explains everything clearly, and truly takes pride in her patients’ results. The entire Boston Orthodontics staff is knowledgeable, friendly, and always willing to help. I couldn’t be happier with my experience or my new smile. If you’re looking for an orthodontist in Boston who combines expertise with genuine care, Boston Orthodontics is the place to go!
I had an extremely negative experience with seeing Dr. Brown. To start, the only positive part of the experience was the kind front desk worker Lorri, she was amazing. Dr. Brown took 40 minutes past my appointment time to see me, and I was early. She seemed extremely unsure of her work and gave off patronizing energy. She also was snarky to her front desk worker right in front of me, which was extremely inappropriate. Additionally, she charges $50 for a consult that lasted about 4 minutes, complete scam and WASTE of money. Overall, I would not recommend Dr. Brown to anyone in the area, I'd rather pull my own teeth.
I felt like my time wasn’t respected when I was making my appointment, and the receptionist was rude. I’m new to Boston, and I needed my permanent retainer glued back down. When I made my appointment a week before, the lady I talked to sounded really distracted, and repeatedly asked me to repeat my information. Turns out, she didn’t even schedule my appointment, but thankfully they were still able to see me. However, the lady at the front desk (Lori?) was disrespectful. She let me know that they also charge extra for cards they don’t accept, but I didn’t fully understand why my card was different, so I told her I was confused. She huffed like she was annoyed, and just repeated what she said without explanation. Then I accidentally took the sheet with the price the dentist had written, and she raised her voice at me to give it to her. I went to an orthodontist to get my retainer glued back down because my dentist before did a bad job, and I wanted to see someone who specializes in that. The dentist and assistant were really nice, and I enjoyed talking to them. I probably won’t need to return, but other people shouldn’t be talked to the way I was by the receptionist.
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