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Board CertifiedAAO MemberAccepting new patients

Cheng Orthodontics

Cheng Orthodontics provides orthodontic care in Rockford, IL, serving children, teens, and adults through a range of traditional and modern treatment options.

425 Roxbury Rd, Rockford, IL 61107
5.0(1,144 reviews)
Call Now(815) 398-9888Book OnlineWebsiteDirections

About Cheng Orthodontics

Expander treatment for young children and calming anxious patients before braces go on are areas reviews highlight most, with Dr. Derek Cheng noted for calling personally to check in afterward.

Cheng Orthodontics draws a steady stream of families dealing with expanders and appliance work, and reviews describe the team as unusually attentive to easing fear in anxious or first-time patients. Dr. Derek Cheng is noted for walking families through the treatment plan before starting and for calling personally to check on patients after braces go on. Several reviews mention accommodations for children with sensory needs, quiet spaces, and extra time when a child is struggling. A handful of reviews raise concerns about phase 2 pricing being higher than expected and some inconsistency in the answers given by different staff members.

Summary of 200 patient reviews, November 2025–September 2026, updated September 2026

Cheng Orthodontics provides orthodontic care in Rockford, IL, serving children, teens, and adults through a range of traditional and modern treatment options.

The practice is led by Dr. Derek Cheng and Dr. Ariadna Torres-Gorena, both board-certified by the American Board of Orthodontics and members of the American Association of Orthodontists. Treatment options at Cheng Orthodontics include Invisalign clear aligners, self-ligating braces, surgical orthodontics, and TMJ treatment. The practice uses digital impression technology with intraoral scanning systems to capture detailed diagnostic records and treatment planning data. Both orthodontists hold board certification through the American Board of Orthodontics, a voluntary credential that requires completion of a written examination and clinical case presentation demonstrating proficiency in orthodontic diagnosis and treatment. Their AAO membership indicates completion of an accredited orthodontic residency program beyond dental school. Cheng Orthodontics offers complimentary initial consultations and maintains an online booking system for scheduling appointments. Payment plans are available to help patients manage treatment costs. The practice has received a 5.0 rating based on 1,144 Google reviews. Patients in the Rockford area seeking orthodontic evaluation can contact Cheng Orthodontics to schedule a consultation. Treatment recommendations are determined through individual clinical assessment based on specific diagnostic findings and patient goals.

Treatments offered

InvisalignInvisalignSelf-Ligating BracesSelf-Ligating BracesSurgical OrthodonticsSurgical OrthodonticsTMJ TreatmentTMJ TreatmentClear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear BracesRetainersRetainers
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Cheng Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Cheng Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Custom Wire Technology
iTero/TRIOS
SureSmile

Orthodontists at this office

provider
headshot

Dr. Derek Cheng, DMD, MS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Ariadna Torres-Gorena, DDS, MSD

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

1 plan listed
Delta Dental Premier
The practice accepts insurance and mentions filing claims, but no specific carriers or plans are named on the website.

What patients say

Latest review 7 weeks ago

What patients praise

  • Reviews frequently describe staff calming scared or anxious children before appliances or braces are placed.
  • Dr. Derek Cheng is noted for explaining the treatment plan thoroughly and calling patients directly to check on them after braces are placed.
  • Expander and appliance cases, including cross bites addressed at a young age, come up often in reviews.

Things to know

  • A few reviews describe phase 2 pricing turning out to be much higher than what was initially communicated.

Who it suits

  • Anxious or nervous children
  • Young children needing expanders or early cross-bite correction
  • Families with multiple kids in treatment at once

Doctors patients mention

  • Dr. Derek Cheng · 43 reviews
Last 90 days
82 reviews
averaging 5.0★
Last 12 months
229 reviews
averaging 4.9★
Owner replies
0% of reviews
Compared with Rockford
Higher rated than 92%
of 18 practices we track
Reviews per month
57
Oct 2023Sep 2026
Reviews per month
Oct 20234
Nov 20236
Dec 20231
Jan 20249
Feb 20249
Mar 202414
Apr 202416
May 20249
Jun 20243
Jul 20246
Aug 20247
Sep 20244
Oct 20244
Nov 20244
Dec 20241
Jan 20252
Feb 202527
Mar 202510
Apr 202525
May 202557
Jun 20256
Jul 20256
Aug 20253
Sep 20254
Oct 20254
Nov 202556
Dec 20258
Jan 202614
Feb 202611
Mar 202615
Apr 202612
May 202618
Jun 202613
Jul 202648
Aug 202616
Sep 202614
Average rating by year
  • 20235.0
  • 20244.9
  • 20255.0
  • 20264.9
1★5★
Treatments patients mention
  • Braces52
  • Expanders & appliances15
  • Early (phase 1) treatment3
What patients talk about
PraiseCriticism
  • Friendly staff86 / 3
  • Gentle, comfortable care49
  • The orthodontist34 / 1
  • Great with kids32
  • Clear explanations27 / 1
  • Treatment results21 / 1
  • Scheduling & wait times21
  • Office & technology13
What patients talk about
ThemePraiseCriticism
Friendly staff863
Gentle, comfortable care490
The orthodontist341
Great with kids320
Clear explanations271
Treatment results211
Scheduling & wait times210
Office & technology130

