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Smile Uptown
Smile Uptown provides orthodontic treatment in New Orleans, LA, with a 5.
2801 Napoleon Ave Ste A, New Orleans, LA 70115
5.0(303 reviews)
About Smile Uptown
Dr. Katz's gentle, no-overtreatment approach and smooth transition from Dr. Kramer keep longtime patients and anxious kids at ease.
Smile Uptown is a general dental practice that also offers TMJ treatment, and most reviews focus on routine dental visits rather than orthodontics. Reviewers frequently mention Dr. Katz's calm, step-by-step approach with anxious patients and children, and several note that her transition from Dr. Kramer, alongside Dr. Haydel, hasn't disrupted the quality of care. The office is often described as modern and well organized, with easy scheduling and little wait time. A few reviews mention billing or insurance mix-ups that led to unexpected charges.
Summary of 200 patient reviews, August 2023–September 2026, updated September 2026
Treatments offered
TMJ Treatment
Insurance accepted
1 plan listedDelta Dental PPO
Smile Uptown does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 3 weeks ago
What patients praise
- Dr. Katz is described as gentle and deliberate, avoiding unnecessary treatment while walking patients through each step.
- Many reviews describe children and first-time visitors becoming comfortable quickly, with staff easing fear before procedures.
- The shift from Dr. Kramer to Dr. Katz and Dr. Haydel is noted as seamless, with continuity of care preserved.
Things to know
- A few reviews describe billing or insurance confusion, including one unexpected charge tied to a dispute between providers.
Who it suits
- Anxious or nervous patients
- Families with several kids in treatment
- Patients transferring mid-treatment
Doctors patients mention
- Dr. Katz · 103 reviews
- Dr. Haydel · 5 reviews
- Dr. Kramer · 3 reviews
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
- Last 90 days
- 32 reviews
- averaging 5.0★
- Last 12 months
- 105 reviews
- averaging 5.0★
- Owner replies
- 98% of reviews
- Compared with New Orleans
- Higher rated than 79%
- of 17 practices we track
14
Oct 2023Sep 2026
| Oct 2023 | 4 |
|---|---|
| Nov 2023 | 5 |
| Dec 2023 | 3 |
| Jan 2024 | 5 |
| Feb 2024 | 6 |
| Mar 2024 | 2 |
| Apr 2024 | 7 |
| May 2024 | 4 |
| Jun 2024 | 8 |
| Jul 2024 | 8 |
| Aug 2024 | 6 |
| Sep 2024 | 10 |
| Oct 2024 | 9 |
| Nov 2024 | 3 |
| Dec 2024 | 7 |
| Jan 2025 | 1 |
| Feb 2025 | 8 |
| Mar 2025 | 8 |
| Apr 2025 | 10 |
| May 2025 | 12 |
| Jun 2025 | 5 |
| Jul 2025 | 4 |
| Aug 2025 | 7 |
| Sep 2025 | 9 |
| Oct 2025 | 7 |
| Nov 2025 | 6 |
| Dec 2025 | 4 |
| Jan 2026 | 5 |
| Feb 2026 | 8 |
| Mar 2026 | 9 |
| Apr 2026 | 11 |
| May 2026 | 10 |
| Jun 2026 | 13 |
| Jul 2026 | 9 |
| Aug 2026 | 14 |
| Sep 2026 | 7 |
- 5★343
- 4★2
- 3★0
- 2★1
- 1★1
- 20165.0
- 20175.0
- 20185.0
- 20195.0
- 20205.0
- 20215.0
- 20225.0
- 20235.0
- 20245.0
- 20254.9
- 20265.0
1★5★
PraiseCriticism
- The dentist77 / 1
- Friendly staff53
- Gentle, comfortable care33 / 1
- Clear explanations23
- Office & technology19
- Scheduling & wait times18
- Great with kids11
- Treatment results7 / 1
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 77 | 1 |
| Friendly staff | 53 | 0 |
| Gentle, comfortable care | 33 | 1 |
| Clear explanations | 23 | 0 |
| Office & technology | 19 | 0 |
| Scheduling & wait times | 18 | 0 |
| Great with kids | 11 | 0 |
| Treatment results | 7 | 1 |
Recent reviews from Google
5.0
303 reviews
Anita Presley
2 weeks ago
I have been a patient for several years and I love my tech, she is kind thoughtful efficient and more. The facility is as awesome as my technician. I have referred patients and will continue referring patients. Dr. Katz is humble, caring and understanding. I love everything about the facility.
Suzanne Haggard
a month ago
Greater customer service by ALL staff!! Dr. Katz is the best!!
Prescott Deininger
Edited 2 months ago
They are always efficient and friendly, and They just fit me in for a quick emergency repair. Dr Katz is knowledgeable and doesn’t over-treat. Once again Dr Katz stepped up and squeezed me in almost immediately to deal with a problem. Her advice was critical and did not require further visits. She keeps it cost effective.
Fannie Mckinnis
2 months ago
On time,very welcoming, caring and very professional. Dr. Katz and her staff are worth a dental visit. Keep up the good work!. 💯
Aaron Burns
2 months ago
Smile Uptown is great. Everyone is friendly, professional and knowledgeable. My son and I went at the same time and it was great experience for us both.
Questions about this practice
What orthodontic treatments does Smile Uptown offer?
Smile Uptown offers: TMJ Treatment.
Does Smile Uptown accept dental insurance?
Smile Uptown accepts Delta Dental PPO.
Is Smile Uptown accepting new patients?
Smile Uptown is currently welcoming new patients in New Orleans, LA. Call (504) 891-2826 to schedule.
Where is Smile Uptown located?
Smile Uptown is located at 2801 Napoleon Ave Ste A. Get directions: https://maps.google.com/?cid=4534324544840009833&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smile Uptown?
Smile Uptown office hours: Mon 8:00 AM–4:30 PM, Tue 8:00 AM–4:30 PM, Wed 8:00 AM–4:30 PM, Thu 8:00 AM–4:30 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
What is the patient rating for Smile Uptown?
Smile Uptown has a 5-star rating based on 303 patient reviews on Google.
Research with AI
Accepting new patients
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Free Street Parking
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 4:30 PM
Tue8:00 AM – 4:30 PM
Wed8:00 AM – 4:30 PM
Thu8:00 AM – 4:30 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
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