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Boston Dental
Boston Dental's Downtown Crossing location offers a full range of dental services including orthodontics (braces and Invisalign), general preventive dentistry, periodontics, and endodontics in the Financial District.
36 Chauncy St, Boston, MA 02111
4.9(438 reviews)
About Boston Dental
A downtown Boston location right above the Downtown Crossing T stop, paired with modern, high-tech offices that handle everything from anxious patients to complex bridge work.
Boston Dental is a general dental practice that also offers orthodontic treatment including Invisalign, traditional braces, clear aligners, early treatment and retainers. Reviews often mention the downtown location's easy access by train, bus or bike and early hours that fit busy schedules, along with offices described as modern and well equipped with high-tech imaging. Patients with dental anxiety describe being put at ease during procedures, and several reviews describe doctors like Dr Koch, Dr. Fang, Dr. Feron and Dr. Giac Dang explaining treatment plans and costs before starting work. Billing has drawn a mixed response: some reviews praise help maximizing insurance benefits, while others describe confusing statements or unexpected fees.
Summary of 202 patient reviews, October 2014–September 2026, updated September 2026
Boston Dental's Downtown Crossing location offers a full range of dental services including orthodontics (braces and Invisalign), general preventive dentistry, periodontics, and endodontics in the Financial District.
The practice uses state-of-the-art technology including CBCT 3D imaging and digital impressions via 3Shape Trios intraoral scanner.
Treatments offered
Who They Treat
Boston Dental provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Boston Dental uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Laser Dentistry
laser
Orthodontists at this office
provider
headshot
headshot
Shahrzad Khorashadi
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
4 plans listedAetnaDelta Dental PremierDenteMaxRenaissance Dental
Boston Dental does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 8 weeks ago
What patients praise
- The office sits above the Downtown Crossing T station and is easy to reach by public transit, bike, or bus, with some early hours noted as convenient.
- Multiple reviews call the facilities among the most modern they've seen, with high-tech imaging and clean, organized spaces.
- Patients with significant dental anxiety, including one who experienced a panic attack mid-procedure, describe being helped through it and made to feel at ease.
Things to know
- A few reviews describe confusing or incorrect billing statements and unexpected fees after visits.
- Some reviews mention issues with clarity around pricing or insurance coverage before treatment began.
Who it suits
- Anxious or nervous patients
- Patients transferring mid-treatment
Doctors patients mention
- Dr Koch · 6 reviews
- Dr. Fang · 6 reviews
- Dr. Feron · 5 reviews
- Dr. Giac Dang · 3 reviews
Orthodontic care in reviews
A small number of orthodontic reviews mention staff being available throughout treatment and detailed walkthroughs of steps for Invisalign, though one patient described a dispute over a refund after leaving a braces plan early.
