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Board CertifiedAccepting new patients

Embrace Smiles Orthodontics

Embrace Smiles Orthodontics offers comprehensive orthodontic and periodontal care for all ages, from early interceptive treatment to adult braces and clear aligners.

5150 Graves Ave STE 7, San Jose, CA 95129
4.9(289 reviews)
Call Now(408) 805-9198Book OnlineWebsiteDirections
Embrace Smiles Orthodontics

About Embrace Smiles Orthodontics

Dr. Cherissa Chong, trained in both orthodontics and periodontics, handles complex TMJ and bite cases while treating a steady stream of young children with expanders.

Reviews here describe a practice built around complex appliance work, with expanders, MARPE palate expanders, and multi-year plans for crossbite, open bite, and TMJ cases coming up often. Dr. Cherissa Chong sees patients consistently rather than rotating them among providers, and reviews note she personally manages more complicated bite and jaw cases. Families with young children appear frequently, including several with multiple kids in treatment, and many mention a robot in the office used to ease nerves. Some reviews also mention Invisalign timelines finishing ahead of schedule, in one case in as little as seven months.

Summary of 200 patient reviews, June 2021–September 2026, updated September 2026

Embrace Smiles Orthodontics offers comprehensive orthodontic and periodontal care for all ages, from early interceptive treatment to adult braces and clear aligners.

Dr. Cherissa Chong is a dual board-certified specialist in both orthodontics and periodontics, providing integrated treatment for healthy, beautiful smiles.

Treatments offered

InvisalignInvisalignEarly TreatmentEarly TreatmentSurgical OrthodonticsSurgical Orthodontics
GuidesHow much does Invisalign cost? →Payment options & financing →

Who They Treat

Embrace Smiles Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Embrace Smiles Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning

Orthodontists at this office

provider
headshot

Dr. Cherissa Chong, DMD

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. GARY ENGELKING --, DDS, MS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients18 yrs experience
provider
headshot

DAVID MINGXI LI

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients9 yrs experience

Insurance accepted

4 plans listed
AetnaDelta Dental PPOHumanaRenaissance Dental
Accepts most major PPO insurances; team helps maximize benefits and minimize out-of-pocket expenses.

What patients say

Latest review 8 weeks ago

What patients praise

  • Dr. Chong is described as personally handling complex TMJ and bite cases, drawing on training in both orthodontics and periodontics.
  • Expanders and other appliances come up far more than typical, often as part of multi-year plans for crossbite or open bite correction.
  • A number of reviews mention treatment finishing ahead of schedule, including Invisalign cases completed in under a year.

Things to know

  • A few reviews describe feeling dismissed or pressured when questioning Dr. Chong's recommendations.
  • Some reviews mention consultations that recommended more extreme options, such as tooth or implant removal.

Who it suits

  • Young children needing expanders or early treatment
  • Families with multiple children in treatment at once
  • Patients with complex bite or TMJ concerns

Doctors patients mention

  • Dr. Cherissa Chong · 128 reviews
Last 90 days
15 reviews
averaging 5.0★
Last 12 months
67 reviews
averaging 4.8★
Owner replies
37% of reviews
Compared with San Jose
Higher rated than 52%
of 23 practices we track
Reviews per month
14
Oct 2023Sep 2026
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Star ratings
  • 5★318
  • 4★5
  • 3★0
  • 2★0
  • 1★6
Average rating by year
  • 20175.0
  • 20185.0
  • 20195.0
  • 20205.0
  • 20215.0
  • 20224.9
  • 20234.8
  • 20245.0
  • 20254.9
  • 20264.8
1★5★
Treatments patients mention
  • Braces29
  • Invisalign / clear aligners25
  • Expanders & appliances15
  • Early (phase 1) treatment5
  • Retainers4
  • Jaw surgery3
What patients talk about
PraiseCriticism
  • The orthodontist61 / 3
  • Friendly staff42 / 1
  • Treatment results43
  • Great with kids43
  • Clear explanations29 / 2
  • Gentle, comfortable care29
  • Office & technology28 / 1
  • Scheduling & wait times24 / 1
What patients talk about
ThemePraiseCriticism
The orthodontist613
Friendly staff421
Treatment results430
Great with kids430
Clear explanations292
Gentle, comfortable care290
Office & technology281
Scheduling & wait times241

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Recent reviews from Google

4.9
289 reviews
Angela
Angela
2 weeks ago
“

If you’re looking for an orthodontist who is knowledgeable, caring and great at what she does, I would absolutely recommend Dr. Chong and her team! My daughter just had her braces removed, and we couldn’t be happier with her results! We’ve had such a great experience with Dr. Chong and her team from start to finish. Her treatment began in 2022 with expanders, followed by retainers and then braces, and the team kept us informed and comfortable through every stage. Her teeth look amazing and so straight! Dr. Chong genuinely cares about her patients and takes real pride in getting the best results. The practice is clean, modern and welcoming, and they use the latest technology throughout treatment.

