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Western Dental & Orthodontics provides orthodontic treatment in Modesto, CA, including braces and clear aligner therapy.
About Western Dental & Orthodontics
Braces treatment appears frequently in reviews, though many also describe long waits and appointments rescheduled without notice.
Western Dental & Orthodontics is a general dental practice that also offers braces, clear aligners, early treatment, and retainers, and braces appear in reviews more often than at many comparable offices. Alongside that, a large share of reviews describe long waits, overbooking, and appointments that get rescheduled or cancelled without notice. Several reviews also mention unexpected costs or upselling, and a number describe inconsistent communication from dentists during treatment. At the same time, many reviews mention staff who helped ease anxiety for nervous or young patients during visits.
Summary of 201 patient reviews, October 2021–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Western Dental & Orthodontics provides orthodontic treatment for the following age groups:
Orthodontists at this office
Long Luu
Orthodontist
NPI verified · no bio or photo on file
Insurance accepted
6 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Orthodontic care in reviews
Reviews describing orthodontic treatment mention braces appointments that were sometimes delayed before starting and, in at least one case, placed the same day as the initial consultation, with orthodontic visits available only on certain days. One review also noted leftover adhesive from braces that wasn't fully removed after treatment ended.
| Oct 2023 | 2 |
|---|---|
| Nov 2023 | 4 |
| Dec 2023 | 4 |
| Jan 2024 | 3 |
| Feb 2024 | 5 |
| Mar 2024 | 3 |
| Apr 2024 | 4 |
| May 2024 | 2 |
| Jun 2024 | 2 |
| Jul 2024 | 5 |
| Aug 2024 | 2 |
| Sep 2024 | 8 |
| Oct 2024 | 7 |
| Nov 2024 | 3 |
| Dec 2024 | 18 |
| Jan 2025 | 5 |
| Feb 2025 | 16 |
| Mar 2025 | 14 |
| Apr 2025 | 9 |
| May 2025 | 2 |
| Jun 2025 | 5 |
| Jul 2025 | 1 |
| Aug 2025 | 8 |
| Sep 2025 | 4 |
| Oct 2025 | 4 |
| Nov 2025 | 4 |
| Dec 2025 | 7 |
| Jan 2026 | 5 |
| Feb 2026 | 7 |
| Mar 2026 | 7 |
| Apr 2026 | 2 |
| May 2026 | 14 |
| Jun 2026 | 11 |
| Jul 2026 | 10 |
| Aug 2026 | 16 |
| Sep 2026 | 11 |
| Theme | Praise | Criticism |
|---|---|---|
| Scheduling & wait times | 7 | 49 |
| Friendly staff | 37 | 8 |
| The dentist | 12 | 14 |
| Cost, insurance & financing | 5 | 13 |
| Gentle, comfortable care | 11 | 5 |
| Treatment results | 9 | 4 |
| Responsiveness | 3 | 9 |
| Clear explanations | 8 | 3 |
Recent reviews from Google
Exceptional service from start to finish. From the moment I called to schedule my appointment, Maribel was wonderful and helped me get in the same day. Walking into the office felt completely different from a typical dental visit — in the best way. The atmosphere was warm and welcoming, and everyone I interacted with, from the front desk staff to the doctor and hygienist, was polite and professional.
Apparently corporate schedules multiple appointments for the same time without checking with the local office you're going to. So there are multiple appointments for your same appointment time and they prioritize their orthodontic braces program over normal dental appointments. So I was left sitting there for over 2 hours and when I asked the receptionist when I would be seen as my appointment was supposed to be 2 hours ago. She said since they're doing the braces program it's probably going to be a long time I.e a couple more hours so I left. Apparently they have no control over corporate scheduling appointments via the phone or Web and even then when it's a normal day appointments may still be hours after the appointment time.
Staff and my dentist was amazing she did a great job I’m satisfied with her job and my results
Our appointment went great, Nina was amazing and so helpful. :)
Yes, I was late 10 minutes, but they brought me with no problem and Celine help me out with no problem at all. They’re all great here they go above and beyond.
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