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Macdonald Orthodontics is a multi-location orthodontic practice serving kids, teens, and adults in the Mesa, Gilbert, and Queen Creek, Arizona areas.

About Macdonald Orthodontics
Known for correcting bite and facial-proportion issues, with a rewards program and ice cream machine that keep young patients motivated through treatment.
Reviews describe an orthodontist skilled at addressing facial proportions and bite correction, often checking in personally during appointments. Families with multiple children mention the ice cream machine and rewards program that keep kids engaged, while anxious adults and children describe being put at ease during visits. Same-day and even holiday emergency repairs come up repeatedly, along with wire and bracket fixes handled on the spot.
Summary of 200 patient reviews, November 2021–August 2026, updated September 2026
Macdonald Orthodontics is a multi-location orthodontic practice serving kids, teens, and adults in the Mesa, Gilbert, and Queen Creek, Arizona areas.
They offer comprehensive treatment options including traditional and clear braces, Invisalign, and other specialized treatments, utilizing advanced technology like iTero 3D scanning and digital X-rays.
Treatments offered
Who They Treat
Macdonald Orthodontics provides orthodontic treatment for the following age groups:
Technology & Equipment
Macdonald Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Keith Macdonald, DDS
NPI verified · no bio or photo on file
Dr. Robert MacDonald, DMD, MS
NPI verified · no bio or photo on file
Insurance accepted
6 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
| Oct 2023 | 9 |
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| Nov 2023 | 11 |
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| Jan 2024 | 6 |
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| Apr 2024 | 7 |
| May 2024 | 13 |
| Jun 2024 | 5 |
| Jul 2024 | 9 |
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| Sep 2024 | 3 |
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| Nov 2024 | 2 |
| Dec 2024 | 9 |
| Jan 2025 | 2 |
| Feb 2025 | 4 |
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| Apr 2025 | 10 |
| May 2025 | 6 |
| Jun 2025 | 6 |
| Jul 2025 | 11 |
| Aug 2025 | 4 |
| Sep 2025 | 5 |
| Oct 2025 | 5 |
| Nov 2025 | 3 |
| Dec 2025 | 3 |
| Jan 2026 | 8 |
| Feb 2026 | 3 |
| Mar 2026 | 3 |
| Apr 2026 | 1 |
| May 2026 | 3 |
| Jun 2026 | 1 |
| Jul 2026 | 2 |
| Aug 2026 | 2 |
| Sep 2026 | 3 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 97 | 1 |
| The orthodontist | 50 | 2 |
| Great with kids | 36 | 0 |
| Treatment results | 27 | 2 |
| Clear explanations | 25 | 0 |
| Gentle, comfortable care | 23 | 2 |
| Scheduling & wait times | 18 | 1 |
| Office & technology | 16 | 0 |
Recent reviews from Google
In my 50s and finally decided to fix my smile. Dr MacDonald was thorough and honest in my consultation about the challenge presented with my case. In my fifth set of Invisalign trays now and can feel and see teeth moving in the right direction. Satisfied so far with my progress and extremely happy with the entire staff at MacDonald Orthodontics. Friendly, knowledgeable and professional in every aspect of what they do!
I cant rave more about Macdonald Orthodontics. My daughter had a great experince from the first initial appointment to our 4th or 5th visit.
Definitely not recommended. The consult is had with McDonald was not only embarrassing but left me feeling attacked and intimidated. The orthodontist who owns and practices here is extremely unprofessional and from what I saw and experienced, not genuinely passionate about what he does or helping people needing orthodontist care. I wanted to transfer my orthodontist and set an appt at this office. This dr talked to me for 5 maybe 8 mins tops and basically said he couldnt help me because my face was messed up literally insulting my face and body. Then said there isn't anything any orthodontist could do because it wasnt an ortho issue and no one could would treat me in general let alone at his office. He also said it very loud in front of his whole office full of patients and staff there was no privacy during thsi consult at all. He spoke to me so loud knowing his room isnt private and all his patients could here our consultion. I met with 2 other orthodontists in the area. One before I went to his office and one even after him because I was so shocked by the way I was treated in his office. Both never mentioned that my face was 'permanent messed up' so much so they couldnt help me. Also I had been treated twice with braces prior to even being in his office and again no dr had ever said my face was permanently messed up so much there was nothing they or anyone could do for me. In fact it was the opposite. Both previous ortho's treated me promptly with braces and never mentioned anything such as this doc. As well as the orthos I did consults with right around the time I did the consult with him. They quickly and very easly gave me consults with a full treatment plan for the minor correction needed and yes they said there was still a minor correction needed. They said it would be "easily" done in 10 months to a year. I mean it comes down to the fact that this doc does not truly care for patients or for what he does. I would not recommend him based on my experience. I not only have had my own braces but I have also worked with other orthos for my kids braces. So im not ignorant of how it all works. This doctor is not only unprofessional but clearly doesn't see an issues with dismissing a need for treatment and then insulting a potential patients physical features and face. Appalling
Such a wonderful place to get ortho care. The staff is incredible and create a wonderful environment. The extras help with the care. Dr Macdonald is fantastic, cares and is great. I recommend this practice to everyone that is looking at Orthodontic care
I have two teenagers in braces, and when we were first looking for an orthodontist it was honestly hard to decide because there are so many good options around here. I’ve served on the board and coached for our local little league, and I always noticed that Macdonald Orthodontics sponsors and supports our league, which is one of the reasons we chose them. I love seeing local businesses support the kids in our community. All that aside, we’re about a year into braces now and have been really happy with the care and service. So glad we went with them. I’d definitely recommend Macdonald Orthodontist! 😊
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