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  3. /Mesa Orthodontists
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Board CertifiedAAO MemberAccepting new patients

Macdonald Orthodontics

Macdonald Orthodontics is a multi-location orthodontic practice serving kids, teens, and adults in the Mesa, Gilbert, and Queen Creek, Arizona areas.

5753 E Brown Rd #101, Mesa, AZ 85205
5.0(534 reviews)
Call Now(480) 396-3577Book OnlineWebsiteDirections
Macdonald Orthodontics

About Macdonald Orthodontics

Known for correcting bite and facial-proportion issues, with a rewards program and ice cream machine that keep young patients motivated through treatment.

Reviews describe an orthodontist skilled at addressing facial proportions and bite correction, often checking in personally during appointments. Families with multiple children mention the ice cream machine and rewards program that keep kids engaged, while anxious adults and children describe being put at ease during visits. Same-day and even holiday emergency repairs come up repeatedly, along with wire and bracket fixes handled on the spot.

Summary of 200 patient reviews, November 2021–August 2026, updated September 2026

Macdonald Orthodontics is a multi-location orthodontic practice serving kids, teens, and adults in the Mesa, Gilbert, and Queen Creek, Arizona areas.

They offer comprehensive treatment options including traditional and clear braces, Invisalign, and other specialized treatments, utilizing advanced technology like iTero 3D scanning and digital X-rays.

Treatments offered

Early TreatmentEarly TreatmentInvisalignInvisalignSurgical OrthodonticsSurgical OrthodonticsClear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear BracesRetainersRetainers
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Macdonald Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Macdonald Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
In-House 3D Printing
iTero/TRIOS
3D printing

Orthodontists at this office

provider
headshot

Dr. Keith Macdonald, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Robert MacDonald, DMD, MS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

6 plans listed
AetnaCignaDenteMaxHumanaRenaissance DentalUnited Concordia
We accept cash as well as most major credit cards and insurance plans. The friendly staff is more than happy to assist with any insurance claims that could help cover the costs of treatment.

What patients say

Latest review 7 weeks ago

What patients praise

  • The orthodontist is noted for expertise in bite correction and facial proportions, with hands-on attention during appointments.
  • A rewards program, t-shirts, and an ice cream machine keep kids motivated through braces and Invisalign treatment.
  • Broken wires, brackets, and expanders are often repaired the same day, including on weekends and holidays.

Things to know

  • A few reviews mention costs feeling higher than other options or difficult to manage with available insurance.
  • A couple of reviews describe dissatisfaction with treatment results, including one report of dental issues developing years after treatment.

Who it suits

  • Families with several kids in treatment
  • Anxious or nervous patients, including adults new to braces
  • Young children needing early treatment
Last 90 days
8 reviews
averaging 5.0★
Last 12 months
38 reviews
averaging 4.8★
Owner replies
78% of reviews
Compared with Mesa
Higher rated than 91%
of 28 practices we track
Reviews per month
13
Oct 2023Sep 2026
Reviews per month
Oct 20239
Nov 202311
Dec 20232
Jan 20246
Feb 20245
Mar 20243
Apr 20247
May 202413
Jun 20245
Jul 20249
Aug 20243
Sep 20243
Oct 20243
Nov 20242
Dec 20249
Jan 20252
Feb 20254
Mar 20254
Apr 202510
May 20256
Jun 20256
Jul 202511
Aug 20254
Sep 20255
Oct 20255
Nov 20253
Dec 20253
Jan 20268
Feb 20263
Mar 20263
Apr 20261
May 20263
Jun 20261
Jul 20262
Aug 20262
Sep 20263
Star ratings
  • 5★485
  • 4★10
  • 3★0
  • 2★1
  • 1★4
Average rating by year
  • 20185.0
  • 20194.9
  • 20204.9
  • 20215.0
  • 20225.0
  • 20234.9
  • 20245.0
  • 20255.0
  • 20264.7
1★5★
Treatments patients mention
  • Braces59
  • Invisalign / clear aligners15
  • Retainers4
What patients talk about
PraiseCriticism
  • Friendly staff97 / 1
  • The orthodontist50 / 2
  • Great with kids36
  • Treatment results27 / 2
  • Clear explanations25
  • Gentle, comfortable care23 / 2
  • Scheduling & wait times18 / 1
  • Office & technology16
What patients talk about
ThemePraiseCriticism
Friendly staff971
The orthodontist502
Great with kids360
Treatment results272
Clear explanations250
Gentle, comfortable care232
Scheduling & wait times181
Office & technology160

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Recent reviews from Google

5.0
534 reviews
Scott Lenzmeier
Scott Lenzmeier
2 months ago
“

In my 50s and finally decided to fix my smile. Dr MacDonald was thorough and honest in my consultation about the challenge presented with my case. In my fifth set of Invisalign trays now and can feel and see teeth moving in the right direction. Satisfied so far with my progress and extremely happy with the entire staff at MacDonald Orthodontics. Friendly, knowledgeable and professional in every aspect of what they do!