- Last 90 days
- 11 reviews
- averaging 4.6★
- Last 12 months
- 73 reviews
- averaging 4.8★
- Owner replies
- 54% of reviews
- Compared with Boston
- Higher rated than 63%
- of 24 practices we track
17
Oct 2023Sep 2026
| Oct 2023 | 4 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 0 |
| Jan 2024 | 0 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 5 |
| May 2024 | 1 |
| Jun 2024 | 5 |
| Jul 2024 | 4 |
| Aug 2024 | 2 |
| Sep 2024 | 1 |
| Oct 2024 | 17 |
| Nov 2024 | 6 |
| Dec 2024 | 7 |
| Jan 2025 | 7 |
| Feb 2025 | 5 |
| Mar 2025 | 4 |
| Apr 2025 | 7 |
| May 2025 | 6 |
| Jun 2025 | 12 |
| Jul 2025 | 9 |
| Aug 2025 | 11 |
| Sep 2025 | 12 |
| Oct 2025 | 16 |
| Nov 2025 | 12 |
| Dec 2025 | 14 |
| Jan 2026 | 7 |
| Feb 2026 | 3 |
| Mar 2026 | 0 |
| Apr 2026 | 1 |
| May 2026 | 1 |
| Jun 2026 | 4 |
| Jul 2026 | 0 |
| Aug 2026 | 8 |
| Sep 2026 | 2 |
- 5★423
- 4★14
- 3★4
- 2★0
- 1★11
- 20124.7
- 20134.3
- 20145.0
- 20154.0
- 20164.5
- 20175.0
- 20184.9
- 20194.8
- 20204.9
- 20214.9
- 20224.7
- 20235.0
- 20245.0
- 20254.8
- 20264.8
1★5★
PraiseCriticism
- Friendly staff65 / 4
- The dentist44 / 3
- Gentle, comfortable care41
- Clear explanations29 / 4
- Office & technology28
- Cost, insurance & financing15 / 10
- Scheduling & wait times18 / 4
- Location & hours14 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 65 | 4 |
| The dentist | 44 | 3 |
| Gentle, comfortable care | 41 | 0 |
| Clear explanations | 29 | 4 |
| Office & technology | 28 | 0 |
| Cost, insurance & financing | 15 | 10 |
| Scheduling & wait times | 18 | 4 |
| Location & hours | 14 | 1 |
Recent reviews from Google
4.9
438 reviews
Jeff Tulman
4 weeks ago
Great practice all around! The dental and administrative teams are both amazing, and I always feel well taken care of. Angelica, in particular, has been an incredible help since day one—always ready to answer questions and consistently finding solutions whenever scheduling gets tricky. Highly recommend
Barry Cooley
a month ago
Great staff especially Angelica in billing. I had an issue regarding my coverage and she reviewed my account and cleared the decripency in minutes. As a new patient I'm impressed, definitely going back to Boston Dental.
Sydney
a month ago
Great experience so far with the orthodontic consultation! Angelica was especially helpful when trying to figure out my insurance.
Philip Ho
3 months ago
First time visit and first cleaning in 2 years, overall great service; diligent, quick, friendly.
Lin Ding
Edited 8 months ago
I have going to this dental office for several years and did multiple procedures and I had always have excellent experience during my visits! All the front desk staff, dental assistants and doctors treated me are very competent, professional and also very caring and accommodating of my travel schedules. I highly recommend Boston Dental at downtown crossing!
Questions about this practice
What orthodontic treatments does Boston Dental offer?
Boston Dental offers: Invisalign, Early Treatment, Clear Aligners, Traditional Braces, Retainers.
Does Boston Dental accept dental insurance?
Boston Dental accepts Aetna, Delta Dental Premier, DenteMax, Renaissance Dental.
Is Boston Dental accepting new patients?
Boston Dental is currently welcoming new patients in Boston, MA. Call (617) 338-5000 or book online to schedule.
Where is Boston Dental located?
Boston Dental is located at 36 Chauncy St. Get directions: https://maps.google.com/?cid=12768343652519211099&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Boston Dental?
Boston Dental office hours: Mon 8:00 AM–6:00 PM, Tue 8:00 AM–6:00 PM, Wed 8:00 AM–6:00 PM, Thu 8:00 AM–6:00 PM, Fri 8:00 AM–5:00 PM, Sat 9:00 AM–3:00 PM, Sun Closed–Closed.
Does Boston Dental offer payment plans?
Yes, Boston Dental offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Boston Dental?
Boston Dental is staffed by Shahrzad Khorashadi. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Boston Dental?
Boston Dental has a 4.9-star rating based on 438 patient reviews on Google.
Other Boston Dental locations
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Accepting new patients
Payment Plans Available
Weekend Hours
Evening Hours
Virtual Consultations
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 6:00 PM
Tue8:00 AM – 6:00 PM
Wed8:00 AM – 6:00 PM
Thu8:00 AM – 6:00 PM
Fri8:00 AM – 5:00 PM
Sat9:00 AM – 3:00 PM
SunClosed
- Google reviews synced
- SOURCED
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