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Smiles on East Bay
Smiles on East Bay provides orthodontic treatment in Largo, FL, with a 4.
3695 East Bay Drive, Largo, FL 33771
4.8(1,029 reviews)
About Smiles on East Bay
Reports split sharply on sales approach — some describe scare-tactics pushes for costly deep cleanings, others specifically praise the office for not upselling, alongside praise for Dr. Griffin's gentle care.
Smiles on East Bay is a general dental practice in Largo that also offers traditional braces, though most reviews focus on everyday dental care rather than orthodontics. Sales approach draws mixed reactions: some patients describe being pushed into costly deep cleanings with scare tactics, while others note they were never sold treatment they didn't need. Billing and insurance issues also come up repeatedly, including unexpected charges tied to deep cleanings and slow refunds. Dr. Griffin is frequently mentioned for gentle, thorough treatment planning, and many reviewers with dental anxiety describe feeling calm and at ease during procedures.
Summary of 202 patient reviews, January 2024–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Smiles on East Bay provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Insurance accepted
9 plans listedAetnaBlue Cross Blue ShieldCareingtonCignaGEHA (Govt Employees)GuardianHumanaMetLife
Smiles on East Bay does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 2 weeks ago
What patients praise
- Dr. Griffin is repeatedly described as gentle and thorough, walking patients through x-rays and treatment plans before moving ahead.
- Reviewers with dental anxiety often describe feeling calmed and put at ease during procedures, including one who said years of dental fear eased in two visits.
- The office is regularly described as modern and clean, with 3D imaging used to show patients their own scans.
Things to know
- Some reviews describe being pressured into costly deep cleanings through scare tactics, though other reviewers specifically say they were never sold unnecessary treatment.
- A number of reviews mention billing surprises, including deep-cleaning charges not disclosed upfront and, in one case, a refund that took months to process.
Who it suits
- Anxious or nervous patients
- Families with several children in treatment
Doctors patients mention
- Dr. Griffin · 47 reviews
- Dr. Brett Skillett · 5 reviews
Orthodontic care in reviews
The small number of reviews touching on orthodontic care describe positive Invisalign experiences under Dr. Griffin, including a long-term patient who credits him with guiding them through the full process to a good outcome.
- Last 90 days
- 36 reviews
- averaging 4.7★
- Last 12 months
- 148 reviews
- averaging 4.7★
- Owner replies
- 96% of reviews
- Compared with Largo
- Higher rated than 58%
- of 6 practices we track
21
Oct 2023Sep 2026
| Oct 2023 | 9 |
|---|---|
| Nov 2023 | 7 |
| Dec 2023 | 9 |
| Jan 2024 | 18 |
| Feb 2024 | 13 |
| Mar 2024 | 10 |
| Apr 2024 | 6 |
| May 2024 | 7 |
| Jun 2024 | 7 |
| Jul 2024 | 11 |
| Aug 2024 | 15 |
| Sep 2024 | 17 |
| Oct 2024 | 8 |
| Nov 2024 | 12 |
| Dec 2024 | 5 |
| Jan 2025 | 13 |
| Feb 2025 | 4 |
| Mar 2025 | 14 |
| Apr 2025 | 17 |
| May 2025 | 12 |
| Jun 2025 | 13 |
| Jul 2025 | 21 |
| Aug 2025 | 16 |
| Sep 2025 | 14 |
| Oct 2025 | 20 |
| Nov 2025 | 9 |
| Dec 2025 | 5 |
| Jan 2026 | 10 |
| Feb 2026 | 9 |
| Mar 2026 | 9 |
| Apr 2026 | 18 |
| May 2026 | 16 |
| Jun 2026 | 13 |
| Jul 2026 | 14 |
| Aug 2026 | 8 |
| Sep 2026 | 14 |
- 20235.0
- 20244.8
- 20254.7
- 20264.7
1★5★
- Invisalign / clear aligners3
PraiseCriticism
- Friendly staff76 / 5
- The dentist52 / 2
- Gentle, comfortable care31
- Clear explanations25 / 4
- Cost, insurance & financing9 / 12
- Office & technology20
- Scheduling & wait times13 / 6
- Sales pressure6 / 6
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 76 | 5 |
| The dentist | 52 | 2 |
| Gentle, comfortable care | 31 | 0 |
| Clear explanations | 25 | 4 |
| Cost, insurance & financing | 9 | 12 |
| Office & technology | 20 | 0 |
| Scheduling & wait times | 13 | 6 |
| Sales pressure | 6 | 6 |
Recent reviews from Google
4.8
1,029 reviews
Linda Robles
2 weeks ago
This is a clean & friendly office that is exceptional. On my first visit to diagnose a problem, Dr. Brett Skillett showed me what the problem was & what is needed to correct it. He was very kind & thorough. The office staff & technicians were kind, friendly & helpful. This will be my new dental office. I would recommend it to my family & friends. 👍
Missy
Edited a month ago
The staff was courteous and polite. They explained any questions i had. I would highly recommend this dentist to anyone that has mouth issues. Also im fearful of dentists, and the whole staff including the dentist himself helped me stay calm.
Jessie Brooks
a month ago
I have bad dental anxiety but Amelia and Dr. Skillet are amazing and helped me to feel very comfortable. I have already recommended this practice to several people and am very fortunate to have found this office. :)
Qiana Cressman
2 months ago
Outstanding patient care and customer service! I'm elated my husband and I have Smiles on East Bay as our chosen place of dentistry.
Mark Hastings
2 months ago
Went in for a cleaning that they said is 100% covered by my insurance but since I didn't agree to the $385.00 upcharge for a procedure that is not needed (for the cleaning), the hygienist walked out in a huff and refused to do the cleaning. I need to find an place where the dentist sets the rules rather than the hygienist.
Questions about this practice
What orthodontic treatments does Smiles on East Bay offer?
Smiles on East Bay offers: Traditional Braces.
Does Smiles on East Bay accept dental insurance?
Smiles on East Bay accepts Aetna, Blue Cross Blue Shield, Careington, Cigna, GEHA (Govt Employees), and others.
Is Smiles on East Bay accepting new patients?
Smiles on East Bay is currently welcoming new patients in Largo, FL. Call (727) 205-0683 to schedule.
Where is Smiles on East Bay located?
Smiles on East Bay is located at 3695 East Bay Drive. Get directions: https://maps.google.com/?cid=10482390636739262018&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smiles on East Bay?
Smiles on East Bay office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–4:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Smiles on East Bay offer payment plans?
Yes, Smiles on East Bay offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Smiles on East Bay?
Smiles on East Bay has a 4.8-star rating based on 1029 patient reviews on Google.
Research with AI
Accepting new patients
Payment Plans Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 4:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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