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Cheng Orthodontics provides orthodontic care in Rockford, IL, serving children, teens, and adults through a range of traditional and modern treatment options.
About Cheng Orthodontics
Expander treatment for young children and calming anxious patients before braces go on are areas reviews highlight most, with Dr. Derek Cheng noted for calling personally to check in afterward.
Cheng Orthodontics draws a steady stream of families dealing with expanders and appliance work, and reviews describe the team as unusually attentive to easing fear in anxious or first-time patients. Dr. Derek Cheng is noted for walking families through the treatment plan before starting and for calling personally to check on patients after braces go on. Several reviews mention accommodations for children with sensory needs, quiet spaces, and extra time when a child is struggling. A handful of reviews raise concerns about phase 2 pricing being higher than expected and some inconsistency in the answers given by different staff members.
Summary of 200 patient reviews, November 2025–September 2026, updated September 2026
Cheng Orthodontics provides orthodontic care in Rockford, IL, serving children, teens, and adults through a range of traditional and modern treatment options.
The practice is led by Dr. Derek Cheng and Dr. Ariadna Torres-Gorena, both board-certified by the American Board of Orthodontics and members of the American Association of Orthodontists. Treatment options at Cheng Orthodontics include Invisalign clear aligners, self-ligating braces, surgical orthodontics, and TMJ treatment. The practice uses digital impression technology with intraoral scanning systems to capture detailed diagnostic records and treatment planning data. Both orthodontists hold board certification through the American Board of Orthodontics, a voluntary credential that requires completion of a written examination and clinical case presentation demonstrating proficiency in orthodontic diagnosis and treatment. Their AAO membership indicates completion of an accredited orthodontic residency program beyond dental school. Cheng Orthodontics offers complimentary initial consultations and maintains an online booking system for scheduling appointments. Payment plans are available to help patients manage treatment costs. The practice has received a 5.0 rating based on 1,144 Google reviews. Patients in the Rockford area seeking orthodontic evaluation can contact Cheng Orthodontics to schedule a consultation. Treatment recommendations are determined through individual clinical assessment based on specific diagnostic findings and patient goals.
Treatments offered
Who They Treat
Cheng Orthodontics provides orthodontic treatment for the following age groups:
Technology & Equipment
Cheng Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Derek Cheng, DMD, MS
NPI verified · no bio or photo on file
Dr. Ariadna Torres-Gorena, DDS, MSD
NPI verified · no bio or photo on file
Insurance accepted
1 plan listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
| Oct 2023 | 4 |
|---|---|
| Nov 2023 | 6 |
| Dec 2023 | 1 |
| Jan 2024 | 9 |
| Feb 2024 | 9 |
| Mar 2024 | 14 |
| Apr 2024 | 16 |
| May 2024 | 9 |
| Jun 2024 | 3 |
| Jul 2024 | 6 |
| Aug 2024 | 7 |
| Sep 2024 | 4 |
| Oct 2024 | 4 |
| Nov 2024 | 4 |
| Dec 2024 | 1 |
| Jan 2025 | 2 |
| Feb 2025 | 27 |
| Mar 2025 | 10 |
| Apr 2025 | 25 |
| May 2025 | 57 |
| Jun 2025 | 6 |
| Jul 2025 | 6 |
| Aug 2025 | 3 |
| Sep 2025 | 4 |
| Oct 2025 | 4 |
| Nov 2025 | 56 |
| Dec 2025 | 8 |
| Jan 2026 | 14 |
| Feb 2026 | 11 |
| Mar 2026 | 15 |
| Apr 2026 | 12 |
| May 2026 | 18 |
| Jun 2026 | 13 |
| Jul 2026 | 48 |
| Aug 2026 | 16 |
| Sep 2026 | 14 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 86 | 3 |
| Gentle, comfortable care | 49 | 0 |
| The orthodontist | 34 | 1 |
| Great with kids | 32 | 0 |
| Clear explanations | 27 | 1 |
| Treatment results | 21 | 1 |
| Scheduling & wait times | 21 | 0 |
| Office & technology | 13 | 0 |
Recent reviews from Google
We’ve had a great experience at Cheng Orthodontics. Dr. Cheng and the entire staff are friendly, professional, and make every visit easy and stress-free. They take the time to answer questions and genuinely care about their patients. We highly recommend them to anyone looking for quality orthodontic care!
Both of my kids have had round one of braces at Cheng Orthodontist. They love their experience here and we are looking forward to round 2 for my daughter. Janet is friendly and a great help at the front desk.
Came in from out of town and Cheng ortho was able to get my daughter in right away. Everyone was so attentive and friendly. Erin was so helpful with scheduling me so last min. Highly recommend, will be coming back for future services
We had a great experience with orthodontic technician Gi Gi! The whole experience was amazing; they were all friendly and patient, and they took the time to explain everything they were doing. They made sure I was comfortable throughout the appointment and answered all of my questions without making me feel rushed. Their attention to detail and positive attitude made the visit so much easier. It’s clear they genuinely care about their patients. Thank you for providing such excellent care—I really appreciate it!
We absolutely love Chen Orthodontists ♥️ they made my son so comfortable and at ease while going through this process! They straightened his teeth out so he has a beautiful smile! Janette was always so kind and welcoming! Highly recommended!
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