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Invisalign ProviderAccepting new patients

Mid-City Smiles Family Dentistry

Mid-City Smiles Family Dentistry, established in 2009, provides orthodontic care in New Orleans, LA for children, teens, and adults.

3625 Canal St #304, New Orleans, LA 70119
4.8(2,549 reviews)
Call Now(504) 485-6575Book OnlineWebsiteDirections
Mid-City Smiles Family Dentistry

About Mid-City Smiles Family Dentistry

Dr. Mark D. Anderson gets credit for redoing a failing crown for free and explaining treatment choices in terms of patient benefit rather than upselling.

Mid-City Smiles is a general dental practice in New Orleans that also offers Invisalign and TMJ treatment. Reviews often mention Dr. Anderson's long-term relationships with patients, his habit of checking in during procedures, and his willingness to redo failed work at no charge. The office is regularly described as modern and clean, with digital tools and updated equipment, and many visits are noted as comfortable even for anxious patients. A handful of reviews raise billing surprises and long waits, so those experiences are worth knowing about alongside the more common praise.

Summary of 206 patient reviews, April 2025–September 2026, updated September 2026

Mid-City Smiles Family Dentistry, established in 2009, provides orthodontic care in New Orleans, LA for children, teens, and adults.

The practice is led by Dr. Mark D. Anderson, Dr. Kayla Macri, and Dr. Margydali Jimenez, who collectively serve patients throughout the greater New Orleans area. The practice specializes in Invisalign clear aligner therapy and holds Diamond Provider status, a designation reflecting experience in treating patients with this system. Invisalign offers an alternative to traditional metal braces for patients seeking a less visible orthodontic option. Mid-City Smiles accommodates varying schedules with evening and weekend appointments available. The practice offers online booking for patient convenience. Staff members communicate in both English and Spanish, supporting bilingual families in the New Orleans community. Mid-City Smiles accepts most insurance plans and provides payment plans for orthodontic treatment. CareCredit financing is accepted for patients who prefer to manage treatment costs over time. These options allow families to access orthodontic care while managing out-of-pocket expenses according to their financial situation. The practice maintains a 4.8-star rating based on 2,549 Google reviews, reflecting feedback from patients in the New Orleans area. Individuals considering orthodontic treatment should schedule a consultation to determine which services are appropriate for their specific dental needs and goals.

Treatments offered

InvisalignInvisalignTMJ TreatmentTMJ Treatment
GuidesHow much does Invisalign cost? →Payment options & financing →

Who They Treat

Mid-City Smiles Family Dentistry provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Dr. Mark D. Anderson

NPI verified · no bio or photo on file

Lead OrthodontistAccepting New Patients
provider
headshot

Dr. Margydali Jimenez

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Kayla Macri

NPI verified · no bio or photo on file

Accepting New Patients

Insurance accepted

14 plans listed
AetnaAmeritasBlue Cross Blue ShieldCignaDelta DentalDelta Dental PPOGEHA (Govt Employees)Guardian
Accepts most insurance plans.

What patients say

Latest review 7 weeks ago

What patients praise

  • Dr. Anderson is frequently credited with staying current on technology and building long-term relationships with patients.
  • The office is described as modern and clean, with digital monitoring tools and updated equipment.
  • Several reviews note the practice fitting in same-day emergency repairs, including a walk-in fix for a sharp Invisalign edge.

Things to know

  • A few reviews describe billing surprises, including charges appearing after insurance issues were not disclosed in advance.
  • Some reviews mention long waits despite arriving on time or appointments being canceled with little notice.

Who it suits

  • Anxious or nervous patients

Doctors patients mention

  • Dr. Mark D. Anderson · 30 reviews
  • Dr. Margydali Jimenez · 8 reviews
  • Dr. Kayla Macri · 6 reviews

Orthodontic care in reviews

A small number of reviews mention Invisalign specifically, describing ongoing checkups, good results with braces and Invisalign, and a same-day walk-in fix for a sharp aligner edge.