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Recent reviews from Google

5.0
1,144 reviews
Brandon Valentine
Brandon Valentine
a month ago
“

We’ve had a great experience at Cheng Orthodontics. Dr. Cheng and the entire staff are friendly, professional, and make every visit easy and stress-free. They take the time to answer questions and genuinely care about their patients. We highly recommend them to anyone looking for quality orthodontic care!

Review from Google

Amanda Mera
Amanda Mera
a month ago
“

Both of my kids have had round one of braces at Cheng Orthodontist. They love their experience here and we are looking forward to round 2 for my daughter. Janet is friendly and a great help at the front desk.

Review from Google

Goyo Yoyo
Goyo Yoyo
2 months ago
“

Came in from out of town and Cheng ortho was able to get my daughter in right away. Everyone was so attentive and friendly. Erin was so helpful with scheduling me so last min. Highly recommend, will be coming back for future services

Review from Google

Emily Baglin
Emily Baglin
2 months ago
“

We had a great experience with orthodontic technician Gi Gi! The whole experience was amazing; they were all friendly and patient, and they took the time to explain everything they were doing. They made sure I was comfortable throughout the appointment and answered all of my questions without making me feel rushed. Their attention to detail and positive attitude made the visit so much easier. It’s clear they genuinely care about their patients. Thank you for providing such excellent care—I really appreciate it!

Review from Google

donya bundy
donya bundy
2 months ago
“

We absolutely love Chen Orthodontists ♥️ they made my son so comfortable and at ease while going through this process! They straightened his teeth out so he has a beautiful smile! Janette was always so kind and welcoming! Highly recommended!

Review from Google

Read all 1,144 reviews on Google →

Questions about this practice

What orthodontic treatments does Cheng Orthodontics offer?+
Cheng Orthodontics offers: Invisalign, Self-Ligating Braces, Surgical Orthodontics, TMJ Treatment, Clear Aligners, Traditional Braces, Clear Braces, Retainers.
Does Cheng Orthodontics accept dental insurance?+
Cheng Orthodontics accepts Delta Dental Premier.
Does Cheng Orthodontics offer free consultations?+
Yes, Cheng Orthodontics offers a free initial orthodontic consultation. Call (815) 398-9888 or book online to schedule.
Is Cheng Orthodontics accepting new patients?+
Cheng Orthodontics is currently welcoming new patients in Rockford, IL. Call (815) 398-9888 or book online to schedule.
Where is Cheng Orthodontics located?+
Cheng Orthodontics is located at 425 Roxbury Rd. Get directions: https://maps.google.com/?cid=9083531713480039371&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Cheng Orthodontics?+
Cheng Orthodontics office hours: Mon 7:30 AM–4:30 PM, Tue 7:30 AM–4:30 PM, Wed 7:30 AM–4:30 PM, Thu 7:30 AM–4:30 PM, Fri 8:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Cheng Orthodontics offer payment plans?+
Yes, Cheng Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Cheng Orthodontics?+
Cheng Orthodontics is staffed by Dr. Derek Cheng, Dr. Ariadna Torres-Gorena. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Cheng Orthodontics?+
Cheng Orthodontics has a 5-star rating based on 1144 patient reviews on Google.
How long has Cheng Orthodontics been in practice?+
Cheng Orthodontics has been providing orthodontic care since 2023, serving the Rockford, IL community for over 3 years.

Other Cheng Orthodontics locations

Derek Cheng
425 Roxbury Rd, Rockford · 5.0 (1) · Board certified
View →

Research with AI

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425 Roxbury Rd
Rockford, IL 61107
Get Directions
(815) 398-9888
chengortho.com/
Book Online
info@chengortho.com
Open in Google Maps
Accepting new patients
Est. 2023
Free Consultation
Payment Plans Available
Online Booking Available

Programs & Discounts

Referral Program

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon7:30 AM – 4:30 PM
Tue7:30 AM – 4:30 PM
Wed7:30 AM – 4:30 PM
Thu7:30 AM – 4:30 PM
Fri8:00 AM – 12:00 PM
SatClosed
SunClosed

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