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Mid-City Smiles Family Dentistry, established in 2009, provides orthodontic care in New Orleans, LA for children, teens, and adults.

About Mid-City Smiles Family Dentistry
Dr. Mark D. Anderson gets credit for redoing a failing crown for free and explaining treatment choices in terms of patient benefit rather than upselling.
Mid-City Smiles is a general dental practice in New Orleans that also offers Invisalign and TMJ treatment. Reviews often mention Dr. Anderson's long-term relationships with patients, his habit of checking in during procedures, and his willingness to redo failed work at no charge. The office is regularly described as modern and clean, with digital tools and updated equipment, and many visits are noted as comfortable even for anxious patients. A handful of reviews raise billing surprises and long waits, so those experiences are worth knowing about alongside the more common praise.
Summary of 206 patient reviews, April 2025–September 2026, updated September 2026
Mid-City Smiles Family Dentistry, established in 2009, provides orthodontic care in New Orleans, LA for children, teens, and adults.
The practice is led by Dr. Mark D. Anderson, Dr. Kayla Macri, and Dr. Margydali Jimenez, who collectively serve patients throughout the greater New Orleans area. The practice specializes in Invisalign clear aligner therapy and holds Diamond Provider status, a designation reflecting experience in treating patients with this system. Invisalign offers an alternative to traditional metal braces for patients seeking a less visible orthodontic option. Mid-City Smiles accommodates varying schedules with evening and weekend appointments available. The practice offers online booking for patient convenience. Staff members communicate in both English and Spanish, supporting bilingual families in the New Orleans community. Mid-City Smiles accepts most insurance plans and provides payment plans for orthodontic treatment. CareCredit financing is accepted for patients who prefer to manage treatment costs over time. These options allow families to access orthodontic care while managing out-of-pocket expenses according to their financial situation. The practice maintains a 4.8-star rating based on 2,549 Google reviews, reflecting feedback from patients in the New Orleans area. Individuals considering orthodontic treatment should schedule a consultation to determine which services are appropriate for their specific dental needs and goals.
Treatments offered
Who They Treat
Mid-City Smiles Family Dentistry provides orthodontic treatment for the following age groups:
Orthodontists at this office
Dr. Mark D. Anderson
NPI verified · no bio or photo on file
Dr. Margydali Jimenez
NPI verified · no bio or photo on file
Dr. Kayla Macri
NPI verified · no bio or photo on file
Insurance accepted
14 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
A small number of reviews mention Invisalign specifically, describing ongoing checkups, good results with braces and Invisalign, and a same-day walk-in fix for a sharp aligner edge.
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| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 72 | 4 |
| The dentist | 41 | 4 |
| Gentle, comfortable care | 23 | 2 |
| Scheduling & wait times | 15 | 9 |
| Clear explanations | 15 | 3 |
| Cost, insurance & financing | 8 | 7 |
| Office & technology | 14 | 0 |
| Responsiveness | 8 | 7 |
Recent reviews from Google
Dr. Anderson and his staff were wonderful to work with. Their knowledge and work performance were worth sending referrals. I love my new night guard, Comfort H/S, Hard/Soft Splint.
I Truly Appreciated the service today the Dental Hygienist did a great job,also I would recommend others to Mid'City Smiles Family Dentistry
The hygienist and the doctors are respectable and do exceptional work, so if you can see past the atrocious front desk etiquette, then you will have a great experience. Unfortunately, I got tired of receiving bills and not getting any explanation as to why I was being charged after several emails and calls. My recommendation is to go in and speak to one of the people behind the front desk and pray you get them on a good day, because they do not respond to their billing email address or return your calls.
Mid city smiles was great! Called Friday, was at my appointment the next morning. Holly was great! So was the assistant and front desk lady Gigi!
Best dentist office ever. Everyone is so helpful and pleasant. Building is clean and comfortable. Has great equipment to make experience more tolerable. Top notch facility from top to bottom. Highly recommend this place. I don't hate the dentist anymore.
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