Review from Google

Meghan Green
Meghan Green
4 months ago
“

I cant rave more about Macdonald Orthodontics. My daughter had a great experince from the first initial appointment to our 4th or 5th visit.

Review from Google

Renè Kelley
Renè Kelley
4 months ago
“

Definitely not recommended. The consult is had with McDonald was not only embarrassing but left me feeling attacked and intimidated. The orthodontist who owns and practices here is extremely unprofessional and from what I saw and experienced, not genuinely passionate about what he does or helping people needing orthodontist care. I wanted to transfer my orthodontist and set an appt at this office. This dr talked to me for 5 maybe 8 mins tops and basically said he couldnt help me because my face was messed up literally insulting my face and body. Then said there isn't anything any orthodontist could do because it wasnt an ortho issue and no one could would treat me in general let alone at his office. He also said it very loud in front of his whole office full of patients and staff there was no privacy during thsi consult at all. He spoke to me so loud knowing his room isnt private and all his patients could here our consultion. I met with 2 other orthodontists in the area. One before I went to his office and one even after him because I was so shocked by the way I was treated in his office. Both never mentioned that my face was 'permanent messed up' so much so they couldnt help me. Also I had been treated twice with braces prior to even being in his office and again no dr had ever said my face was permanently messed up so much there was nothing they or anyone could do for me. In fact it was the opposite. Both previous ortho's treated me promptly with braces and never mentioned anything such as this doc. As well as the orthos I did consults with right around the time I did the consult with him. They quickly and very easly gave me consults with a full treatment plan for the minor correction needed and yes they said there was still a minor correction needed. They said it would be "easily" done in 10 months to a year. I mean it comes down to the fact that this doc does not truly care for patients or for what he does. I would not recommend him based on my experience. I not only have had my own braces but I have also worked with other orthos for my kids braces. So im not ignorant of how it all works. This doctor is not only unprofessional but clearly doesn't see an issues with dismissing a need for treatment and then insulting a potential patients physical features and face. Appalling

Review from Google

Jeff McCartney
Jeff McCartney
5 months ago
“

Such a wonderful place to get ortho care. The staff is incredible and create a wonderful environment. The extras help with the care. Dr Macdonald is fantastic, cares and is great. I recommend this practice to everyone that is looking at Orthodontic care

Review from Google

Kelly Dee
Kelly Dee
6 months ago
“

I have two teenagers in braces, and when we were first looking for an orthodontist it was honestly hard to decide because there are so many good options around here. I’ve served on the board and coached for our local little league, and I always noticed that Macdonald Orthodontics sponsors and supports our league, which is one of the reasons we chose them. I love seeing local businesses support the kids in our community. All that aside, we’re about a year into braces now and have been really happy with the care and service. So glad we went with them. I’d definitely recommend Macdonald Orthodontist! 😊

Review from Google

Read all 534 reviews on Google →

Questions about this practice

What orthodontic treatments does Macdonald Orthodontics offer?+
Macdonald Orthodontics offers: Early Treatment, Invisalign, Surgical Orthodontics, Clear Aligners, Traditional Braces, Clear Braces, Retainers.
Does Macdonald Orthodontics accept dental insurance?+
Macdonald Orthodontics accepts Aetna, Cigna, DenteMax, Humana, Renaissance Dental, and others.
Does Macdonald Orthodontics offer free consultations?+
Yes, Macdonald Orthodontics offers a free initial orthodontic consultation. Call (480) 396-3577 or book online to schedule.
Is Macdonald Orthodontics accepting new patients?+
Macdonald Orthodontics is currently welcoming new patients in Mesa, AZ. Call (480) 396-3577 or book online to schedule.
Where is Macdonald Orthodontics located?+
Macdonald Orthodontics is located at 5753 E Brown Rd #101. Get directions: https://maps.google.com/?cid=16515599906728873837&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Macdonald Orthodontics?+
Macdonald Orthodontics office hours: Mon 7:00 AM–5:00 PM, Tue 7:00 AM–5:00 PM, Wed 7:00 AM–5:00 PM, Thu 7:00 AM–4:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Macdonald Orthodontics offer payment plans?+
Yes, Macdonald Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Macdonald Orthodontics?+
Macdonald Orthodontics is staffed by Dr. Keith Macdonald, Dr. Robert MacDonald. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Macdonald Orthodontics?+
Macdonald Orthodontics has a 5-star rating based on 534 patient reviews on Google.

Research with AI

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5753 E Brown Rd #101
Mesa, AZ 85205
Get Directions
(480) 396-3577
macdonaldortho.com/
Book Online
tami@macdonaldortho.com
Open in Google Maps
Accepting new patients
Free Consultation
Payment Plans Available
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:00 AM – 5:00 PM
Tue7:00 AM – 5:00 PM
Wed7:00 AM – 5:00 PM
Thu7:00 AM – 4:00 PM
FriClosed
SatClosed
SunClosed

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