Last 90 days
42 reviews
averaging 4.8★
Last 12 months
301 reviews
averaging 4.8★
Owner replies
0% of reviews
Reviews per month
48
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20230
Dec 20230
Jan 20240
Feb 20240
Mar 20240
Apr 20240
May 20240
Jun 20240
Jul 20240
Aug 20240
Sep 20240
Oct 20240
Nov 20240
Dec 20240
Jan 20250
Feb 20250
Mar 20250
Apr 202543
May 202526
Jun 202522
Jul 202541
Aug 202543
Sep 202535
Oct 202548
Nov 202544
Dec 202530
Jan 202645
Feb 202610
Mar 202614
Apr 202623
May 202616
Jun 202620
Jul 202610
Aug 202618
Sep 202612
Average rating by year
  • 20254.8
  • 20264.8
1★5★
Treatments patients mention
  • Invisalign / clear aligners5
What patients talk about
PraiseCriticism
  • Friendly staff72 / 4
  • The dentist41 / 4
  • Gentle, comfortable care23 / 2
  • Scheduling & wait times15 / 9
  • Clear explanations15 / 3
  • Cost, insurance & financing8 / 7
  • Office & technology14
  • Responsiveness8 / 7
What patients talk about
ThemePraiseCriticism
Friendly staff724
The dentist414
Gentle, comfortable care232
Scheduling & wait times159
Clear explanations153
Cost, insurance & financing87
Office & technology140
Responsiveness87

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Recent reviews from Google

4.8
2,549 reviews
Terry Babcock
Terry Babcock
Edited 2 weeks ago
“

Dr. Anderson and his staff were wonderful to work with. Their knowledge and work performance were worth sending referrals. I love my new night guard, Comfort H/S, Hard/Soft Splint.

Review from Google

Terese Youngblood
Terese Youngblood
3 weeks ago
“

I Truly Appreciated the service today the Dental Hygienist did a great job,also I would recommend others to Mid'City Smiles Family Dentistry

Review from Google

Joe Solito
Joe Solito
2 months ago
“

The hygienist and the doctors are respectable and do exceptional work, so if you can see past the atrocious front desk etiquette, then you will have a great experience. Unfortunately, I got tired of receiving bills and not getting any explanation as to why I was being charged after several emails and calls. My recommendation is to go in and speak to one of the people behind the front desk and pray you get them on a good day, because they do not respond to their billing email address or return your calls.

Review from Google

Daniel Darby
Daniel Darby
2 months ago
“

Mid city smiles was great! Called Friday, was at my appointment the next morning. Holly was great! So was the assistant and front desk lady Gigi!

Review from Google

Joe Fields
Joe Fields
3 months ago
“

Best dentist office ever. Everyone is so helpful and pleasant. Building is clean and comfortable. Has great equipment to make experience more tolerable. Top notch facility from top to bottom. Highly recommend this place. I don't hate the dentist anymore.

Review from Google

Read all 2,549 reviews on Google →

Questions about this practice

What orthodontic treatments does Mid-City Smiles Family Dentistry offer?+
Mid-City Smiles Family Dentistry offers: Invisalign, TMJ Treatment.
Does Mid-City Smiles Family Dentistry accept dental insurance?+
Mid-City Smiles Family Dentistry accepts Aetna, Ameritas, Blue Cross Blue Shield, Cigna, Delta Dental, and others.
Is Mid-City Smiles Family Dentistry accepting new patients?+
Mid-City Smiles Family Dentistry is currently welcoming new patients in New Orleans, LA. Call (504) 485-6575 or book online to schedule.
Where is Mid-City Smiles Family Dentistry located?+
Mid-City Smiles Family Dentistry is located at 3625 Canal St #304. Get directions: https://maps.google.com/?cid=4398563045448507058&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Mid-City Smiles Family Dentistry?+
Mid-City Smiles Family Dentistry office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 9:00 AM–6:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–3:00 PM, Sat 9:00 AM–1:00 PM, Sun Closed–Closed.
Does Mid-City Smiles Family Dentistry offer payment plans?+
Yes, Mid-City Smiles Family Dentistry offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Mid-City Smiles Family Dentistry?+
Mid-City Smiles Family Dentistry is staffed by Dr. Mark D. Anderson, Dr. Margydali Jimenez, Dr. Kayla Macri.
What is the patient rating for Mid-City Smiles Family Dentistry?+
Mid-City Smiles Family Dentistry has a 4.8-star rating based on 2549 patient reviews on Google.
How long has Mid-City Smiles Family Dentistry been in practice?+
Mid-City Smiles Family Dentistry has been providing orthodontic care since 2009, serving the New Orleans, LA community for over 17 years.

Research with AI

ChatGPTPerplexityClaude
3625 Canal St #304
New Orleans, LA 70119
Get Directions
(504) 485-6575
midcitysmiles.com/
Book Online
frontoffice@midcitysmiles.com
Open in Google Maps
Accepting new patients
Est. 2009
Payment Plans Available
Weekend Hours
Evening Hours
Virtual Consultations
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Free Street Parking
Paid Parking Available
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed9:00 AM – 6:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 3:00 PM
Sat9:00 AM – 1:00 PM
SunClosed

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