Review from Google

Mandy Chiang
Mandy Chiang
a month ago
“

Dr.Chong and staff at Embrace Smiles are one of the friendliest places! Excellent customer service and my kids love them! If you have a question, they are prompt and detailed. If you have concerns just simply ask. Elizabeth is so cool, she will assist you as soon as she can. If you’re lucky you will get a robot to escort you to your seat (which is rhetorical highlight of their day!) You will get updates and feedback of how your child’s teeth are after every visit. I’m so super pleased to have found Dr.Chong! Thank you to all of you at Embrace Smiles. :)

Review from Google

Chad Kubik
Chad Kubik
2 months ago
“

Dr. Chong is the real deal. She's a dual specialist, which is rare, and it shows in how she approaches treatment. What sold me is the personalized care. You see the doctor at every visit. Not an assistant, not a rotating cast. The same doctor who started your treatment is the one checking your progress every single time. That kind of consistency is hard to find. She's also genuinely nice. Takes time to explain things, answers questions without rushing, and makes the whole process feel easy. If you're looking for an orthodontist in San Jose, start here. We could not be happier.

Review from Google

Louie Tran
Louie Tran
3 months ago
“

I cannot recommend Embrace Smiles Orthodontics highly enough! I have been a patient here for over two years, and the experience has been absolutely incredible from start to finish. Having had braces back in middle school, my teeth had shifted over the years, and I was looking to get my smile back to where it used to be. Dr. Chong and the entire staff did not just meet my expectations—they completely exceeded them. My smile is beautiful again, and I couldn't be happier with the results! A few things that truly set this practice apart: State-of-the-Art Tech: From the very first consultation, it was clear they use top-tier, modern technology that makes the entire process efficient, comfortable, and highly precise. Customized Treatment Options: They don't take a one-size-fits-all approach. They took the time to walk me through the different treatment paths available, helping me choose the option that best fit my adult lifestyle and goals. Unmatched Care: The level of attentiveness from the doctors and the staff is unmatched. Every single visit is welcoming, professional, and genuinely pleasant. You can tell the team truly cares about their patients. If you are looking for an orthodontist who combines cutting-edge technology with compassionate, expert care, look no further than Embrace Smiles. Thank you to the whole team for giving me my confident smile back!

Review from Google

Eva Lopez
Eva Lopez
3 months ago
“

I had an excellent experience at Embrace Smiles Orthodontics from the very first consultation. The office uses advanced technology for X-rays and treatment planning, and Dr. Chong took the time to truly understand the results I wanted to achieve. She is professional, hardworking, and genuinely cares about her patients. Her assistant (Kim) deserves recognition for bringing such amazing energy to every visit and making the experience even more positive. My only advice to future patients is to respect Dr. Chong's time and arrive early for your appointment. The team runs efficiently and values punctuality.

Review from Google

Read all 289 reviews on Google →

Questions about this practice

What orthodontic treatments does Embrace Smiles Orthodontics offer?+
Embrace Smiles Orthodontics offers: Invisalign, Early Treatment, Surgical Orthodontics.
Does Embrace Smiles Orthodontics accept dental insurance?+
Embrace Smiles Orthodontics accepts Aetna, Delta Dental PPO, Humana, Renaissance Dental.
Does Embrace Smiles Orthodontics offer free consultations?+
Yes, Embrace Smiles Orthodontics offers a free initial orthodontic consultation. Call (408) 805-9198 or book online to schedule.
Is Embrace Smiles Orthodontics accepting new patients?+
Embrace Smiles Orthodontics is currently welcoming new patients in San Jose, CA. Call (408) 805-9198 or book online to schedule.
Where is Embrace Smiles Orthodontics located?+
Embrace Smiles Orthodontics is located at 5150 Graves Ave STE 7. Get directions: https://maps.google.com/?cid=8101721256174602106&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Embrace Smiles Orthodontics?+
Embrace Smiles Orthodontics office hours: Mon Closed–Closed, Tue 8:00 AM–5:00 PM, Wed 7:30 AM–4:30 PM, Thu 7:30 AM–4:30 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Embrace Smiles Orthodontics offer payment plans?+
Yes, Embrace Smiles Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Embrace Smiles Orthodontics?+
Embrace Smiles Orthodontics is staffed by Dr. Cherissa Chong, Dr. GARY ENGELKING --, DAVID MINGXI LI. The practice is board-certified.
What is the patient rating for Embrace Smiles Orthodontics?+
Embrace Smiles Orthodontics has a 4.9-star rating based on 289 patient reviews on Google.

Research with AI

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5150 Graves Ave STE 7
San Jose, CA 95129
Get Directions
(408) 805-9198
embracedentalgroup.com/
Book Online
info@embracedentalgroup.com
Open in Google Maps
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Evening Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
CashCredit CardsDebit CardsContactless / NFC
MonClosed
Tue8:00 AM – 5:00 PM
Wed7:30 AM – 4:30 PM
Thu7:30 AM – 4:30 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed

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